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“A lovely hotel”

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Suite Hotel Eden Mar
Ranked #8 of 88 Hotels in Funchal
Certificate of Excellence
Reviewed 15 May 2014

I have just returned from a fortnight's stay at this very pleasant hotel, the second time that I have stayed there. The staff, as before, were excellent, courteous and friendly and always quick to help. The rooms are spacious and well equipped although we only used the self catering facilities for basic needs such as drinks etc. the restaurants were excellent and if one wishes to use alternatives then there are a.re plenty of other restaurants in the surrounding area.
I have stayed in many hotels around the world and although I can not put this in the most luxurious class it is certainly well up in the comfortable and informal class of hotel. I will certainly be looking to stay there again in the future.

Room Tip: Ask for the Senior Studio.
  • Stayed: April 2014, travelled with family
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3  Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded 29 May 2014

Dear Guest,

Thank you for such a nice review ” “A lovely hotel” shared with so many other travelers and also thank you for your support by staying with us once again.

We will always be most pleased to welcome you, in your third, fourth and anytime you wish to visit us.

Warm regards,

Muito obrigado,

. ..

ANTONIO PAIS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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509 - 515 of 1,398 reviews

Reviewed 14 May 2014

Just back from two lovely weeks at this super hotel. Our third visit. The facilities are really good, several pools none of which are busy. Mini golf, table tennis, wonderful spa treatments and 2 excellent restaurants - Med and Il Basilico. The staff are happy, friendly and efficient. We found it hard to nominate one for excellence, so chose three. This time the flower festival was on and Funchal was even better than usual. Will return, again and again.

  • Stayed: May 2014, travelled as a couple
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4  Thank leedsUKLesley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded 29 May 2014

Dear Guest,

Thank you for your “Lovely again” feedback about your recent visit to our hotel and happy to know that you have enjoyed it.

It will be a great pleasure to see you around soon,

Warm regards,

Muito obrigado


. ..

ANTONIO PAIS

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Reviewed 14 May 2014

The good thing about this hotel is that it doesn't try to be a 5 star and by forgetting its main purpose becoming a 3 star. It is a 4 star hotel that behaves like one. Nice staff, nice facilities and restaurants. Everything as expected and as advertised, so no complaints or whatsoever. I am happy to recommend it to everyone visiting Madeira. Located centrally and in walking distance to many facilities. Great for children as the place is very quiet.

  • Stayed: May 2014, travelled with family
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3  Thank Magellan16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded 29 May 2014

Dear Guest,

Thank you for your recent stay at Eden Mar hotel and for sharing your comments about it.

We will be most pleased to welcome you in a future visit to our Island,

Warm regards,

Muito obrigado,


. ..

ANTONIO PAIS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2014

This hotel met and exceeded our expectations. On arrival we were advised that we had been upgraded to a junior suite. We had a self contained kitchen which was more than we expected, 2 TV's one in the bedroom and one in the lounge area, sea view. Very close to the hotel is a supermarket, which is very well stocked and used by the locals. The location was perfect for us, but would image it would prove difficult for people with restricted mobility as it is a fair walk into Funchal centre and a very steep walk back up the hill, but there are plenty of taxis.

  • Stayed: June 2013, travelled with family
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4  Thank 844kay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded 29 May 2014

Dear Guest,

Thank you for your recent stay at Eden Mar hotel and for sharing your “Fabulous hotel” comments about it.

We will be most pleased to welcome you in a future visit to our Island,

Warm regards,

Muito obrigado,


. ..

ANTONIO PAIS

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Reviewed 10 May 2014

We read many reviews on trip advisors and decided to stay at the Eden Mar based on the positive reviews. We booked the junior suite for 5 nights with the package that included all breakfasts, airport transfers, and 3 dinners. My fiancee and I can not say enough good things. We mentioned we were newly engaged and the room was decorated in rose petals, with flowers, and champagne when we arrived. Our junior suite faced east over the pool and has an ocean view. The suite was lovely and was on the 4th floor. There are sliding glass doors that lead from both the bedroom and from the living room to the balcony. The suite is very large and spotless. The receptionist, Manuela, arranged for rental car so we could drive up to Pico at 7:30PM at night for the next day. After dinner, we were advised that the rental car person would meet us the hotel the next morning at 10:00AM. The guys was right there at the exact time. The rental car was a great deal at 41 euros as Avis quoted 77 euros for the smallest car and the 41 euros was not the smallest car thorugh the hotel. We will definitely be coming back and stay at the Eden Mar. Please note that the Internet is not free in the room and costs 25 euros for 5 nights. The internet is free in the lobby. Only 1 device can be connected to the interent at a time. -:) We have travelled the world and this is one of the nicest hotels and best values of a suite in our travels. If you are from the US or anywhere, and wondering if you are making the right decision to stay at the Eden Mar, do not worry you are making the right decision. We could not ask for more!!!! We are so happy we made the decision to stay at the Eden Mar.

Room Tip: Junior Suite above the 3rd floor facing the water.
  • Stayed: May 2014, travelled as a couple
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4  Thank rockport1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded 29 May 2014

Dear Guest,

Thank you for your recent stay at Eden Mar hotel and for sharing your comments about it with so many other holiday makers.

It is rewarding to know that you had a positive first holiday experience and we would be most pleased to welcome you again in a future visit to Madeira,

Warm regards,

Muito obrigado,


. ..

ANTONIO PAIS

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Reviewed 8 May 2014

I visited the hotel doing the New Years in 2013/2014 with my girlfriend and her parents, it was a good time to visit Madeira. The weather was good, around 20 degrees and mostly sunny, the flowers were beginning to bloom, it was beautiful. But if you go there in February or March there will be much more flowers we were told by the locals.
Suite Hotel Eden Mar is a hotel I can recommend for everyone. The room we stayed in had a modern look with a separate bedroom and living room in bright colors. It had a small kitchen with everything you need for your holyday and a balcony with a view over the garden. The staff is very kind and helpful, and can help you with everything from car rental to planning walks in the levadas.
The hotel is connected together with tree other hotels, in the middle of them there is a garden with swimming pools, a beautiful garden with flowers and lost more. All of this has a fantastic view over the sea. The hotels also have an indoor pool and a spa area including a fitness center. There are four restaurants in the hotel complex which serves different kind of food. The service and food in the restaurants that we visited was wary god and I can certainly recommend going there.
The hotel is located in what is called The Lido, but in the end close to Funchal city, you can walk to the city center in 15-20 minutes. It is a nice walk and doesn’t feel that long. If you don’t feel like walking the hotel has a free shuttle bus that goes to Funchal and back many times a day. The hotel is right next to the sea and has a fantastic view over it, you will see a lot of beautiful sunsets here. Fallow the walk path along the sea and you will end up in a small fishing village with nice fish restaurants (it is fare so take a taxi back).
If you like breathtaking nature and walking in the mountains Madeira is a place for you, and I can only recommend staying here if you are visiting the island.

Room Tip: Ask for sea view
  • Stayed: December 2013, travelled with family
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2  Thank Jesper T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded 29 May 2014

Dear Guest,

Thank you for your feedback about your recent visit to our hotel and happy to know that you have enjoyed it. Also thank you for such comprehensive description of our resort and also what to do in madeira and near our hotel.

It will be a great pleasure to see you around soon,

Warm regards

Muito obrigado


. ..

ANTONIO PAIS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2014

We stayed last week at this hotel and whilst the majority of things were good a couple of issues spoiled the overall experience.
1. When we arrived and was allocated our room it hadn't been cleaned and was nowhere near ready.
2. The hot food at breakfast was only ever lukewarm and despite mentioning this twice it didn't improve in fact on one occasion the sausages were so shrivelled up they were inedible.

The staff in reception were excellent very helpful and accommodating.

The room we eventually had was a good size with very comfortable beds, also cleanliness and house keeping was very good.

Apart from these couple of things we did have an enjoyable holiday.

Room Tip: Ask for rooms to the left of reception as these get the afternoon sun
  • Stayed: April 2014, travelled as a couple
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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2  Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded 8 May 2014

Dear Guest,

Thank you for staying a tour property and for the feedback about it. I am sorry for the two points mentioned that I will share and discuss with my team. We will try to improve on them.

It will be a pleasure to welcome you in a future visit to Madeira,

Warm regads,

Muito obrigado,


. ..

ANTONIO PAIS

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Suite Hotel Eden Mar

Address: Rua Gorgulho 2 | Porto Bay, Funchal, Madeira 9004-537, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Funchal
#8 Romantic Hotel in Funchal
#8 Luxury Hotel in Funchal
#10 Family Hotel in Funchal
Price Range: £92 - £941 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Suite Hotel Eden Mar 4*
Number of rooms: 146
Official Description (provided by the hotel):
Divided into studios, superior studios, junior suites and suites, this four star hotel's 146 spacious rooms have been redecorated with textiles in warm pastel colours, completely new furniture and LCD televisions. The kitchenettes have been completely renovated and are equipped with a stove, fridge and microwave oven. The Suite Hotel Eden Mar belongs to the Vila Porto Mare resort, and shares facilities which are also common to other outlets – Hotel Porto Mare and The Residence. ... more   less 
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Also Known As:
Suite Hotel Funchal
Eden Mar Madeira
Suite Hotel Eden Mar Madeira/Funchal

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