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“Second Visit and planning our third!”

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Suite Hotel Eden Mar
Ranked #8 of 88 Hotels in Funchal
Certificate of Excellence
Reviewed 21 June 2014

We had visited back in 2005 and decided to return to savour more Madeiran delights but this time with our 1 year old son.

We had a fantastic 2 weeks stay and the hotel staff really made trip. Stevan in the entertainment team was fantastic and organised a range of activities for both young and old.

We are thinking about coming again in November 2014 with our new born and his 2 year old brother!

If there is one downside to our stay is that it went to fast!

  • Stayed: November 2013, travelled with family
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1  Thank JohnoS_83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded 16 July 2014

Dear Guest,

What a pleasure to read that you had such a fantastic holidays experience and that you are already thinking about a second holiday experience with us. We will be most pleased to assist you on anything you might need. Thank you for sharing your experience with other travelers.

It will always be a pleasure to welcome you in any of the Porto Bay hotels.

See you soon,

Warm regards,

Muito obrigado,



. ..
ANTONIO PAIS

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526 - 532 of 1,429 reviews

Reviewed 19 June 2014

We stayed here for a week and loved every minute! On arrival we were told we had been upgraded to a suite which was a lovely and welcome surprise. The staff are fantastic and so helpful, and the hotel is spotlessly clean. The room had everything you could wish for and we felt very at home and settled here. The pool areas were also really clean and the little bar area outside served delicious food. We ate in the restaurant one night which was also lovely. Location is great and very quite at night. Cannot say a bad word about the place and cannot wait to return. Madeira and Eden Mar you have stolen my heart!

  • Stayed: June 2014, travelled as a couple
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Thank VictoriaLouiseB91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded 16 July 2014

Dear Guest,

Thank you for your thoughts shared with so many other travelers about your recent visit to our hotel and for letting us know that you have enjoyed it.
Also good to know that you took advantage of some of our gastronomic options we do have within the resort.

Sincerely hope to welcome you in a future visit to Madeira,

Warm regards

Muito obrigado


. ..

ANTONIO PAIS

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Reviewed 17 June 2014

We just returned from vacation in Portugal and our first stop was the beautiful island of Madeira. The Eden Mar resort was top notch and exceeded all of our expectations. We stayed in a junior suite with a sea view overlooking the resorts beautiful large lush garden. I can't say enough about how wonderful our stay was; the food was delicious, the staff were friendly and welcoming, the spa was amazing, the quality and cleanliness was 5 star. We highly recommend Eden Mar and plan on returning in the near future.

  • Stayed: May 2014, travelled with friends
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1  Thank ivonamichalkova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded 16 July 2014

Dear Guest,

Thank you for such a nice review shared with so many other travelers and also thank you for your support by staying with us once again.

It will always be a pleasure to welcome you, anytime you wish to visit us.

Warm regards,

Muito obrigado,

. ..

ANTONIO PAIS

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Reviewed 17 June 2014

We stayed at the Eden Mar last year and were so impressed we booked a fortnight for this year something we have never done before. We had a Junior Suite on an upper floor which was brilliant. We have nothing original to add to all the other reviews except to say in our opinion this Hotel complex deserves all the accolades it receives. All the staff make you feel welcome & do all they can to ensure you enjoy your holiday. The gardens are stunning & there is now a Harris Hawk on duty with handler to deter the Pigeons & Seagulls & it works.
Well done Eden Mar we will be back.

  • Stayed: June 2014, travelled as a couple
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1  Thank juto2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded 16 July 2014

Dear Guest,

Thank you for your “Return Visit” feedback about your recent visit to our hotel and happy to know that you have enjoyed it.

The hawk it was just a solution for what it used to be a problem. Glad you also enjoyed to see it.

It will be a great pleasure to see you around soon,

Warm regards

Muito obrigado


. ..

ANTONIO PAIS

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Reviewed 10 June 2014

From the minute you walk through the door to time you leave the staff can not do enough for you.we stayed a week in a junior suite over looking the pool and sea we stayed on a bed and breakfast basics the room was very spacious a small kitchen area with everything you need and a fridge just don't forget to take sum washing up liquid to wash your cups, a table with chairs and a separate bedroom and bathroom.also two seats and TV also a TV in the bedroom. The pool area was very clean and the gardens are well maintained we also ate and had drinks at the pool bar which is not expensive.

  • Stayed: June 2014, travelled as a couple
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7  Thank Stockton121716
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded 15 July 2014

Dear Guest,

Thank you for such a nice review shared with so many other travelers and also thank you for your support by staying with us once again.

It will always be a pleasure to welcome you, anytime you wish to visit us.

Warm regards,

Muito obrigado,

. ..

ANTONIO PAIS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014

Our third visit to Porto Mare Resort, but our first stay in the Eden Mar Suites. We had booked a junior suite and had asked for the room to be on a higher floor, facing west so we could take advantage of the afternoon and evening sun. We had also mentioned that this was our first wedding anniversary and when we arrived, we found the room bedecked in rose petals and there was a bottle of "bubbly" on ice...what a lovely gesture. Our room was indeed west facing on the fourth floor, which was ideal for both the views and the late sunshine. The living area and bedroom were divided by a sliding door and both had access onto the balcony by means of large patio doors. There was a small kitchen area with a large fridge and a two ring cooker. The hotel supply pots, crockery and cutlery. We were very lucky to have a lovely chamber maid on our floor, who did an excellent job. Always smiling and said hello every time we saw her. I have a bit of an issue with lower back pain and had asked if there was any chance of some extra padding that could be put on the mattress...no problem at all. Was attended to the same morning.
We were booked on a bed and breakfast basis, as there are many very good and reasonably priced restaurants nearby. Breakfast could be eaten either in the Alfama or Atlantida restaurants, but we preferred the Alfama as it was closer to us and much quieter. The breakfast is buffet style with a plentiful choice of hot or cold food, fruits, cereals, breads and cakes.
The whole complex sits in wonderful botanic/tropical gardens, where all the plants/flowers and trees are labelled and are tended by a team of gardeners. While we were there, the large palm trees were being trimmed back, and this in itself was no mean feat!
We took advantage of the daily happy hour at the bar, and sampled and enjoyed the selection of cocktails on offer that were served by very courteous and friendly bar staff.
I made use of the spa on two occasions and would highly recommend it. A special mention for Susanna, my therapist, who was lovely.
Although this is a large complex comprising the Eden Mar Suites, the Porto Mare hotel and The Residence, and there are many guests, every member of staff greeted us as if we were old friends....a credit to their manager. Our whole experience at the Eden Mar was wonderful and we came away after our two week break feeling relaxed.
We would highly recommend the Eden Mar Suites, particularly if you're staying for a fortnight..gives you that little bit more room. Its a 20 - 30 min stroll into the old town and a 10 to 15 min stroll in the other direction to the Forum shopping centre. The hotel runs a courtesy bus into town, but you should book your seats into town the night before.
We had booked our holiday though Thomson and we'd like to mention Pheric, the Thomson rep who was absolutely great. We hope we'll meet him again on our next visit.
Our intention is to return again next year, which will be our fifth visit to the Funchal and fourth to the Eden/Porto Mare Hotel.

Room Tip: West facing and on a higher floor to take advantage of both ocean and garden views
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  • Stayed: May 2014, travelled as a couple
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5  Thank FraeFife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded 24 June 2014

Dear Guest,

Thank you for such a nice and comprehensive review shared with so many other holiday makers about your recent holiday experience.

We are so please to know that you had such an enjoyable stay in our resort and took advantage of the different facilities and services of our property. Thank you also for the public praise of Susana. She will be happy to receive your compliments.

We will be happy to see you around soon,

Warm regards

Muito obrigado

. ..

ANTONIO PAIS

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Reviewed 30 May 2014

We have just returned from our 6th visit (May 2014) to this hotel and our holiday was everything which we hoped and expected it to be.
We first visited in 2005 and have been regular return visitors since that time. The hotel for us stands out not just because of its standard but stands out because of the quality of the hotel staff, being so friendly from Celelia in reception, the cleaning staff, waiters, gardeners, Alexandre in the restaurant and so on and so on.
Nothing is too much trouble, everything is done with a smile and the instant you walk into the hotel you feel very comfortable, safe and are made to feel very welcome.
There is room for all whether you are sitting and relaxing by one of the swimming pools or sitting and looking out to the sea in one the many confortable deckchairs. We always book bed & breakfast, which gives you a great start to your day and we book some evening meals in the hotel but also like to use the many and varied styles of restaurant that are all close by.
We will certainly be returning to the Eden Mar possibly later this year or certainly next year and we are sure to receive that warm welcome once again.
Booking wise we have used travel agents, online and in store, but this time we booked direct with the hotel and in all our visits we haven't had one problem.

The Greenwoods (Cornwall)

Room Tip: Book whatever suits your pocket, we usually book a room for two but may move up to a junior suit nex...
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  • Stayed: May 2014, travelled with family
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6  Thank dixie923
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded 24 June 2014

Dear Guest,

Thank you for such a nice and comprehensive review shared with so many other holiday makers about your recent holiday experience.

So good to know that after some times staying with us we were still able to meet your needs and expectations and really happy to learn that you took advantage of the different facilities and services of our property. Thank you also for the public praise of some of my staff member. I will proudly share your thoughts with them.


I am sure all my team will be most pleased to welcome you in your 7th visit to our hotel.

Warm regards

Muito obrigado

. ..

ANTONIO PAIS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Suite Hotel Eden Mar

Address: Rua Gorgulho 2 | Porto Bay, Funchal, Madeira 9004-537, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Funchal
#8 Luxury Hotel in Funchal
#8 Romantic Hotel in Funchal
#10 Family Hotel in Funchal
Price Range: £82 - £183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Suite Hotel Eden Mar 4*
Number of rooms: 146
Official Description (provided by the hotel):
Divided into studios, superior studios, junior suites and suites, this four star hotel's 146 spacious rooms have been redecorated with textiles in warm pastel colours, completely new furniture and LCD televisions. The kitchenettes have been completely renovated and are equipped with a stove, fridge and microwave oven. The Suite Hotel Eden Mar belongs to the Vila Porto Mare resort, and shares facilities which are also common to other outlets – Hotel Porto Mare and The Residence. ... more   less 
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Also Known As:
Suite Hotel Funchal
Eden Mar Madeira
Suite Hotel Eden Mar Madeira/Funchal

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