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“Best location and nice service”

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Pestana Palms Ocean Aparthotel
Ranked #20 of 86 Hotels in Funchal
Certificate of Excellence
Moscow, Russia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Best location and nice service”
Reviewed 10 July 2011

I spent 9 days in this hotel and enjoyed it much. I chose this hotel because of its locaion (just 20-25 minutes to the marina by walk and very close to the Lido promenade) and because the hotel has a direct access to the sea (which also was important to me). Members of the staff were kind and attentive. I didn't wait a minute when check-in (everything was prepared beforehand) and the same was when I checked out. It's the best place for those who are seeking for comfortable holiday with all necesary facilities around and definately for those who like to listen to sounds of the sea in the morning.

  • Stayed June 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Solotraveller34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PestanaPalms, Gerente de relações públicas at Pestana Palms Ocean Aparthotel, responded to this review, 19 September 2012
Dear Guest,
Thank you very much for your stay with us, and also for sharing all these details regarding your stay. It is a real pleasure to receive such comments.
We hope to welcome you back in our hotel in a near future.
With our kindest regards,
Rubina Campos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Kokhav Yair
Level 5 Contributor
77 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 29 June 2011

One of the most beautiful locations for a seaside resort. People who strolled allong the shores of the ocean always stopped to admire the view across the fence of the hotel. The breakfast buffet was absolutely copious and the staff (Paolo in particular) was outstanding.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Yehuda70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PestanaPalms, Gerente de relações públicas at Pestana Palms Ocean Aparthotel, responded to this review, 19 September 2012
Dear Guest,
Thank you very much for your stay with us, and also for sharing all these details regarding your stay. It is a real pleasure to receive such comments.
We hope to welcome you back in our hotel in a near future.
With our kindest regards,
Rubina Campos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
west yorkshire
Level 5 Contributor
66 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 23 March 2011

This is a great hotel in every sense of the word. Beautiful rooms (mine was on the 6th floor with a huge balcony and uninterrupted views of the sea) and very good facilities. The outdoor pool is at sea level with lots and lots of sun loungers and easy access to the pool bar.
You can walk into Funchal in about 40 minutes (local buses run from the the main road regularly too) and there are some very good restaurants and bars within just minutes of the hotel. The Italian restaurant literally opposite the hotel is excellent and it's very handy to have a good, well-stocked supermarket just on the doorstep.
I've stayed at Pestana Hotels before and have always found them to be excellent and this one is no exception. Very friendly and helpful staff too. I can recommend the Pestana Palms to anyone visiting Madeira - the location is a real bonus.

  • Stayed March 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Lucaswestyorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PestanaPalms, Gerente de relações públicas at Pestana Palms Ocean Aparthotel, responded to this review, 19 September 2012
Dear Guest,
Thank you very much for your stay with us, and also for sharing all these details regarding your stay.
We hope to welcome you back in our hotel in a near future.
With our kindest regards,
Rubina Campos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kiev, Ukraine
Level 4 Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
Reviewed 20 January 2011

Very comfortable hotel with friendly staff and spacious rooms. Good breakfast - variety of fruits and hot dishes. Very good location and free shuttle bus to the centre. Ocean is just underneath your balcony. Highly recommended!

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank Olena66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PestanaPalms, Gerente de relações públicas at Pestana Palms Ocean Aparthotel, responded to this review, 19 September 2012
Dear Guest,
Thank you very much for your stay with us, and also for sharing all these details.
We hope to welcome you back in our hotel in a near future.
With our kindest regards,
Rubina Campos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 December 2010

A lovely location with a fine staff and excellent rooms. Many good restaurants within a short walk which I would advise you visit as the hotel buffet is a bit pricey. Try to get a room on the south or southeast if possible.

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Alden38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 September 2010

Loved this hotel. One bed apartment for 2 adults and 2 children (ours aged 12 and 6) was perfect - children had proper bed in the lounge area and we had the bedroom - no sleeping on sofa beds like most places, and there was still plenty of space in the room. Small kitchenette very useful. Pool was never that busy and there was always a sunbed for us. Staff were wonderfully helpful. Breakfast great. There is no entertainment for children so dont go there for that. Evening entertainment is almost non-existent so dont expect that. It is a peaceful, relaxing, quiet, luxurious hotel and if that is what you want you wont be disappointed.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank smurfs04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level 4 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 July 2010

Very modern, comfortable hotel with an excellent service. Good location, in the tourist part of the city (Lido), free hotel bus five times a day to the city centre. Astonishing sea view!!! It is the most romantic place I"ve ever seen (good choice for honeymoon trip), Opportunity to swim in the ocean from a small platform. The staff is amiable and helpful, at the last day I had an early flight and they offered me a continental breakfast (although there is a kitchen in the room and a supermarket across the road). If I return to Madeira I"ll prefer Pestana Palms without any doubts!

  • Stayed July 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marussya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PestanaPalms, Gerente de relações públicas at Pestana Palms Ocean Aparthotel, responded to this review, 19 September 2012
Dear Guest,
Thank you very much for your stay with us, and also for sharing all these details. It is a pleasure to receive such positive feedback from our guests.
Unfortunately, we do not have shutte bus service anymore.
We hope to welcome you back in our hotel in a near future.
With our kindest regards,
Rubina Campos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pestana Palms Ocean Aparthotel

Property: Pestana Palms Ocean Aparthotel
Address: Rua Gorgulho 15-17, Funchal, Madeira 9000-107, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
#15 Family Hotel in Funchal
#19 Romantic Hotel in Funchal
#20 Luxury Hotel in Funchal
Price Range (Based on Average Rates): £
Hotel Class:4 star — Pestana Palms Ocean Aparthotel 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Pestana Palms Ocean Aparthotel Hotel Funchal
Pestana Palms Ocean Aparthotel Funchal
Pestana Palms Ocean Aparthotel Madeira/Funchal

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