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Pestana Casino Park Hotel
Ranked #33 of 86 Hotels in Funchal
Certificate of Excellence
Wigan, United Kingdom
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Enjoyable stay”
Reviewed 26 February 2014

We have just returned from a very enjoyable stay in Madeira. The hotel was clean, comfortable and the staff welcoming and helpful. Having read several earlier negative reviews before travelling, we were not too sure if we had made the right choice of hotel but those fears were immediately dispelled on arrival. The hotel's location, overlooking the town and seafront is excellent with just a 5 - 10 minute stroll into the centre of Funchal. Facilities are very good and we made full use of the pool and sauna to relieve those winter aches and pains. Breakfasts were first class with a huge choice of food and, as with most hotels, eating early avoided the occasional hustle and bustle in the restaurant. Other pluses included plenty of clean towels and fresh bathrobes every morning. We would certainly visit this hotel again.

  • Stayed February 2014, travelled as a couple
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Helpful?
5 Thank Gerard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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madrid
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 February 2014

Ok, we were the only young couple in the hotel... But this is one of the best experiences I had. Thanks god someone kept this hotel safe from remodelling, for sure it was tough, but the result is an incredible atmosphere. exceptional service, great pool, and the breakfast room is wow wow!

  • Stayed January 2014, travelled as a couple
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Helpful?
1 Thank josefpepito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tbilisi, Georgia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 February 2014

It is a very good hotel. Pluses: very clean, comfortable rooms, excellent view from almost all rooms and night shows. The hotel also offers pretty good promotions. Minuses: long lines for breakfast, small pool, sometimes staff at the reception is not very responsive. However, that happens in busy hours when large groups need to check in.

  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank tamar r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winchester, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 February 2014

Designed by the world famous Brasilian Architect Oscar Niemeyer the hotel was completed in the late 70's and epitomises the very best in design practice of that era. Thankfully the hotel now enjoys historic building status and is therefore protected, as a consequence the interiors have recently been restored and the public areas in particular are stunning. We had a Junior Suite on the fifth floor, which was equally impressive, with far reaching views over Funchal but would have preferred a Westerly view over the sea and not therefore over the Casino.The extensive grounds are beautifully maintained with lush planting, lawns and an infinity pool overlooking the sea. The staff are refreshingly attentive and charming and the hotel is within easy walking distance, albeit downhill, of Funchal and the Old Town.

  • Stayed February 2014, travelled with family
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Helpful?
2 Thank musketeer1100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 February 2014

We cannot recommend this hotel highly enough. It was bright, clean and the staff are excellent. The service was exceptional and the Guest Relations Manager Dalila Rodrigues could not have done more to make our stay any better. All the staff were friendly, smiley and always willing to help. We recommend anyone to book a suite for a special occasion as they are great with wonderful views over the gardens,city and ocean. Breakfast was excellent with something for everybody. Thank you for making our stay so memorable

Room Tip: The Presidential Suite is perfect
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  • Stayed February 2014, travelled as a couple
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Helpful?
2 Thank Swifty3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 February 2014

This hotel is in an excellent location for Funchal, with the main town being just a 5 minute walk away. The views from the bedroom, pool area and dining room were superb, with clear uninterrupted views of the cruise ships, marina, gardens, sea, mountains and large part of Funchal itself.

Breakfast was excellent, with a large range of fresh fruit, cereals, salads, cold meats, cheeses, cakes and breads, together with a wide range of cooked items, including the chefs delicious cooked to order omelettes. This was made even better by the fact that you could eat it in the sunshine by the pool, whilst taking in the fresh morning air.

From the moment we arrived, we were treated with courtesy and the greatest of respect by all the staff. As we arrived at the hotel our cases were whisked away and promptly delivered to our room. We were greeted with a complimentary drink each at reception and our room was immediately available, even though we arrived well before check in time.

The room itself was spacious and clean, with plenty of complementary toiletries, a mini bar/fridge, complimentary electronic safe, climate control, etc and a view from the balcony to die for. There was a flatscreen TV, with several english channels, but with a view like that, who needs TV. The only negative point was we found the towels and bathrobes to be a little tired.

We were not that taken with Madeira itself, as we found it very hilly and we missed having sandy beaches and promenades to walk along. Having said this, Funchal and in particular, the area around the hotel, was definitely the best place to be. The hotel gardens were meticulously kept and the facilities made us want to spend far more time around the hotel, than we usually do.

Parking could be a little difficult to find as the hotel only has about a dozen free spaces (there are plenty of paying spaces at the casino next door), although we always managed to find a space either at the hotel itself or in the side road opposite to the hotel entrance.

Overall we had a fabulous time in a beautiful hotel. Thank you Pestana Casino Park.

Room Tip: Ask for a room on the 5th floor, overlooking the gardens and casino. These have a great sea view and...
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  • Stayed February 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank D7JH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wakefield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 February 2014

This was our second stay at the Hotel, it's in a marvelous location with easy walking access into central Funchal. The views are fantastic, all the hotel facilities and rooms are clean and well appointed. Staff are very courteous, helpful, friendly and efficient.

Room Tip: more afternoon/evening sun at even numbers on higher floors
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  • Stayed January 2014, travelled as a couple
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Helpful?
3 Thank Mickldo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pestana Casino Park Hotel

Property: Pestana Casino Park Hotel
Address: Rua Imperatriz D. Amelia, 55 | Quinta da Vigia, Funchal, Madeira 9004-513, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Funchal
#23 Spa Hotel in Funchal
#25 Family Hotel in Funchal
#31 Luxury Hotel in Funchal
#31 Romantic Hotel in Funchal
Price Range (Based on Average Rates): £
Hotel Class:5 star — Pestana Casino Park Hotel 5*
Number of rooms: 379
Reservation Options:
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Also Known As:
Pestana Hotel Park
Pestana Casino Park Hotel Madeira/Funchal

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