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“Extra Points for Helpful Staff”
Review of Hotel do Carmo

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Hotel do Carmo
Ranked #35 of 88 Hotels in Funchal
Certificate of Excellence
Reviewed 29 April 2012

This hotel is nothing fancy but you get what you pay for. The rooms are quite small and functional but reasonably clean. The common space is a bit bleak but who wants to spend their time inside a hotel anyway. There is free wifi internet in the lobby and the desk staff were happy to let me email my boarding pass to them to print out and to store some perishable food overnight in their kitchen fridge. The breakfast was good and the hotel is well placed in the town within walking distance of most of the local attractions. Overall it is a reasonable hotel that gets extra points for the very helpful staff.

  • Stayed: April 2012, travelled with friends
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6  Thank Jane E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_do_Carmo, General Manager at Hotel do Carmo, responded to this reviewResponded 20 September 2012

Dear Sirs,

Let me thank your kind words about Hotel do Carmo.

We will take in considerations our comments.

I hope to see you soon with us.

Best regards

João Beja
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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169 - 175 of 459 reviews

Reviewed 4 March 2012

This hotel is in a quiet side street in the center of Funchal, an easy stroll to most areas market, old town, sea front and cathedral area
Looks as though it has been refurbished. The bar, lounge and dining areas are clean and welcoming.
The reception staff friendly and helpful.
My bedroom was large with a balcony onto tree lined back streets. Beds were a bit soft and short. No kettle.
On the roof is an unheated pool and lots of lounging areas and despite being in the middle of town feels quiet and 'secluded' -- a good relaxing area after all that sightseeing.
Did not eat supper - too many other tempting restaurants nearby.
Breakfast was the usual adequate hot and cold buffet
All in all I liked this hotel and would definitely use it again in Finchal.

  • Stayed: March 2012, travelled with friends
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10  Thank Prudol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2012

I stayed here as part of a tour of Madeira. The first night and last 2 nights were spent in this hotel. Although the outside of the hotel isn't appealing due to the narrow street, everything inside is good and there is a lovely little courtyard to sit in with your evening drinks. The service from all the staff was totally flawless, more the level expected for 5 star prices rather than 3 star. I would go back just to meet the staff again!

  • Stayed: September 2011, travelled with friends
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4  Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2012

We stayed here when we first arrived in Madeira. It was a good introduction to Madeiran hospitality. The staff were extremely welcoming & cheerful, they showed us maps & places to go.
The room was a good size, clean & with a balcony. A good view of the city can be seen at the top of the building where the pool is situated. We had a refurbished room on the higher floor which was nice with a flat screen TV & ceiling fan.
Takes about 5-10 minutes to stroll into city centre. The hotel is also located close to a supermarket which is handy when you want to buy some tit-bits.
I would definitely stay here if I return to Funchal.

  • Stayed: December 2011, travelled as a couple
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7  Thank Pui07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2011

We stayed 4 nights here in November 2011. The hotel is in a great central location less than 5 minutes walk from the centre of Funchal. The hotel staff were fantastic, friendly and helpful and able to give great advice on how to get the best from our time there. Breakfast was of the normal buffet style. Would recommend this hotel to anybody visting the area

  • Stayed: November 2011, travelled as a couple
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4  Thank Martin24722612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 16 November 2011

Dear Sir,
Thank you for your feedback regarding your recent stay at Hotel do Carmo.
I am pleased to know that you enjoyed being at Hotel do Carmo and that our staff helped to get the best from your time in Madeira.
Hoping of welcoming you back to Madeira in a near future.
With kindest regards,
João Beja
General Manager

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Reviewed 11 August 2011

Hotel is within a 5 minutes walk to the harbor, at the center of FUNCHAL. It is small but confortable. People working there are friendly.

  • Stayed: August 2011, travelled with family
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1  Thank lalacoluchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 30 August 2011

Dear Sir,
Thank you for your feedback regarding your recent stay at Hotel do Carmo.
I am pleased to learn that you enjoyed your holidays in Madeira.
Hoping of welcoming you back to Madeira in a near future.
With kindest regards,
João Beja
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2011

Visited Madeira in May 2011 for the annual flower festival and stayed here with my partner for the fourth time running. Hotel has had a refurb with rooms all newly decorated, flat screen TV and ceiling fan in the rooms. What we love about this hotel is if you stay in the TV has all english programmes with portuguese sub-titles not the other way round like you get in most hotels in Europe. Wonderful spread at breakfast time, hot and cold foods and a wide variety of fruits, cereal, cheese, breads, hot & cold drinks.. Rooms cleaned everyday, towels changed as well. Best thing about this hotel is the staff. You cant fault anyone, right from the lovely people at the front desk especially Nadia, the bar staff (try their own sangria absolutely lovely) or the chambermaids.. So helpful, so courteous and polite. As imentioned in my other reviews this hotel is a short walk to the high street and marina with loads of restaurants and bars around. You can take the airport bus to the hotel, cost 5euros per person, about 5 to 7 minute walk to the hotel. Taxi cost 15 euros better to travel in comfort right to the the hotel but thats choice.
A 3 star hotel with 5 star service. Wouldnt fault this hotel in any way,. People like to complain about carpets and swimming pool areas!! These are trivial issues which dont bother us, hotel itself very comfortable and full marks and thanks to people who work so hard to make it a good one. Roll on the next visit. :-))
Supermarket called Pingo Doce down the road from the hotel, where you can get everything.

  • Stayed: May 2011, travelled as a couple
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3  Thank Murghi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 30 August 2011

Dear Madame,
First let me thank your kind words about Hotel do Carmo. I'm glad to know that you enjoied, again, your stay with us.
I hope to see you in near future.
Best regards,
João Paulo Beja
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel do Carmo

Address: Travessa Rego 10, Funchal, Madeira 9050-018, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
#7 Best Value Hotel in Funchal
#11 Business Hotel in Funchal
#33 Family Hotel in Funchal
#34 Romantic Hotel in Funchal
Price Range: £49 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel do Carmo 3*
Number of rooms: 80
Official Description (provided by the hotel):
Hotel do Carmo is 3 stars hotel right in Funchal's city center, with an ideal position to discover the city's main points of interest. There are supermarkets, pharmacies, banks and shops nearby. This hotel is a very good example of late nineteen sixties interior design, which confers it an identity and style of its own. It has 80 bedrooms all equipped with a 32'LCD television with cable TV, free wifi, direct telephone and a private bathroom. They are uniquely decorated with photo panels with icons of the sixties. All of its furniture and decorations are also clearly identified with this period. Most of them (49) have a balcony. Hotel do Carmo has a Restaurant were breakfast and other meals are served. The Bar on the reception floor has a nice terrace and a television where clients can watch Sports TV channels and play Billiards. On the last floor there's an outdoor swimming pool with a wonderful view over the bay and the surrounding mountains. Free Wifi is provided is all areas of the hotel ... more   less 
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Also Known As:
Hotel Do Carmo Madeira/Funchal

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