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“Quality Hotel”
Review of Quintinha Sao Joao

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Quintinha Sao Joao
Ranked #9 of 88 Hotels in Funchal
Certificate of Excellence
Reviewed 10 June 2013

We stayed here for 10 nights on a bed & breakfast basis. Our room was delightful(#106) with a lovely view of the well tended gardens. The staff are very helpful, although we got the impression that they were more inclined to communicate with us if we approached them. The selection of food for breakfast was wide, hot & cold, the service was efficient. We did not eat dinner in the hotel, although the menu looked appetising, as we felt that the atmosphere would probably be a bit subdued for us (I think that this is the environment that the hotel tends seems to be aiming at & although it creates a very peaceful & relaxed environment, it was probably a bit too laid back for us).

Having said that, the only real criticism's that I had was that there were no tea/coffee making facilities in the room, which I raised with the manager at the weekly cocktail party that the hotel lays on & he said that there was a reason for this, but never told me what it was !
The only other minor problem that I would raise, is that you are not able to keep your own drinks in the mini bar.

So if you are looking for a quality hotel with lovely rooms in a peaceful environment, with helpful staff, then this is the place for you. However, if you want a bit more going on, then probably not.

I should just finish by awarding particular praise to the girls on reception, who always had a beautiful smile on their faces, a cheery hello & really couldn't do enough for you.

Room Tip: As I said we were in room 106, which was on the first floor & had a balcony overlooking the gard...
  • Stayed: May 2013, travelled as a couple
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1  Thank Terence W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abarreto, General Manager at Quintinha Sao Joao, responded to this reviewResponded 12 June 2013

Thank you very much indeed for submitting your review to TripAdvisor and for sharing your experience of the Quintinha São João. We are glad that you found our staff helpful and sincerely hope that you found us approachable. It is not our policy to overwhelm our guests or appear pushy in any way but we are definitely eager and ready to give as much information and assistance possible.

I will pass on your motivating comments to the rest of our staff – your praise is most welcome and we are so pleased that your holiday was a success. If you would like to mention tea and coffee making facilities on your next visit, we will be pleased to do our best.

We look forward very much to your next visit.

Yours sincerely
André Barreto
General Manager

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573 - 579 of 1,141 reviews

Reviewed 9 June 2013

We have just returned from our holiday at this hotel. The hotel lives up to its five star rating from the reception to the bedrooms to all the other facilites there. Nice large bedrooms most with balconies with garden views.Lovely indoor and outdoor swimming pools with sunbeds.Breakfast was very good plenty of choice and cooked food to order.The area were the hotel is only 15minuet walk down hill from both the marina and the gardens overlooking the bay.My only disappoint was not being able to see the bay or the sea only a glance from the second floor threw the trees, it can be abit noisey round the outside pool from the cars and coaches coming in to the hotel below .If you want a classic small hotel then this one fits the bill.

  • Stayed: June 2013, travelled as a couple
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2  Thank 43j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abarreto, General Manager at Quintinha Sao Joao, responded to this reviewResponded 12 June 2013

Thank you very much for taking the time and trouble to write a review for the Quintinha São João on Tripadvisor.

It is with great pleasure that we read that you feel our hotel lives up to its five star rating and that you enjoyed our facilities and breakfasts. It is true that our rooms do not afford a sea view. Our gardens are full of centenary old trees, which have made it the subtropical haven our guests so enjoy.

We sincerely hope that we may have the pleasure of your company on a future holiday.

Yours sincerely
André Barreto
General Manager

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Reviewed 2 June 2013

The welcome was efficient and formal, we arrived slightly early but there were no problems with early check in.
The room (standard with balcony) was large and well decorated and was situated in a quiet area, as requested, and had a very large bed which was quite comfortable. The bathroom was large and the shower (in bath) was quite powerful and had seemingly unlimited hot water.
The hotel has a games room with good quality table tennis (slightly too small area), pool (a little old) and chess. This was generally very quiet.
The outdoor pool was a good temperature for swimming 24C but it was not possible to swim lengths as it had obstructing stepping stones. It had leaves in but looked like it was cleaned often. There was an indoor pool and a gym too but I didn't go.
The hotel reception staff were all very helpful and one young lady (Andrea I think) was especially friendly and welcoming and let us play the piano in the bar. They arranged car hire, restaurant bookings, trip bookings and general navigation tips for us throughout our stay. The hotel provided free parking for our hire car.
The bar food was actually quite good and reasonably priced, the cocktails there were fine - could be improved with some crushed ice - and the staff very courteous and pleasant.
The restaurant was terrible. It was very expensive and served stale bread from the breakfast. We're glad we just had a small meal there one night. The staff were okay apart from the old female waitress who was very friendly and nice.
The breakfast was very good. The food was of good quality and there was lots of choice - fresh juices, fresh fruit (watermelon was a bit sour - should be cut fresh in the morning), cereals, nuts (best walnuts I've tasted), bread, pastries, cheese, cold meats, hot breakfast to order (quite good quality bacon and eggs), tea and coffee to order (they could get better tea and the coffee tasted strange).
The location of the hotel is close to the centre of Funchal between the big hotels in the West and the main streets. It was quiet at night and not far to walk home. The Dolce Vita supermarket is about 10-15 minutes walk away.
Overall, I think the hotel was outstanding value for money and the staff made the stay very easy and pleasant.

  • Stayed: May 2013, travelled as a couple
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Thank LordParsnip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abarreto, General Manager at Quintinha Sao Joao, responded to this reviewResponded 12 June 2013

Thank you for your feedback regarding your recent holiday at the Quintinha São João. I am delighted that you had an enjoyable stay with us and that you were overall satisfied. I would like to point out, however, that all our bread is very definitely not recycled for dinner.

I am very pleased that you recognized the high level of service from our staff and that they made your stay easy and pleasant. We have a very passionate dedicated team who work hard constantly to ensure your comfort and satisfaction. We are also delighted to read that you were pleased with our facilities and that you found our rooms to be comfortable.

We do hope we will have the pleasure of welcoming you back to the Quintinha São João on a future visit.

Yours sincerely
André Barreto
General Manager

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Reviewed 2 June 2013

A wonderful hotel. You can tell how good a hotel is by the level of service - and this hotel is faultless. From the welcome at reception to the bar staff and restaurant staff to the gardeners - people couldn't do enough to make the stay perfect. All the facilities of a large 5star hotel but in a friendly comfortable smaller hotel.

Breakfast was terrific with local tropical fruit everyday and cheese, local speciality cakes and full cooked breakfast, cooked to order. Friendly and efficient service.

We had an offer of free half board throughout our stay. After reading some poor reviews of the restaurant we decided to try first night but weren't sure if we would end up goings to town each evening - it was free so didn't matter. We absolutely loved the dinner - the food was fantastic with a wide range of choice as you could choose anything from the a la carte menu. They also have a interesting Goan menu which my daughter loved. I also have to mention the restaurant staff, welcoming, friendly and very professional. The restaurant manger took time every evening to talk to us about the food, Madeira and give plenty of tips of things to do. It really added a lot to our stay at the hotel.

Our room (211) was brilliant - overlooking the garden towards the mountains - incredible views and very quiet. The hotel is situated a pleasant 15 min walk from the centre - away from the busy resort hotel area but close enough to walk to the centre and the sea. The hotel runs a minibus to town several times a day and a taxi is only 5 euros.

Room Tip: Ask for a high quiet room. All rooms are good, but one or two look directly over the terrace bar or...
  • Stayed: May 2013, travelled with family
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Thank NTHurrrzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abarreto, General Manager at Quintinha Sao Joao, responded to this reviewResponded 12 June 2013

Thank you for posting your comments on TripAdvisor regarding your recent stay.

The biggest compliment you could pay to all of us at the Quintinha São João is that you found us to be welcoming, friendly and professional. We are well aware that this does make the difference wherever you may be and all this comes down to the simple fact that no, we can’t do enough to ensure your stay is perfect. I shall obviously be passing on your comments to the rest of our team who I know will join me in thanking you for your encouragement so that we may continue in this direction.

Thank you also for your positive comments regarding our cuisine and restaurant experience – we are so pleased that you enjoyed your half board meals and that you sampled our Goan speciality.

We look forward to having the pleasure of having you with us once again very soon.

Yours sincerely
André Barreto
General Manager

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Reviewed 2 June 2013

We love small hotels and with 34 rooms the Sao Joao is ideal. From the moment we checked in we were treated as honoured guests and nothing was too much trouble. Our room was spacious, clean and well serviced, the bathroom similar. Public rooms were extensive with an old fashioned style. Pools clean and of good size for a small hotel. Restaurant and bar good with very friendly teams; breakfast with amazing choice of hot and cold food.
A small example of their service - we were going on a levada walk on our own and wanted to find the bus that would take us their. Our bus guide was confusing - this seems normal in Madeira! Not only did reception clarify timings, they directed us to the correct bus stop. At this stop, were two other tourist couples moaning bitterly about the buses and eventually gave up waiting. Ours turned up when expected and took us high into the hills for Euro 2.70 each. The fare was more than repaid by our people watching on the bus with a group of teenage boys at the back playing the fool.
We will definitely return to the Sao Joao. It is away from the bulk of the hotels and the location is a compromise being away from the rush and bustle of central Funchal but only a 15 minute walk. A courtesy bus is available and taxis are reasonable.

  • Stayed: May 2013, travelled with friends
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Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abarreto, General Manager at Quintinha Sao Joao, responded to this reviewResponded 12 June 2013

We would like to thank you for posting your positive comments on Tripadvisor about your recent stay.

It is our aim to emulate the old Portuguese Manor Houses of bygone days and our entire staff works everyday to recreate the feeling of being welcomed into a luxurious family home for our guests.

We are touched to hear that the efficiency of our staff helped you succeed in exploring the island and added to your Madeira experience – as I have said previously, the Quintinha wants you to go back home with the feeling that you really have visited our wonderful island and not just “any old place”. We are delighted to hear that we have succeeded where you are concerned.

We look forward to welcoming you back soon.

Yours sincerely
André Barreto
General Manager

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Reviewed 30 May 2013

From when we first stepped into the reception area. We were greeted so warmly. Shown to our room which was really nice and had everything you could wish for. After a good night sleep we went down to breakfast and wow everything was fresh and looked so appetising. The staff were very friendly and worked very efficiently. We used the pools and both were kept very clean. there was a singing group on one night and had a really good sing along. which was held by the pool near the garden. We could smell the flowers which are everywhere. We went for our anniversary and my 50 and all I can say is it was everything I could of wished for. I want to say a big thank you to every member of staff for making our holiday so special.

Stayed: May 2013, travelled as a couple
Thank sue e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abarreto, General Manager at Quintinha Sao Joao, responded to this reviewResponded 12 June 2013

It was such a pleasure to read that you were satisfied with our services at the Quintinha São João and I thank you very much in behalf of the entire team for leaving these comments on Tripadvisor !

Indeed, the satisfaction of every individual guest is very important to us and we are thrilled that we achieved this goal. Thank you also for choosing our hotel for your anniversary and birthday – we are most honoured and so very happy that it was everything you could have wished for.

We are very much looking forward to welcome you on a future occasion!

Yours sincerely
André Barreto
General Manager

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Reviewed 25 May 2013

Just returned yesterday from Madeira. What can I say, Hotel was fab. We walked into town and back twice per day, only used the hotel bus once.
We did not use the spa, my husband used the indoor pool every morning before breakfast.
I do not want to say anymore as you will all book and it will be full when i try and book next year.
So i am keeping the rest to myself.

  • Stayed: May 2013, travelled as a couple
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2  Thank A57nn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abarreto, General Manager at Quintinha Sao Joao, responded to this reviewResponded 12 June 2013

It was such a pleasure to start the day with your lovely words! Thank you for sharing your thoughts regarding your recent holiday at the Quintinha São João with TripAdvisor and congratulate you on keeping fit!

We hope to be able to welcome you back soon; maybe it will be possible for you to try one of our spa treatments next time!

Looking forward to that occasion!

Yours sincerely
André Barreto General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quintinha Sao Joao

Address: Rua Levada Sao Joao 4 | Madeira, Funchal, Madeira 9000-191, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Family Hotel in Funchal
#6 Romantic Hotel in Funchal
#7 Spa Hotel in Funchal
#9 Luxury Hotel in Funchal
Price Range: £102 - £182 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Quintinha Sao Joao 5*
Number of rooms: 42
Official Description (provided by the hotel):
Built within the grounds of an historic "Quinta" of Funchal, Quintinha de Sao Joao resurrects perfectly the magic of the old Madeiran residences. There are 42 spacious rooms in total, all equipped with the most up-to-date facilities with splendid views over the gardens. Bar, restaurant, heated outdoor and indoor swimming pools and full Spa are included facilities. The careful attention to detail and the excellent personal service brings to life our motto "Home from Home." ... more   less 
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Also Known As:
Quintinha Sao Joao Funchal
Quintinha Sao Joao Hotel Funchal
Quintinha Sao Joao Madeira/Funchal

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