Hotel quite good, breakfast OK but stay away from the sausages and bacon as these are completely different form the UK .
The staff were friendly apart from one waitress in the restaurant at breakfast time who was very rude (large lady with pony tail) and would be more suited working in a prison canteen.
Room was very clean and spacious but could do with tea/coffee making facilities, bathroom was large with overhead shower above the bath.
2 swimming pools with 1 being indoor with sliding glass roof but water just as cold as the outdoor pool. (no decent beaches in Madeira but countryside is beautiful)
Hotel would be more suited to couples or older people as poolside and bars are very quiet with very few children / teenagers which I found to be great as no loud music and very few teenagers running amok at the swimming pool - after years of family holidays with the kids it was the first time my wife and I were away by ourselves and it was peace and quiet - brilliant for relaxing before returning to work.
The hotel is approx 10 minutes by taxi to the center of Funchal and cost approx €6.50, there is also a free shuttle bus which runs twice in the morning and in the afternoon but you have to walk about 5 minutes to catch this - apparently this is due to ongoing roadworks however cars, taxis and tour buses seem to have no problem picking up or dropping quests off at the hotel door so I can't understand why the shuttle bus can't stop at the hotel door !!.
There are quite a few restaurants within walking distance with meals costing approx €15 to £20 euro, I tried one of the tourist menus @ €12 per head for 3 course meal at the Chancellor Restaurant but was very disappointed as I had asked for my main meal which was sirloin stake to be "well done" but when received it was raw on the inside, I thought maybe the waiter misunderstood me so I called him down and told him that I requested my stake to be "well done" and ask for my meal to be replaced and again emphasized for a "well done" stake, well the 2nd stake was worst that the 1st with blood oozing out when cut. I called waiter down again and ask him to take it away as it was not what I had asked for and this time it was not to be replaced as my wife had already finished her meal 15 minutes earlier , when ask for the bill they tried to charge me the full price when I told them that I would not be paying for the stake the manager ?was were not amused and it took him 5 minutes to come back with an amended bill (probably trying to hold out to see if I would give in and pay the full price). Anyway this was the only bad experience eating out as all the other restaurants were excellent as the old saying goes you get what you pay for.
I would still recommend the Alto Lido hotel especially to people who want a quiet peaceful holiday as for Madeira the countryside is beautiful and most of the people warm and friendly .
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- Also Known As:
- Alto Lido Funchal
- Alto Lido Hotel Madeira/Funchal