The hotel is in a good location, plenty of shops and restaurants nearby. First impression inside is the hotel is a bit dismal looking (seemed quite dark) but very clean. The reception staff were friendly and polite. We had a room on the 13th floor. On exiting the lift there is a spectacular view over the sea! Our room was quite large had a side sea view and was pleasant enough. It was very clean but felt like it needed a bit of an update! The worst thing were the beds - oh my were they uncomfortable, even the sunbeds felt more comfortable!! Glad I was only staying a week as I didn't get one decent nights sleep. Pool area was ok, inside pool seemed rather chilly to say it was supposed to be heated! You have to pay to use the sauna (6 euros per person for half an hour) and also the Jacuzzi (5 euros per person for half an hour).
We never ate in the restaurant in an evening as it was buffett style food an they charged 21 euros a head! Breakfast was OK. Cold meats and cheeses were nice and there was fresh fruit which was lovely but the hot food was not very hot or good! Coffee was out of a machine which was awful and kept breaking down. Staff on the whole were pleasant, our maid was lovely and always spoke and seemed very jolly! The evening entertainment was a bit of a joke and drinks were very expensive in the bar (2.7 euros for a can of warm pepsi!) All in all we had a relaxing stay but nothing about it was memorable! I personally would not go back to stay there.
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- Also Known As:
- Alto Lido Funchal
- Alto Lido Hotel Madeira/Funchal