We arrived around 8 pm on the Saturday evening. The gates to the complex were locked and nobody was answering the doorbell or the phone. We frantically tried to call our hotel booking service in the UK but it was closed for the weekend.
I stopped a man who was out walking his dogs to ask if he knew about this hotel. He said that the owners had probably gone into town for the flower festival and he kindly offered to take us into town so that we could get something to eat and wait for the owners to return to the hotel. We put our luggage in his car and after we had eaten he took us back to the hotel. Still no one was there and we could not get in again but fortunately the owner answered her phone this time. She had assumed that because we made the booking in the UK that we were flying from there also. This was the time of the volcanic ash and no planes were coming from the UK. However, we were coming from Lisbon as we had flown there before the ash problem and the flights to Funchal from Lisbon were not affected. Also the owner told us that we should have given a time that we would be arriving as the reception is not 24 hours. Bearing in mind that she had assumed we were not coming anyway I don't know what difference that would have made.
The hotel is set in lovely gardens and the room we were given had wonderful views. The quality of the furnishings was dated and gloomy. Things didn't work such as the toaster and cooker. Also we had to ask for a remote control for our t.v. and an iron which took two days to arrive.
The location wasn't great as you have to take a bus or a taxi to get to and from Funchal especially coming back as the climb is very steep.
All in all I would never stay here again. I also found Funchal to be rather boring.
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- Also Known As:
- Quinta Mae Homens Apartments Hotel Funchal
- Quinta Mae Homens Apartments Madeira/Funchal