Good hotel, good location, friendly staff but...the maids who clean the rooms and the turn diwn service always seem to be banging on your door. Turn down is nice but at 6pm when ur getting ready for dinner or relaxing after a busy day sightseeing u just want peace to enjoy ur room! In the morning u get wakened at 8.30 by the maids wanting in to clean. When u ask for them to come back later they mutter under their breath. Strangely they left us with no toilet roll one day and took away the glasses that were in the room and replaced with a mis matched pair. Weird. ... The food is excellent breakfast us so relaxed. We're b&b but ate one night in the dining room. It was adequate. Beware the 'options' sellers tho they will take 2 hrs of ur life ull never get back. It is timeshare and they will try and get u to part with £5300 for 91 nights over 10 yrs. The new bit is nice but cmon its not necessary to pressure ur guests who've paid for their hols into time share options that u may or may not get ti use! Hotel is lovely but a choice of the carleton anf the cliff bay which is similar price and has nucer rooms ans IS 5 STAR stay at the cliff bay.
- Official Description (provided by the hotel):
- The Pestana Carlton Madeira is a luxurious and charming 5-star hotel in the city of Funchal, on the island Madeira with views of the sea, garden, swimming pool or Funchal bay. It's only 10 minutes on foot from the city centre, with a private car park available for a fee. It features two enormous outdoor saltwater swimming pools, direct access to the Atlantic ocean, and a dive centre where you can experience your first underwater adventure and take boat excursions. For deeper relaxation, you can take advantage of all of the services available at the Spa, including the 25-foot indoor swimming pool, Jacuzzi, Turkish bath and relaxation rooms where you can enjoy a Magic Spa treatment. The hotel features Wi-Fi, four restaurants and two bars. ... more less
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- Also Known As:
- Pestana Carlton Madeira Funchal
- Carlton Hotel Madeira