Bad Bits: Reception staff extremely rude- We went to check in, without even looking at us the girl at the desk waved her hand and said' timeshare round the corner'. We were not timeshare but had paid a lot for a thomson holiday. No request for info was answered by reception until they had asked if we were timeshare! We felt quite unwelcome. To add insult to injury they then enquired if we wanted to leave an additional tip on our hotel bill when we went to check out.
Breakfast could have been OK but bread had been sliced and then left out too long, hot dishes lukewarm.
Buffet dinner a little below average, wine exorbitant prices - pub bar, the most dingy and rundown bar we have encountered in many a year of travel.
The good part- seaview room with great view over pool and the sea- worth paying extra for.
Location OK about 1km from start of town-but- do ask the quickest way to walk-
it's turn right outside the hotel, then straight down - not very scenic- but quicker - taxis plentiful and reasonable cost.
Funchal has a great ambience and lots of good restaurants for all tastes.
- Official Description (provided by the hotel):
- The Pestana Carlton Madeira is a luxurious and charming 5-star hotel in the city of Funchal, on the island Madeira with views of the sea, garden, swimming pool or Funchal bay. It's only 10 minutes on foot from the city centre, with a private car park available for a fee. It features two enormous outdoor saltwater swimming pools, direct access to the Atlantic ocean, and a dive centre where you can experience your first underwater adventure and take boat excursions. For deeper relaxation, you can take advantage of all of the services available at the Spa, including the 25-foot indoor swimming pool, Jacuzzi, Turkish bath and relaxation rooms where you can enjoy a Magic Spa treatment. The hotel features Wi-Fi, four restaurants and two bars. ... more less
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- Also Known As:
- Pestana Carlton Madeira Funchal
- Carlton Hotel Madeira