This was a typical large chain hotel. It has all the basic facilities, is located in pleasant grounds and with good sea views, which are a nice asset particularly with the benefit of balconies that comfortably accommodate two reclining chairs.
As with many of these resort hotels this isn't what I would consider to be 5* or even near to it. The service is nothing like 5* standard and neither is the food. The breakfasts are reasonable for the price - I thought that the dinners were pretty poor - typical package tour quantity rather than quality. We went bed and breakfast and, having tried the dinner one night I was very pleased that we had done so. The mini bar was repeatedly ignored - we had to regularly ask for it to be replenished.
There are a handful of pretty good restaurants in the immediate vicinity. Its quite a walk into Funchal but taxis are readily available and the hotel does have a bus.
I wouldn't go back to this hotel - I'd prefer something nearer the town centre with more character and better food / service.
- Official Description (provided by the hotel):
- The Pestana Grand is one of the best and most prestigious 5-start hotels in Funchal, Madeira and sits upon the Ponta da Cruz cliff with a view of the oceans and Cabo Girão. It is only 30 minutes on foot from Formosa beach and has direct access to Promenade do Lido, the famous promenade in Madeira. Surrounded by magnificent gardens is the island's largest outdoor saltwater swimming pool with views of the sea. The hotel has a Spa, with a Jacuzzi, sauna, gym, Turkish bath and even a panoramic indoor swimming pool, in addition to massages and/or spa treatments. For dining, guests can enjoy four restaurants and two bars. If you bring your family, the little ones can play in the lounge or the garden with a game zone. There is a free private car park (subject to availability). All rooms are spacious and bright, include Wi-Fi and have private balconies. ... more less
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- Also Known As:
- Pestana Grand Funchal
- Hotel Pestana Grand
- Pestana Grand Hotel
- Pestana Grand Madeira
- Pestana Grand Premium Ocean Resort Madeira/Funchal