The hotel looks impressive and the staff are wonderfully helpful and friendly. The rooms are fine, quite spacious with two comfy armchairs to sit in. They also have extensive English television, if, like me, you're a telly addict!
However, there were a few niggles that took the glitter off a bit.
The food is impressive, but not hot. Breakfast has lovely bread and all the usual choices, but the English breakfast just isn't kept hot enough. Okay, the eggs are freshly cooked, but the bacon, sausage, tomatoes, mushrooms and hash browns were just about tepid, even after we'd mentioned it to the restaurant manager. Perhaps this would improve when the hotel was full and the food didn't stand so long? The Italian a la carte was fine, although the choice is quite limited, but the food here was too salty (and I'm a person who likes salt!)
They give you a few sachets of coffee and tea bags in your room, but these are never replenished. We didn't ask for more at reception, though, so can't say whether they would give you more if you asked.
The rooms are fairly well sound-proofed, but when your neighbour has a shower at 7.15 every morning, you will be woken up! It's possibly louder than the shower in your own bathroom!
The Grand is generally a very good hotel, but it is let down by these little niggles - I mean, how much would it cost to replenish tea and coffee - even Travelodge does that!!!
- Official Description (provided by the hotel):
- The LTI Pestana Grand, one of the best and most prestigious hotels in Madeira, is also undoubtedly one of the best located. Sitting at the top of the Ponta da Cruz seacliff, it provides a superb view of the Atlantic Ocean and Cabo Girão. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Jet2Holidays , Expedia, LoveHolidays, Agoda, Booking.com, Hotels.com, Odigeo and TravelUp so you can book your Lti Pestana Grand reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Pestana Grand Funchal
- Hotel Pestana Grand
- Pestana Grand Hotel
- Pestana Grand Madeira
- Lti Pestana Grand Madeira/Funchal