this is my second year returning to The Residence at Porto Mare and I am continually impressed by the complex, the hotel and surrounding areas, the Gardens are beautifully maintined, all the staff are professional yet friendly and Tom, Yvette and Clare in Guest relations are always on hand to provide expert local knowledge from what excursions to take to local restaurants that we may like. As always a complete pleasure staying here and I look forward to returning in future years.
A couple of things that could be tweaked though,
 the food in the Atlantida restaurant nevers seems to be piping hot which I know is an issue for most buffet restaurants.
 il basilico needs to improve it's service and value for money, I went for dinner and was extremely disappointed and frustrated by the lack of service, I have posted a separate report. I have been there before and enjoyed it immensely and was looking forward to visiting them again but given the poor service and the prices I would not go back as there are many more restaurants in the surrounding areas which are just as good.
 The Sofa Bed in the lounge whilst mainly comfortable is plighted by the metal bars and legs which are not so pleasant to sit on when getting in/out of bed.
The Residence is a joy to stay at and having stayed at the 'Cliff Bay' I would say that The Residence far outweighs the Cliff Bay in every area and in my opinion should have a Five Star rating.
- Official Description (provided by the hotel):
- Occupying the west wing of the Vila Porto Mare resort, The Residence enjoys the use of all its facilities and a real sense of community. A wide selection of carefully furnished and fully equipped apartments where comfort is our motto. The 99 units divided into studios, one and two bedroom apartments are decorated with a touch of exoticism. The Residence apartments combine views over the ocean with tropical gardens. ... more less
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- Also Known As:
- Porto Mare Residence Funchal
- Porto Mare Residence Hotel Funchal
- The Residence Madeira/Funchal