We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Residence
Nearby Hotels
US$295
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$286
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$520
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$371
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$287
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$256
Expedia.com
View Deal
Certificate of Excellence
  • Breakfast included
  • Pool
US$171
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$141
Pestana Hotel Group
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$473
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$163
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$147
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$353
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$343
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
Hotel The Cliff Bay(Funchal)
US$300
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$249
Travelocity
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$141
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$116
Agoda.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
US$212
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$147
Pestana Hotel Group
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Reviews (888)
Filter reviews
888 results
Traveller rating
749
113
17
4
5
Traveller type
Time of year
LanguageAll languages
More languages
749
113
17
4
5
Show reviews that mention
All reviewsporto maretime sharegarden apartmentone bedroom apartmentil basilicomed restaurantorchid gardensecond hometimeshare ownershotel complexporto bay grouplike coming homehome from homeanother wonderful holidayeden mar hoteldvd playerexcellent facilities
Filter
Updating list...
396 - 401 of 888 reviews
Reviewed 18 July 2014

Just returned from our 5th year in The Residence and it never disappoints.
It was good to see music around the pool bar 3 evenings this year and hopefully the support it had will encourage it in the future. The only disappointment was no BBQ as it is only held every other week, why not weekly !!!
Already to book my flights for next year
Thanks Carole and John

Room Tip: I have two bedroom and lovely garden area, would not change it
  • Stayed: June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank residence9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at The Residence, responded to this reviewResponded 1 August 2014

Dear Guest,

Thank you for the nice feedback about your recent 5th stay at The Residence. It is rewarding to know that you have enjoyed another holiday experience with us.
,
Regarding the BBQ we organize it every week on every Thursday during summer. This year we have started on the 19th June…next year you can join us for a lovely outdoor evening meal.

Looking forward to welcome you,

Warm regards,


Muito obrigado


. ..
ANTONIO PAIS

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2014

Claire Taylor Dias (Admin Dept) at The Residence went over and above with regards emotional, physical, practical support. She made calls for me, packed up my whole room for me (whilst I lay in a hospital bed - totally incapacitated). She bought me shopping and visited me loads (I am 40 years old, and went on holiday alone for a "break" ....oh the irony).

She even did all of this on her DAYS OFF ! Amazing.

She gave me her personal mobile number and was there for me 24/7.

I am part of the 10 year Time Share deal and I can honestly say nowhere has EVER come close to the standard of The Residence/Porto Mare Hotel.

The staff are (clearly!) beyond amazing. The place is spotlessly clean and beautiful.

10 out of 10 ..... in every aspect. Really. And I am a very fussy person with ridiculously high standards.

40 year old single female, Kent.

  • Stayed: July 2014, travelled solo
    • Value
    • Cleanliness
    • Service
4  Thank Lori_Shep40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at The Residence, responded to this reviewResponded 25 July 2014

Dear Guest,

Thank you for the feedback about your recent holiday experience at The Residence shared with so many other holiday makers.
Thank you also for the public praise of our staff members Claire in particular. I am sure she will be delighted to receive your thoughts.

We all wish you a quick recover from the incident during your holidays.

We will always be pleased to welcome you.

Warm regards,

Muito obrigado


. ..

ANTONIO PAIS

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2014

Lovely hotel overlooking the sea with beautiful well kept grounds and gardens. We stayed in a 2 bedroom apartment in May which was very spacious and liked it so much that we're returning later in the year. We didn't eat in the hotel but listening to other residents the food was good. There is a Hotel courtesy bus to Funchal town which has to be booked in advance as The lido area is a long walk to centre but bearing in mind they do not operate over the lunch period and in the evening. There are also plenty of eateries in the Lido area to choose from.

  • Stayed: May 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank 89sam90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at The Residence, responded to this reviewResponded 25 July 2014

Dear Guest,

Thank you for staying at Porto Mare Residence and for your feedback about it.
It is rewarding to know that you took a very positive impression of our property and services provided.

It will always be a pleasure to welcome you back,

Warm regards

Muito obrigado,


. ..
ANTONIO PAIS

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

Just returned from a lovely weeks holiday in the Residence with our family, we had two apartments. Our Grandchildren of 6 and 8 had a wonderful time taking full advantage of all the facilities like tennis, table tennis kids club the list goes on. Every year they enjoy the magic show and the addition of Mr Marron a bonus. It's a shame they don't advertise the kids club more we only sought it out as they loved it last year, the only mention is in a small brochure in your welcome pack.
Well done Porto Bay another great week !

Stayed: July 2014, travelled with family
2  Thank Teresa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at The Residence, responded to this reviewResponded 25 July 2014

Dear Guest,

Thank you for the nice feedback about your recent stay at The Residence. Thank you also for being with us once again.

It is rewarding to know that you have enjoyed another holiday experience with us.

We have taken good note of you suggestion about the Kids club program.

Looking forward to welcome you,

Warm regards,


Muito obrigado


. ..
ANTONIO PAIS

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

This has got to be one of the nicest hotels we've stayed in and we can't wait to go back. Accomodation great, huge and with all state of the art appliances; great breakfast, plentiful and always well stocked; nice pools (since the weather was not great we used more the indoor pools, but all were lovely); and the nicest part was definitely the gardens and outdoor setup, with nice spots everywhere. Only down points were the distance to our room from the reception (felt like the length of a football field) and the lack of free internet in the room (there was free wifi in the reception are but that was, like I mentioned, mileeees away). We will definitely want to go back.

Stayed: June 2014, travelled as a couple
5  Thank aish_2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at The Residence, responded to this reviewResponded 25 July 2014

Dear Guest,

Just a short message to thank you for your ” “Superb” ” feedback about your recent visit to our hotel. Really happy to learn that overall you had a pleasant holiday experience.

We have made good note about the internet charge and promise to discuss it internally.

We sincerely hope to see you around whenever you decide to visit Madeira Island once again,

Warm regards,

Muito obrigado,


. ..

ANTONIO PAIS

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews