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“First class holiday destination”
Review of The Residence

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The Residence
Ranked #8 of 86 Hotels in Funchal
Certificate of Excellence
Corby, England, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“First class holiday destination”
Reviewed 18 August 2014

Just returned today from a week at the Residence Porto Mare (Porto Bay) all I can say is "it just doesn't get any better than this"

This the best complex we have ever stayed in, and we have stayed in a lot of places, first off it is absolutely spotlessly clean, luxurious spacious rooms, fully equipped kitchen, even had a "surround sound DVD " system, 3 TV's 3 bathrooms/showers, two sea view balconies, daily maid service, 3 restaurants, and the food is just first class, ok a little more expensive than some of the local "eateries" but well worth that little bit more. 4 bars, loads of sunbeds and parasols, the gardens are just amazing, and the Orchid garden is a thing of beauty, it's well located and a short trip into Funchal centre by the courtesy bus, or cab is only a few minuets away. It even has it's own "supermarket" and yes, it is such good value that the "locals" shop there as well!

But the real stars of Porto Bay are the staff, nothing, and I mean absolutely nothing, is too much trouble, happy,friendly courteous staff are everywhere, this was our first visit to Maderia we had a "delightful" time, and would not hesitate to go back to the Porto Bay and would gladly recommend it as a "must visit" holiday.

Thank you everyone for such a good time.

Dennis and Jean Smith.

Room Tip: Ask for a sea view room
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  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank Dennis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at The Residence, responded to this review, 29 August 2014
Dear Guest,

Thank you for your thoughts about your recent stay at The Residence and also for let us know that overall you have enjoyed it,

It will be a pleasure to welcome you back in a future visit to our beautiful island.

Warm regards

Muito obrigado,


. ..

ANTONIO PAIS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Value
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Fareham uk
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 August 2014 via mobile

Just returned from our 2nd visit to this wonderful hotel. It was just as good as last years visit and we were allocated the same room as last year which was perfect, room 3359 garden and sea views! Already planning next years visit..... Can't come soon enough!

Stayed August 2014
Helpful?
1 Thank Juliebarfoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at The Residence, responded to this review, 29 August 2014
Dear Guest,

Thank you for staying at Porto Mare Residence and for your feedback about it.

It is rewarding to know that you took a very positive impression of our property

It will always be a pleasure to welcome you back,

Warm regards

Muito obrigado,


. ..
ANTONIO PAIS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 August 2014

Just returned from our 6th annual stay at The Residence. A little haven of heaven. Staff are friendly and helpful, apartments are very well furnished and roomy, pools are clean and tidy and the grounds are extremely well maintained. Can't wait for next years visit.

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Tomomum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at The Residence, responded to this review, 29 August 2014
Dear Guest,

Just a short message to thank you for the recent stay at The residence and happy to learn that you have enjoyed it about the

See you soon,

Warm regards,

Muito obrigado,


. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampshire
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 13 August 2014

Back at The Residence, which is like "coming home". The whole resort is lovely, the staff are great, and the resort has a wonderful feel to it! We have not left yet, but already looking forward to returning next year!!

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Michelle267
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at The Residence, responded to this review, 29 August 2014
Dear Guest,

Just a short message to thank you for the recent stay with us and for let us know about the
We sincerely hope to welcome you in a future visit to Madeira.

Warm regards,

Muito obrigado,


. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 August 2014 via mobile

Recently returned from our apartment at the residence in porto mar whichbwe purchased last year while staying at the hotel.
The apartment is fantastic with great views overlooking the bay and is very spacious.The hotel amenities are as good as ever. After our week there we stayed an extra 3 days ina suite in eden mar which is part of the porto bay complex.However we would not stay at eden mar again as it was very noisy down below especially in the morning when the taxi drivers start talking and the refuse collections take place from the supermarket and the restaraunts which are also below.The 1 good thing from the suite was the spectacularsea views.We will however return to poro mar hotel for the extra few days next year as we feel it is much better than eden mar.

Stayed July 2014, travelled with friends
Helpful?
2 Thank Alan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at The Residence, responded to this review, 29 August 2014
Dear Guest,

Thank you for the feedback about your recent stay at The Residence. It is rewarding to know that you have enjoyed another holiday experience with us. Sorry for the noise at Eden Mar hotel.

Looking forward to welcome you in any of the Porto Bay hotels,

Warm regards,


Muito obrigado


. ..
ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Country
Level 4 Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 August 2014

Spent our usual week here in June and already looking forward to next year. We have never regretted buying in...except sometimes we think it should have been 2 weeks. This time we visited the Hotel Serra Golf for lunch and were very impressed by what we saw. As always it is not just the standard of the apartment and hotel areas and facilities that make it such a good holiday but the friendly and professional staff that Porto Bay employ. We did actually see another side of management (you know who you are) with their performance at the Pink Party!

  • Stayed June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank FranklinWestCountry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at The Residence, responded to this review, 29 August 2014
Dear Guest,

Just a short note to thank you for your recent stay at The Residence hotel and for your “Love staying here” thoughts about it.

It will always be a pleasure to welcome you,

Warm regards,

Muto obrigado,


. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucester, United Kingdom
Level 5 Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 12 August 2014

We have just returned from a tenth visit to The Residence. Once again the standard was very high. The rooms are spotless and well maintained and the gardens are always a picture. Ricardo and the team at the pool bar mix up a mean cocktail as well.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Tony N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at The Residence, responded to this review, 29 August 2014
Dear Guest,

Thank you for the feedback about your recent 10thh stay at The Residence. It is rewarding to know that you have enjoyed another holiday experience with us.
I will proudly share your thoughts with Varanda bar team and Ricardo in particular.


Looking forward to welcome you, preferable soon,

Warm regards,


Muito obrigado


. ..
ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Residence

Property: The Residence
Address: Rua Leichlingen 7, Funchal, Madeira 9004-566, Portugal (Formerly Porto Mare Residence)
Region: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Funchal
#6 Spa Hotel in Funchal
#7 Romantic Hotel in Funchal
#8 Luxury Hotel in Funchal
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Residence 4*
Number of rooms: 99
Official Description (provided by the hotel):
Occupying the west wing of the Vila Porto Mare resort, The Residence enjoys the use of all its facilities and a real sense of community. A wide selection of carefully furnished and fully equipped apartments where comfort is our motto. The 99 units divided into studios, one and two bedroom apartments are decorated with a touch of exoticism. The Residence apartments combine views over the ocean with tropical gardens. ... more   less 
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Also Known As:
Porto Mare Residence Funchal
Porto Mare Residence Hotel Funchal
The Residence Madeira/Funchal

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