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“Outstanding hotel and staff” 5 of 5 bubbles
Review of Quinta Mirabela

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Quinta Mirabela
Ranked #47 of 87 Hotels in Funchal
Certificate of Excellence
cheshire uk
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Outstanding hotel and staff”
5 of 5 bubbles Reviewed 2 March 2012

My husband and I have just returned from a 6 night stay and throughly enjoyed this small modern exceptionally clean hotel. The manager Ricardo seems to be always there and nothing is too much trouble to ask. We only booked b/b but with the hotel being quite away from the centre of town we decided to eat there. The Chef ' Duarte' has produced a highly imaginative menu and reasonable cost. The wine list is extensive and good quality with competitive pricing. The Superior Rooms are well worth the extra cost as they have wonderful views over Funchal. No tea/coffee facility in the room but no trouble getting a pot of hot water from the bar. Good gym and spa but good idea to ring reception to have the sauna put on around 10 mins before in case it's not on.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Littlemore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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238 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 26 February 2012

We stayed at Quinta Mirabella for a five-night getaway to re-charge our batteries in mid February and were enchanted. On arrival, we were offered a glass of sparkling wine and shown to our room, which had been upgraded for free to a room with balcony overlooking the pool as well as the whole of Funchal! Our room and bathroom was spacious and stylish and facilities were high-quality. Everything was very clean. Normally we like to eat in different places every night, but having tried the hotel restaurant on the first night, we proceeded to eat every one of our evening meals at the hotel. A first for us! Once Duarte, the chef, found out we were vegetarian, he started proposing special dishes for us, many of them local specialities. There was already a pretty decent vegetarian choice on the menu, but Chef pulled out all the stops, culminating in a personalised five-course vegetarian dinner menu for the Valentine’s night extravaganza! We cannot sing Duarte’s praises too highly. Having said how much we appreciated the beautiful views over Funchal, it should be noted that the views only exist because the hotel sits a fair way up above the town. We enjoyed being high up above the hustle and bustle, and found it remarkably easy to use the number 19 bus, which stops just 100 yards down the street from the hotel and takes you to/from the centre in about 15 minutes. Alternatively, the hotel apparently runs a minibus twice a day, and there seemed to be plenty of taxis. Only caveat is that getting from the motorway to the hotel by hire car for the first time, is not immediately obvious, since you must find your way up very twisty-turny steep streets, going far up beyond the hotel before dropping back down a one-way street. But once you know the way it’s a piece of cake. We loved our stay at Quinta Mirabella, which is run in amazing style by Mr Rodrigues and his staff, and proved excellent value for money. We'll be back next year!

Room Tip: The balcony rooms are worth the extra money!
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LondonAngloDanes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brockham
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 24 February 2012

We have just returned from a 7 night stay at the hotel. First and foremost, I should mention that the hotel manager is a gem! We had a slight glitch while on holiday which meant that we had to stay for an additional night and our flights back to the UK needed to be changed. The manager was quick to help but without his help, we could have had a very stressful experience. For the additional night, we were charged the same rate - which was very much appreciated.

You will NOT be greeted with champagne - but you will be greeted with sparkSPARKLING WINE which is also on offer at breakfast. This is a nice gesture anyway.

Breakfast is standard fare with regards to most hotels whether 3 or 5 star but there will not be a chef on hand to rustle up a 'personalised' hot breakfast for you. There is a standard choice of about 5 different hot breakfasts (boiled eggs, scrambled eggs, bacon and fried eggs etc). Probably due to being in low season, the waiting staff (numbering one) is not always visible as he/she is probably busy out in the kitchen but when they do appear they are very, very customer orientated and nothing is too much trouble.

We ate every night in the hotel. I would like to see the menu change just a bit or to have a daily special. If I was staying for a further few days, then I would probably give the hotel a miss and go into the town seeking something different to eat. However, the food itself is well presented and of good quality, and very reasonably priced.

The rooms are a fair size - we stayed in room 402 and had an amazing view over the bay. You will not find a trouser press in your room nor tea/coffee making facilities (as you would in most 4 and 5 star hotels).

The gym and spa area were probably a bit underused during our stay but again, this was probably due to being in low season. However, it was quite nice to have the place to myself. A quick call to reception was all that was needed to fire up the sauna and the turkish baths. There is a jacuzzi pool too!

The gym has a treadmill, rowing machine, cross trainer, bike and a multi-functioning weight machine. The water fountain in the gym had a small amount of algae growing in the container probably due to low usage and it's positioning in the gym - all easily resolvable.

The ONLY problem is the location! If you take a walk into town from the hotel it will take you easily 30 minutes if not slightly longer. Both my husband and I tend to strut it out but it was a bit of a challenge walking down hill with some almost at a 45 degree angle. It will certainly keep you fit. Even if you get the No 19 bus back from the town to the junction of the road with the hotel, it is an uphill challenge. The manager assured us that it is about 80 metres and I do not doubt his estimate but if you walk up to the hotel then be warned - it is not for the faint-hearted. It is a good work-out though! Taking all things into consideration, I feel that if this hotel was more centralised, then guests would be paying much, much more. It's a case of taking the rough with the smooth but this hotel, it's staff, it's customer service and everything else, is worthy of 5 stars.

Room Tip: I believe all the rooms have a view overlooking the bay - you will not be disappointed.
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bookerpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 7 February 2012

My Boyfriend and I stayed in here for six nights to celebrate my 30th Birthday and it was fabulous.
From check in we were treated to luxuary and I was surprised to return to our room on my birthday to a cake, a very nice (yummy) touch, which shows their attention to detail as must have noticed DOB on my passport at check in!
The room was gorgeous. A huge bed with robes provided and wonderful views from the balcony of Funchal. The bathroom was also lovely, with a power shower and deep bath.
The spa facilities are very good, especially the turkish steam bath. And the spa area offered a lovely area to relax with a book.
The breakfast was very good, with self service fruits, cold meats etc. And the option of cooked breakfast which were of a high standard.
I would reccomend eating in the resturant, we had 2 meals there and both very good.
The king prawns in particular were excellent! I would also suggest trying their Poncha cocktail - I miss those already!
The location of this hotel is lovely, it offers the views and a quieter experience away from the tourist district that has sadly taen over much of Funchal. It is about a 30 min walk down a steep hill to town which we did most days, though I would suggest walking boots for this. Otherwise the Taxi's we got were never over 10 euros each way, which in our opinion was worth every penny for the hotel. They also run a shuttle bus twice a day for guests into the center of town.
All of the staff were fantastic, and nothing was ever too much trouble. The waiter staff were always cheeful and the reception staff helpful at booking tours or making suggestions for area's to visit.
We are delighted we chose this hotel, and returned for our last night after a trip to Porto Santo and again were not disapointed! I would highly reccomend it for a couple or friends looking for a quiet hotel within easy reach of the city center.

Room Tip: Ask for a delux sea view room.
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rmiller1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 11 November 2011

My boyfriend and I are 24 and we have just returned from Madeira having stayed in the Quinta Mirabela. We stayed in a superior double and I specified that I would like a sea view. We had to get a taxi from the airport which cost 32 Euros. When we arrived we were given a complimentory glass of champagne and were shown to our rooms by the receptionist. The hotel is beautiful and modernly decorated with really nice feautures.
The room did not disappoint, we had a gorgeous sea view overlooking Funchal and the port which the cruise ships entered daily. The room was large and the bed was comfortable. We had a problem with our air con one day but I called reception and they fixed the problem straight away.

The breakfast and food at the hotel were amazing. There was a choice of cold breakfast with rolls, meats and cheese, along with fruit and yogart but you could also order a hot breakfast which was no extra cost. There was a choice of different juices and even champagne!! We ate in the restaurant 4 times during our stay and the food was outstanding for the price, the chef would speak to guests as well to make sure we enjoyed our meals. I recommend the Tiger Prawns, i had them twice as they were delicious!! Room service and a minibar were also available in the room!

The location of the hotel is perfect but beware if you are not active it is situated on a very steep hill and took some getting used to! DO NOT get a taxi into town, they rip you off big time and there is a local bus that runs every half an hour on the same road at the bottom of the hotel and is only 1.80 into Funchal. The taxi drivers lie and say there is no bus and that was the only the thing that annoyed me on the whole trip. They bug you big time whilst you are waiting.. ignoring them after saying no thankyou is what we did. There is a bakery on the road as you turn right and its is lovley and very cheap, they do nice home made pizza and sandwiches as well as cakes, would recommend!

Funchal is a lovley town with a lot of great eating spots and the port is lovley. The cable car and gardens are a must! Also there is a lovley seafood restaurant in the harbour which is the far left. I had an amazing fish soup then steak on a stone which was amazing! You got a massive piece of fillet steak which you cooked yourself on a hot slab, amazing! Madeira is a quiet place best suited to couples I would say, younger couples who enjoy partyin would be bored here but we loved the hotel and the island as we wanted a quiet relaxing break which we deffinately had!!

Room Tip: Book Superior Double and specify sea view!
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank kirsten57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleethorpes, United Kingdom
Level Contributor
81 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 bubbles Reviewed 16 October 2011

We booked this hotel after much searching on line. We were not disappointed. We arrived early afternoon and following an efficient reception by Ricardo, the hotel manager we decided a cold beer was the next priority. Nelio, the first waiter we met, greeted us by suggesting we take a comfortable seat on the panoramic terrace to enjoy the view and he would bring our drinks to us. Instantly he made us feel welcome, so good, we had to have a second beer! Excellent first impression. Our room was a superior room and we had a fantastic view over the pool and the town / bay of Funchal, with a birds eye view of the cruise ships coming and going.

The air conditioning in our room unfortunately was a bit dodgy to start with but this was soon fixed, once reported. Our accommodation was bed and breakfast as our intention was to eat out where and when we wanted. However the hotel does 3 special evenings each week, with a 3 course meal plus coffee for 20 euros each. We enjoyed the first night so much we ended up eating at the hotel 8 nights out of the 10 we were there. The quality of the food was consistently good, but when Chef Duarte was on duty, it was notably impressive - his risotto and chocolate fondant being 'to die for'. Chef Duarte is a passionate Chef, he makes the effort to come out of the kitchen to talk to the guests and on one occasion he had forgotten to put the basil on the starter dish and came out to each table to add it - such was his concern for the quality of the taste. A couple of nights later we met Nuno, a very professional waiter who glides round the with the minimum of fuss yet still finds time to talk to the guests. The combination of Chef Duarte and Nuno was a particular delight - they work together so well I doubt you would get better service elsewhere. Without doubt, the experience of these 3 key staff made a significant impression on us. It is fair to say that the quality of service from other waiters does not quite reach their standards, however you are always recognised and feel 'known' and welcomed by all staff.

Reception staff, particularly Suzanne and Veronca we also found to be helpful. Ricardo had warned us to take a little care when taking taxi's, to ensure that they used the meter etc. His advice was spot on, we found the taxi drivers to be a tad unscrupulous - when waiting for buses they'd tell you it'll be an hour (it came 10 minutes later) and it'll cost 10 euros (it cost 1.80 each into town). The old town is a more interesting area to explore.

The location of the hotel gives not only the advantage of stunning scenery, it is also a peaceful, tranquil setting with only the noise of the chimes of the nearby church - they add to the charm. You can walk down into Funchal, so long as your knees can take the strain, within 30 minutes at a slow pace. It's worth the effort however, as you walk through the back streets straight into the town. The downside is you'd have to be exceedingly fit to walk back - the 100 yards incline from the bus stop alone is exhausting.

The spa area is also excellent and we always found we had it to ourselves, the pool etc was never busy, always peaceful and pleasant.

All in all we had a fantastic time, will definitely go back and certainly recommend this hotel to couples in particular.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank fiftys0methings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 31 August 2011

We booked a trip to Madeira at the ultimate last minute but were relieved to find Quinta Mirabela was our first stop. As soon as we arrived we were made to feel at home with a glass of wine and delivery to our room. The staff are impressive with their ability to jump between languages and still make you feel important and appreciated. Once we got into our room, we were delighted with the size of it and the little touches like nicely presented bathrobes and pillows across the spacious bed. All of the rooms seem to have great views down to Funchal and the setting is amazing with loads of quiet reading and sitting places to hide in.
The pool area is lovely once you get used to the squeal of people sliding down the hill on toboggans and no longer feel the need to jump up and spy on them. Although the pool is quite cold, it's a much needed respite from the sun when it's blazing. We also used the jacuzzi which was a nice way to warm up before returning to your room. If you want to use the sauna or turkish bath just call reception 10 minutes beforehand so they can turn it on.
The breakfasts were another delicious treat with fresh coffee and hot milk as well as your choice of eggs - I had a delicious omelette each morning before my fresh fruit and yoghurt. Dinners were also great, I recommend the bread pudding and chocolate fondant for dessert - they were moreish!
The hotel can also organise a rental car at a cheaper price than we found elsewhere on the island. They are very helpful at giving you information to explore the area and the island.
We initially booked for 2 nights but extended our stay another night and after exploring more of the island, we returned for our final couple of nights because we felt so at home here.
Thanks to Ricardo and all of the staff who made our holiday fabulous.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank happilytravelled11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quinta Mirabela

Property: Quinta Mirabela
Address: Caminho do Monte 105-107, Funchal, Madeira 9050-288, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotel in Funchal
#43 Luxury Hotel in Funchal
Price Range (Based on Average Rates): £
Hotel Class:5 star — Quinta Mirabela 5*
Number of rooms: 24
Reservation Options:
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Also Known As:
Quinta Mirabela Funchal
Quinta Mirabela Hotel Funchal
Quinta Mirabela Madeira/Funchal

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