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“A good holiday”

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TUI SENSIMAR Savoy Gardens
Certificate of Excellence
Reviewed 3 October 2010

We stayed here for new year and decided to return. The food did not seem to be as good (my wife has an onion allergy and had very little choice when it came to salads) The 2 reps were magnificent and sorted out our few minor problems and were always prepared to stand and chat and offer their advice. The staff of the hotel were polite and attentive (not always found these days). The entertainment was okay, the duo were good but the resident entertainers were more about enthusiasm than talent. (even if a representative of the company who employed them did try and turn some nights into a football terrace with screaming and whistling...... Which we found embarrassing). Get the food right and we may return.

  • Stayed: September 2010, travelled as a couple
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Thank themariner93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,806 - 1,812 of 1,971 reviews

Reviewed 1 October 2010

Starting with the hotel,we found it very comfortable and welcoming. the room was a very good size with everything we needed. It was well serviced and the cleaning staff first-class. The food in our opinion was excellent we prefer buffet style meals, with plenty to choose from. The entertainment most evenings was also very good, they certainly work very hard and deserve a lot of credit. If you dont like walking go somewhere else!. Things not to miss in Funchal- Take the cable car to Monte, the gardens and the veiws are spectacular. Also walk the Levada Dos Tornos, stop for lunch at the Hortensia Tea House wonderful views. Also try the farmers and flowers market,its fun. We did one trip with Thomsons to the west coast and north terrific scenery and a very good lunch at Porto Moniz the guide was brilliant. After a long walk try the Jacuzzi wonderful. If we had one complaint which is very surprising, it was the weather! cloudy and rain at times And be careful the wine at the hotel is expensive.

  • Stayed: September 2010, travelled as a couple
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1  Thank wizard97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2010

Lovely hotel, would recommend sea view room floor 5,6 or 7 for best views over rooftops of Funchal. Hotel situated 20 minutes walk from centre of Funchal, not bad going down but walk back uphill and last two alleys short in length but quite steep, or use Number 24 bus from outside hotel. Good food, friendly staff, very clean, good entertainment. Would certaily return.

  • Stayed: September 2010, travelled as a couple
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Thank Billy-B-Bad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2010

Room: the size of the bed excelled our expectations. The staff who attended to the room were excellent. They were very friendly and always tried to help us.
Reception: Very welcoming with excellent English spoken by the members of staff who manned the desk.
Restuarant: the meals were excellent, everything was refreshed regularly. There was a very varied menu each evening which always included a meat option, a fish option and also a vegetarian option. Fresh vegetables and salads were always on the menu. Breakfast was not just a continental option but there was bacon, sausage, fried eggs, scrambled eggs, boiled eggs available every morning, and if you wanted an omelette there was a chef on hand to cook one for you on request.
The staff in the restuarant were always very helpful and hard working.
Could not ask for a better holiday

  • Stayed: August 2010, travelled as a couple
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Thank jporter225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2010

Thomson Gold Hotel so no kids running around screaming in the dining room or splashing you in the pool. Also none of their parents who tend to ignore their bad behaviour either. Instead full of fellow incognito teachers and their partners who never talked shop but who were friendly, good fun and and easy to get on with. Two weeks of relaxing bliss with like minded people where you can catch up on your reading in peace!
Hotel rooms have a free safe, and fridge for you to keep your own drinks etc in. You can buy these from `Joes` a nearby minimarket, (reps will tell you the way - 5mns walk) and drink them on your balcony by the pool (also served by snack bar staff), or on the lovely roof garden with jacuzzi. Fantastic views especially at night over Funchal from there. Tea making facilities are in the room but take your own tea bags/buy milk to put in fridge as they charge to supply tea/milk after the first day. They also provide big towels for pool use that you can change as often as you like so you don`t have to take heavy towels with you.
Food is buffet style, plentiful and varied. There are different themed nights serving foods from different places as well as other food.These include Portuguese, Italian, Chinese and English. One night each week is gala night when you are served at your table which is quite nice. There is a menu choice for this. The difficulty was choosing what not to have at each meal! The waiters are polite and helpful. they have promotions on wines some nights but prices at the cheaper end are 12 - 14 E a bottle (not cheap but you are on holiday and you have your fridge to drink from during the day!)
The hotel is spotlessly clean everywhere, pool crystal clear with friendly helpful staff who genuinely seem to want you to have a good holiday. Reps are very efficient - a note answering a query about local visit had been pushed under my door the same afternoon. They are very helpful and knowledgeable but not pushy. The `Welcome meeting` was very informative and professionally delivered with no hard sell and Reps were very approachable.
The entertainment team consisted of 4 talented 20 somethings with amazing voices that worked well in harmony together. Their unfailing enthusiasm and stamina to provide guests with excellent routines and songs ranging from the classics to the west end shows was amazing. They were true professionals. They also organised the daily activities from quizes and competitions to water polo so were on the go for most of the day and evening. They were friendly and happy and like all the staff wanted the gueats to have a good time.
You are not forced to take part in these activities but be aware that Thomson Gold have them at most of their hotels. If they are not for you you can just swim sunbathe or go out somewhere but please don`t moan about them as taking part does enable you to meet other people and socialise. We enjoyed the activities we joined in with as having friendly fellow guests and staff that you can chat casually to and laugh with helps to make the holiday.
The local knowledge lady Anita was charming. She walked us into town via gardens and was very knowledgeable about plants and Madeira. If she couldn`t answer a question she would find out the answer and let you know. She did another walk going the opposite way to a bar where you could buy the delicious local bread and steak sandwich at a very reasonable price 3.60E and also told us about the local drinks Poncha (very nice but strong) and Nikita (a beer based cocktail). She really knew her stuff and loved her job.
Tips while there - walking into town will take about 25-30mns and is downhill. You can walk back or take a bus - 1E each trip, the reps will sell you a bus swipecard. We tended to walk both ways but took trainers as we knew it was hilly. (It is very steep in places).
Use a street map to find your way around town. Do visit the old town beyond the cablecar station that takes you up to Monte and the toboggans. Do go up on the cablecar, explore Monte church and gardens (the municiple ones near the village square with the fountain not the 10E tropical ones) and definitely take a 25E toboggan ride down. DON`T do this if a cruise ship is in as it will be packed and toboggans will log jam. Ask for a fast ride - its quite safe and great fun. Ignore the taxi drivers at the end. You can get a bus or carry on walking downhill into town. Wear trainers as it is about 1:4 gradient.
Do visit the town market as its colourful and interesting but haggle. DON`T pay what they ask as a lot of stall holders will try to charge silly prices especially for the fruit (which they give to you to try first). The little cafe upstairs with local pictures and tablecloths run by a lady sells home made honey cake and poncha very reasonably and is genuine.
You can get on a levada just above the hotel (turn left up steep hill outside gate, go up and you will be on it just after the house with the giant barking dog). This levada goes for about 4 miles but becomes difficult after that going into a rock face and low tunnel with a railed 300ft drop on the left. It is pleasant up to that point and passes through areas of market garden including figs, tomatoes and bananas. You won`t go hungry!
There are barking dogs in nearby houses that start up at various times of day, usually early evening but they aren`t a problem. At night use one key card (you get 2) to keep the air con on all evening while you eat etc and when you go to bed keep the balcony door shut and turn the air con off. It will have cooled down the room by then and you can sleep in silence.
We did trips through the hotel reps as they included a 3 course lunch (the West and the East tours). You can book them cheaper elsewhere but the guide will be saying everything in several languages so you won`t learn as much. On our trips it was just English and the guides were very informative and knowledgeable. Because of fires damaging the mountains above Funchal recently the East trip is no longer going to the top of Pico Arieiero which to us was a highlight (1800metres). Check on this when you go but I am sure you will enjoy it anyway.
Madeira has a lot to offer. The scenery is varied and stunning and the temperature perfect for lazing around or sightseeing. The hotel was well placed for everything we wanted to do. Anyone with complaints must be miserable by nature!!

  • Stayed: August 2010, travelled as a couple
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19  Thank happyjack51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2010

My husband and I spent a week here - we wanted a cheap week away so went hafl board. We were not expecting much having read some of the other reviews but had a fantastic time. The hotel was spotless, the food both at breakfast and in the evening was lovely with plenty of choice. The best part we felt were the staff who were the loveliest people that we had come across whilst on holiday. Nothing is too much trouble and they were very polite. Our cleaner saw that it was our anniversary as we had a couple fo cards in the room and within a couple of hours we had a card under the door from the Thomson reps and a voucher for some free drinks from the hotel.
People have commented on the hills, yes it is VERY hilly! However, surely if you book a holiday you do a bit of research into where you are going! They were not a problem. The walk into Funchal takes about 15-20 minutes and is downhill and you can always get a taxi back if you laden yourself with goodies, which never cost more than 5 Euros.
We liked the fact that it was a bit out of the way, and as for the barking dogs that people commented on, yes, there are a couple, but dogs bark!
The two reps, Clare and Faye, were really nice, better than others that we have come across on Thomson Gold holidays. They don't do the hard sell, and you are left to do as much or as little as you like. We went on the Bonita to look for dolphins which was well worth it and we did the Western tour which I would definitely recommend. The island is stunning and worth spending a day or two exploring.
We are fairly young and quite liked the fact that the hotel seems to attract older couple as it is nice and quiet - probably not for people that want to be out very late, somewhere closer to town is probably better. There is entertainment each night which we didn't tend to go and see, but what we gathered it seemed pretty good.
Final thing - Madeira is a lot cheaper than most of Europe. Even the hotel didn't charge a fortune for drinks etc. I got my hair cut in the hotel salon and it cost 13 Euros - and the lovely girl in there did a better job than Toni and Guy which I usually go to at home!

Stayed: August 2010, travelled as a couple
4  Thank DBCMacclesfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2010

I have just returned from a 2 week stay at the Savoy Gardens with my wife. Our expectations were more than met, it was excellent, we could find fault with nothing. The themed evening meals were excellent, a great choice of well cooked food and the 2 gala dinners were first class. Breakfast was also excellent with, once again, a good choice, cereal, fresh fruit, any type of egg to go with the bacon and beans you wanted, especially the freshly cooked omelletes.

The room was spacious, with a large double bed and a balcony facing the sea. For all you Brits reading this review there is also a kettle in the room, so remember to bring some teabags, one thing that wasn't so good was the tea. A safe is also included in the room, as is a fridge.

The walk up to the hotel is as steep as expected, but once you've walked into Funchal a couple of times you almost get used to it. There is a bus stop right outside the hotel so if you'd prefer not to walk get yourself a Giro card from Joe's, it works like an Oyster card, and get a number 24 bus into town.

Madeira is a wonderful place and the Savoy Gardens makes it a pleasure to be there; well worth its Thomson Gold status.

  • Stayed: August 2010, travelled as a couple
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1  Thank folkjokeopus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TUI SENSIMAR Savoy Gardens

Address: Azinhaga Casa Branca 7, Funchal, Madeira 9004-543, Portugal (Formerly Savoy Gardens)
Region: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 43 Speciality Lodging in Funchal
Price Range: £64 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — TUI SENSIMAR Savoy Gardens 4*
Number of rooms: 119
Official Description (provided by the hotel):
Cradled against an oceanfront hillside and located in a quiet and sunny suburb of Funchal, within approx 2km from the city centre, the renovated Hotel Savoy Gardens (ex-Vila Ramos), renowned for the provision of friendly and personalised service, offers amazing mountain and sea views across lush verdant plantations. The Savoy Gardens is a friendly boutique-style hotel that provides its guests a modern feel and a traditional quality. All 119 completely renovated rooms include 9 suites. All have their own furnished balcony and are equipped with air-conditioning, direct dial telephone, flat screen TV set with interactive TV, FREE internet wireless system, tea and coffee making facilities, safety box and mini-bar, plus a fully equipped bathroom with bathtub, shower and hairdryer.The elegant and new interiors are all designed in soft colours with excellent materials to create a relaxing atmosphere throughout the hotel. The Savoy Gardens Hotel features the Restaurant Laurissilva, serving a daily buffet breakfast and themed Buffet dinners with cooking station. In a reserved cosy area, this restaurant also features a elegant a la carte dinner service. The Cica cocktail bar serving evening cocktails and the Palmeira bar serving snacks, hot and fresh drinks throughout the day as well as a daily suggestion of healthy and delicious light dishes for lunch. One outdoor freshwater heated swimming pool, a panoramic rooftop 360º view terrace with sun-lounges, jacuzzi, shower and self-service bar - the ideal location to spot the daily arrivals and departures of cruise liners in Funchal's harbour. Some of the facilities are also located in the lower-ground floor, such as the Spa with themed and seasonal promotions and special spa packages, the hairdresser, a games and TV room with internet desk and the Night Club Magnolia with nightly live music and entertainment. The Savoy Gardens Hotel is a new concept in Adults Only accommodation. Conceived as a place for rest and fun specially dedicated for those seeking a relaxing although extravagant vacation: unique experiences, amazing entertainment programmes, personalised service and attention to detail and all the commodities and services of a hotel for guests over 16 years of age. ... more   less 
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Also Known As:
Hotel Savoy Gardens
Savoy Gardens Funchal
TUI SENSIMAR Savoy Gardens Madeira/Funchal

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