we had a family trip for the 50 wedding anniversay of my parents. we decided to take the full package to make it easier for all of us (21 person in total). we paid a supplement of 126 euros per person to have everything inclusif. Please DO NOT take this option as it is a lie. if you pay your coffee, you get an expresso. If it is part of your package, they served you chikoree coffee.. same for orange juice. the coffee is not included after lunch, you have to wait 4pm as they set hours where you can have drinks and snack (not conductif when you have children as the purpose of this trip was to make it easy on the adults, not for them to check their watch all the time). the snack resumed at 1 yogurt cake, no choices. everything closed at 11pm.
We were 3 per rooms and they give you ONE key. When you ask the front desk for extra, they yelled at you and maked faces. we had to hide the keys to make sure that everyone can access during the day as we were not always together. Positive note, The restaurant staff was very nice and friendly, the food was good. The front desk and manager of the bar should be retrained as they do not understand the sense of hospitality with their POOR attitude.
the Island is beautiful, walking the levadas was a great experience.
It took months to set all our schedules together to come up with this trip to wow our parents and this hotel ruined it!!!!!!!!
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- Also Known As:
- Dorisol Estrelicia Funchal
- Dorisol Estrelicia Hotel Funchal
- Dorisol Estrelicia Madeira/Funchal