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“lovely views and staff”
Review of Ocean Gardens

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Ocean Gardens
Ranked #31 of 86 Hotels in Funchal
Certificate of Excellence
Brighton, United Kingdom
Level 5 Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“lovely views and staff”
Reviewed 2 October 2013

just returned from ocean gardens ... such a clean hotel with very very good staff ... upgrade always to a superior ocean view room the view is fantastic ... lovely grounds and plenty of quiet spaces ... breakfast a good continental with a partial hot cooked .. lots of variations on bread.... resturant for half board very good staff always going the one step further to help ... yes there is only an either or alternative but even if you want to buy anything is reasonable and well cooked ,,, sometimes too much choice lets a place down and i know some have complained about the lack of choice ...
hotel shuttle bus ideal and worth using book with reception also a well done to carlos in the bar very friendly and makes a wicked cocktail will go back again . lastly thank you to all the resturant staff for a lovely week the reception staff and cleaners just wish other hotel could visit to see how good this one is

Room Tip: updrade to superior ocean view
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  • Stayed September 2013, travelled with friends
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Helpful?
1 Thank julieg119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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382 reviews from our community

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Traveller tips help you choose the right room.   Room tips (83)
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Preston, United Kingdom
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 September 2013

Rooms are adequate, air conditioning not in good working order and very noisy. Breakfast was very repetitive but edible. The views from the garden top and restaurant are amazing and that's it as far as it goes. The amenities are very poor the pool is situated on the 4th floor with no refreshment facilities other that a phone to ring down to reception to order a drink!!!
we had taken a half board package and the food was just awful "Fish fried with sprouts", yes we did get sprouts with our fish........ The restaurant is franchised and the food is really nice when your paying an extravagant amount of money for it, but it appears that the owners of the hotel will not pay any extra for the guests so you get a very cheap option. The restaurant staff are great and thanks to them it made a difference. The owner was at the hotel for a few days whilst we were there and the atmosphere was dreadful all the staff appeared to be in fear of them!!! this made our stay uncomfortable.
The hotel is too far out of the town with no shops, bars ect close by. You would take your life in your own hands if you walked down the hill as they drive stupidly fast, this includes the bus drivers.
I can not personally recommend this hotel and I will not be going back. Like most people you work hard and save hard for a holiday and this hotel did not live up to my expectation.
Take my advise and go to another hotel, Funchal is a lovely city and worth a visit.

Room Tip: Go to another hotel.
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  • Stayed September 2013, travelled with friends
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Helpful?
1 Thank nitta1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hove, United Kingdom
Level 4 Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 19 September 2013

Rooms adequate, Staff superb, breakfast good, views amazing with the right room. That is where it stops. The amenities are poor. No porter to carry cases. A 4th floor pool with no refreshment facility. The worst of all is the restaurant with a stone age chef and a boring menu. The only other way to get an evening meal of good quality is to bus or taxi into Funchal and get a quality meal at half the price. By the way the bar prices are a disgrace. we booked half board and the choice is abysmal, driving you to the main menu that is over priced and generally only meat and fish with salad for 25 euros each without vegetables. Nice staff save the day. The management need to stop taking the piss.

  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank Diggermeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunderland, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 September 2013

Our room was a good size and very comfortable, the bathroom needs an update and it was difficult to get into the shower/bath. A plug so I could have a bath would have been nice. Had a minor problem with ants in the bathroom, but they soon disappeared. The air con fan was too loud to leave on overnight.The buffet breakfast was excellent. The half board menu was a bit restrictive on a couple of occasions but the food in general was very nice. The staff make the hotel, they were all friendly & helpful, especially the waiters. The rooftop pool was fantastic, but, there was no jacuzzi which was disappointing. The hotel minibus was useful & the local buses are easy to use & very cheap.

  • Stayed September 2013, travelled as a couple
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Helpful?
2 Thank Mel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2013

We had never visited Madeira before this trip but we were told that we would have a lovely time - we certainly did! This was due in no small part to the staff and facilities at Ocean Gardens Hotel in Funchal. Perched on the edge of Funchal just 15 minutes from the airport this hotel was just perfect. Everywhere was totally spotless and the staff could not have been friendlier - the restaurant staff were so lovely and we had a lot of fun with them (special thanks to Carlos and Joan for their superb customer service). Admittedly the hotel did not have entertainment in the evenings (although Portuguese TV is interesting!!) but we were there to relax and the surroundings certainly gave us that. Lovely pool and gardens, beautifully appointed rooms and a real laid back atmosphere. We were half board and certainly didn't think it was too 'samey' - with a choice of starters, meat or fish main and choice of desserts we weren't fishing around for something we fancied Admittedly if you did 2 weeks you might find it boring but it was always well cooked and well presented. The courtesy bus was so handy down to the centre and the local bus stopping right outside the hotel was a bonus. Best tips for trips - use the yellow buses for a cost effective tour if the main sites of Funchal and if you want to do Monte go up by local bus as part of the tourist deal which includes a cable car ride from the botanical gardens - and avoid the taxi drivers and the exorbitant toboggan ride!! The typical Madeiran evening was also well worth it. Fabulous hotel in a fabulous country - thank you Ocean Gardens!

Stayed July 2013, travelled as a couple
Helpful?
1 Thank Virginia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Livingston, United Kingdom
Level 4 Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 23 July 2013

Jut back from a week in Funchal staying at the Ocean Gardens - it was just fabulous. The hotel was spotlessly clean, staff very helpful and food excellent. I note others have commented that the half board menu for evening meal is quite restrictive - that was why I went bed and breakfast and the full menu in the restaurant was extensive. It is a 15 minute bus trip from Funchal centre which suited me fine - the hotels down in the town were jam packed together. There is a free minibus from the hotel twice a day as well as public buses that stop right at the hotel that take you into town. It is a tranquil haven - already planning my return trip!

Room Tip: You have a choice of sea view or bay view - sea view rooms are massive and have both bath and shower...
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  • Stayed July 2013, travelled solo
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Helpful?
3 Thank ShirleyMac13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Littlehampton, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 July 2013

Really great hotel and lovely staff. The rooms are really comfortable. Only a bus ride away to Funchal centre.
Very good value and fabulous views.
We were on a b&b basis, but the half board option looked good and most people were impressed. We ate at the hotel restaurant 5 nights and the al la carte was great. It is cheaper to eat in town but not by much. After a days sightseeing it was lovely to come back to the hotel and look at the sunset and have a cocktail or two.

  • Stayed July 2013, travelled as a couple
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Helpful?
4 Thank Gillj351
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ocean Gardens

Property: Ocean Gardens
Address: Rua Conde Carvalhal 321 | Sao Goncalo, Funchal, Madeira 9060-054, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Luxury Hotel in Funchal
#33 Romantic Hotel in Funchal
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ocean Gardens 4*
Number of rooms: 47
Official Description (provided by the hotel):
The Ocean Gardens Hotel with a privileged location on the top of a cliff, offers amazing ocean views and views to the Bay of Funchal. This charming Hotel, offers to its guests comfort and well-being in a welcoming and familiar atmosphere. ... more   less 
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Also Known As:
Ocean Gardens Funchal
Ocean Gardens Hotel Funchal
Ocean Gardens Madeira/Funchal

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