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“Excellent stay in very good hotel” 5 of 5 bubbles
Review of Golden Residence

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Golden Residence
Ranked #24 of 87 Hotels in Funchal
Certificate of Excellence
Hoeven, The Netherlands
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Excellent stay in very good hotel”
5 of 5 bubbles Reviewed 1 January 2014 via mobile

Based on the reviews on Tripadvisor we chose for the Golden Residence to stay for the last week of 2013. And we were not disappointed. The hotel consists of 3 building blocks (A, B en C). A and B are connected and C-building, where the restaurant, spa and swimming pools are located, is across the street. We (4 of us) had our suites in the A-building.
The suites are spacious and offer everything to make your stay comfortable, including kitchen, large bathroom with hot shower, balcony with seaview. The living area can be seperated from the bedroom by a sliding door. The hotel is especially suitable for the disabled.
Breakfast is buffet style and offers you all you can wish for, fresh fruit, cereals of all sorts, rolls and pastry and cooked to order eggs and omelets.
We prebooked the Gala dinner on Christmas Eve, which was buffet style as well. Very stylishly done and an enormous choice of nicely presented dishes. Delicious. Nevertheless, we decided to eat out the other evenings as Funchal has so much to offer culinarywise.
We would certainly return to this hotel when we come back to this beautiful island and therefore can certainly recommend the Golden Residence.

Stayed December 2013, travelled with family
Helpful?
6 Thank Clementine v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arcilia, Manager at Golden Residence, responded to this review, 7 January 2014
Dear Guests,

It was a real pleasure to have you as our guest's at the Golden Residence Hotel. Thank you very much for the excellent review about our hotel, facilities and about our team of professionals.

We are very happy to know that we could bring you comfort while with us. The reason we continue improving our services and facilities is to keep being the first choice in our city, and we’ll keep all of our efforts to surpass our guest’s needs to remain your Hotel of choice in Madeira!

Looking forward to welcome you back, we remain with our kindest regards,

Arcília Martin
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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898 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (179)
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English first
Redhill, United Kingdom
Level Contributor
261 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 bubbles Reviewed 22 December 2013

Many of us will have walked by this establishment over the years and thought it a little severe. We have just experienced a night at Golden Residence and were very impressed. Great accommodation and services at affordable prices. It is thanks to these reviews that we booked an overnight stay. In all probability we will come again and stay longer. Self catering if you pay a little extra.

Room Tip: If you want self-catering ask for details. Equally sea views or you may be up by the road.
See more room tips
  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hancockmp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arcilia, Manager at Golden Residence, responded to this review, 7 January 2014
Dear Guest,

Primarily we would like to thank you for sharing your review.
We are very happy to know that we had the opportunity to leave you such positive experience during your short stay at Golden Residence Hotel.

Sincerely hoping that you will consider our Hotel for your next holiday, we remain wishing you all the very best for the New Year.

Arcília Martin
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shoreham-by-sea, England, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 20 December 2013

The Golden Residence should be renamed the Golden Splendour,what a great hotel and great staff,in a good location ,local buses stop outside the hotel ,great breakfast,and very clean the rooms are spotless .

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Low Cost Holidays

Helpful?
1 Thank Trevor H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arcilia, Manager at Golden Residence, responded to this review, 7 January 2014
Dear Mr Trevor,

"Golden Splendour" very good!

On my behalf and on behalf of our team of professionals, I thank you for your kind words.
It is a great pleasure for us to know that you have experienced good and relaxing moments at Golden Residence Hotel and in Madeira.

Hopefully we will welcome you back in a near future!
In the meantime we remain with best wishes for 2014.

Arcília Martin
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 19 December 2013

We went her to celebrate my 30th birthday.
On arrival the staff were very friendly and our first view of the hotel was positive. We went to our room in C block which had a sea view...what a beautiful view over the cliffs down to the sea, with the mountains in the background. The pool is below C block and in our opinion the best block to be in...the restaurant is in block C too.
The staff knew it was my birthday and we were surprised with a bottle of champagne in our room which was really nice. They were so helpful during our stay there and would always book us taxis to get around.
On our last day we had a couples massage which was very relaxing...would recommend it.
During our Dec stay it was nice and quiet here, no loud children ;)
The weather was also amazing...we should have packed shorts.
We would definitely go back.

Room Tip: C block is good
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  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chris_and_Karolina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arcilia, Manager at Golden Residence, responded to this review, 7 January 2014
Dear Guests,

Thank you for sharing such a nice review with Trip Advisor readers. We are sincerely glad to know that you have enjoyed your stay at the Golden Residence Hotel.

Please be sure that our main gold is to let our guests know how special they are to us, and I’m happy that we had the opportunity to leave such positive and memorable experiences throughout your stay.

Looking forward to have the pleasure of welcoming you back at our Hotel and to the sunny Madeira Island, we remain with kindest regards,

Arcília Martin
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Walton-On-Thames, United Kingdom
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 16 December 2013 via mobile

A very good hotel, in 3 separate blocks, block c is the best if you can get it, nearest to pool, bar and dinning rooms, service was excellent, very helpfull staff. A bit out of Funchal town, but buses stop right outside or a can in for about €10. Go and enjoy.

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hersham027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arcilia, Manager at Golden Residence, responded to this review, 7 January 2014
Dear Guest,

We are sincerely glad to receive your review regarding your recent stay in our Hotel!

Our main gold is to let our guests know how special they are to us, and I’m happy that we had the opportunity to leave you this positive and memorable experience. We look forward to welcoming you back at Golden Residence Hotel soon!

Your's sincerely,
Arcília Martin
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuressaare
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 16 December 2013

The hotel is ideal for holiday and celebrate anniversary.. We loved the location, our room at C housing, the spaa, relaxing indoor and outdoor pool and sauna. Great restaurant and rich breakfast. Service was pleasant. Very pleasant and helpful staff.

Room Tip: C and 0- or 1 floor will be ok!
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  • Stayed December 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Marku07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arcilia, Manager at Golden Residence, responded to this review, 7 January 2014
Dear Guest,

Thank you for sharing your review with Trip Advisor readers. We are glad to know that you have enjoyed your stay at the Golden Residence Hotel.

Looking forward to have the pleasure of welcoming you back at our Hotel and to the sunny Madeira Island, we remain with best regards,

Arcília Martin
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stavanger, Norway
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 December 2013

I had a week's solo stay at the Golden Residence after travelling around the island hiking with friends the week before. It turned out to be a perfect refuge to rest my legs and enjoy the peace with lots of space for myself.

It is located past the blob of huge all-inclusive resorts, in a fairly tranquil side street near the Madeira Forum, one of the larger shopping centres on the island. On one side it borders a small banana farm, on the other a few apartment buildings,. Bust stops are outside both main exits.

The hotel appears modern, spacious, well-kept and well-organized. Staff was always helpful and informative. There are lots of little gems spread across the three blocks, and you'll probably need a few days to stumble across them all. I never got around to checking out the "creative room" on the B block top floor, the hairdresser or the handicraft shop(?). I did enjoy the library in A block floor 6 and the various gardens. The view from the block C garden is amazing.

Even the regular rooms are large compared to most other hotels, but since it was the off-season I booked a suite as it was little extra cost, which in practice turned out to be a good-sized one-bedroom apartment with a small kitchen and living room. The design is practical and pleasant without any extravagant luxuries and was a place I felt very much at home in. I also had a balcony with a fine view across the banana palms and the ocean.

The restaurant buffet is excellent and I ended up eating all my breakfasts and all but one dinners there. For dinner there is a different theme every day, so if you stay there a week you will always get a different selection. At a price per person of 20-25 EUR depending on if you use the 4 for 3 offer or not, it is competitive with a typical restaurant dinner considering that a half-bottle of wine is included.

The swimming pools aren't the largest, and a little shallow on one end, but enough to take a swim in. The outdoor pool holds 21 degrees and the indoor about 30. The sauna and steam bath are available for free after 1700, and the spa seemed to offer a number of massage and physiotherapy treatments. The gym is well equipped for a hotel. 100m down the road from the hotel you reach a built up sea bath which I highly recommend, and there is also a little shopping centre with restaurants and a large department store.

I could write on and on about the good features about the Golden Residence, and in my week I found nothing to complain about. It is a perfect place to stay for solo travelers, couples and friends, and the guests seemed to be a good mix of all ages (unlike the resort hotels). Families with children might find that there is little for the kids to do directly at the hotel.

I will definitely stay here again on a return visit.

Room Tip: Block A is closest to the Forum shopping center with a separate exit to the Estrada Monumental on th...
See more room tips
  • Stayed November 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Ole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arcilia, Manager at Golden Residence, responded to this review, 9 December 2013
Dear guest,

First and foremost we would like to inform you how much we have appreciated your review regarding your stay in our Hotel.

Please be sure that our main gold is to let our guests know how special they are to us, and I’m happy that we had the opportunity to leave positive and memorable experiences throughout your stay.

We look forward to welcome you back at Golden Residence Hotel and remain with best regards,

Arcília Martin
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Golden Residence

Property: Golden Residence
Address: Rua Cabrestante 25, Funchal, Madeira 9000-105, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Spa Hotel in Funchal
#24 Luxury Hotel in Funchal
#24 Romantic Hotel in Funchal
#29 Family Hotel in Funchal
Price Range (Based on Average Rates): £
Hotel Class:4 star — Golden Residence 4*
Number of rooms: 172
Official Description (provided by the hotel):
The Golden Residence welcomes you to a enchanting 4-star hotel in an excellent location on the south coast of Madeira. Overlooking the sea and some imposing cliffs, the opportunities for fantastic sunsets are offered every day during your holidays. Once inside, the hotel is built with many open spaces to make the most of the natural light and a modern and luxurious design with comfortable and functional public areas to rest, relax, read or socialize with your fellow guests. The atmosphere is complete with the panoramic sea views and some of the banana plantations still existing in Funchal. More than a hotel, at the Golden Residence you will find the perfect solution for a holiday where well-being and relaxation will take on a new meaning for you. The excellent service and careful attention for small detail is what makes the difference. ... and we encourage you to discover its many charms. ... more   less 
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Also Known As:
Golden Residence Apartment Funchal
Hotel Golden Residence Apartment
Golden Residence Madeira/Funchal

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