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“An understated Gem”

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Hotel Quinta Do Serrado
Certificate of Excellence
Reviewed 29 August 2012

This hotel and its staff exceded our expectations. It is a hidden gem in the holiday world and deserves to be recognised. From the day we arrived until we left the place was spotless, the staff always helpful, the food of a superior standard and the peace and quiet exceptional. We did nothing for days and had a wonderful time doing it. Look out for Micaela, she is a real asset to the hotel. Just the right amount of humour mixed with a huge amount of knowledge and the ability to answer any question you have or find out the answer if she doesn't know.
Go there, you won't regret it, sit on the balcoy with a Pina Colada and watch the sunset.
Sue & Dave

Room Tip: There are only two levels but go higher for better views.
  • Stayed: August 2012, travelled as a couple
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3  Thank Susan I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (209)
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159 - 165 of 209 reviews

Reviewed 24 August 2012

We have just returned from a 2 week holiday here and it was one of the most relaxing holidays we have ever had. The hotel was perfect for us! During the day we both relaxed around the small peaceful pool with sunbeds and parasols and ordered lunch at the lovely restaurant (which served either a full menu or a snack menu). The hotel staff were fantastic and there was a courtesy bus which takes you down to the beach each day. We did hire a car during the second week and went to most amazing parts of the beach….the ocean was crystal clear and warm and the sand was so white! Even though the food at Quinta Do Serrado was good, we were not half board and really enjoyed using local restaurants courtesy bus services; I would recommend Panorama, Casa De Ava and Torres (which is a 15 min walk away). We booked the spa every day, it was very nice! Our room was spacious and cleaned every day and the breakfast had enough choice to satisfy us for the 2 weeks. I would recommend this hotel if you want a relaxing holiday away from the hustle and bustle!

  • Stayed: August 2012, travelled as a couple
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9  Thank Trinibelini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2012

This hotel is built into the mountains in the old traditional style.

From the hotel you can climb up to Pico Castello . Well worth the climb - the views are great.
There are also many other tracks and trails you can take.

The hotel owner Manuel and his family and staff can't do enough for you. One evening Manuel took us on an evening tour to see Porto Santo by night.
He also hosts the Sardine farewell lunch - well worth attending.

Rooms are spacious and spotless thanks to housekeepers Maria and Rita.
Michaela the receptionst was always on hand to help. Book the spa it is wonderful and you get
sole use of it.
All the restaurant staff are great, special mention for Natecia ( Poncha Girl ) who looked after us so well. We ate in the restaurant most nights good food and wine.
Thurdays was a tropical evening with entertainment from an accordion player.

Very chilled out relaxing holiday.
Would definitely go back to Porto Santo and the Quinta Do serrado.

  • Stayed: July 2012, travelled as a couple
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9  Thank FaffAndLol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2012

If it's peace and quiet and complete relaxation you're looking for then look no further than this resort and the hotel Quinta Do Serrado.

Porto Santo is like the land that time forgot, it is so unspoilt and almost untouched by tourism.

The inimitable Manuel and his staff made our holiday extra special and I must say his team are a credit to him - special mention here for Natecia, for whom nothing was too much trouble. She is an excellent waitress with a good command of English and always eager to learn more.

I can only echo the comments of other reviewers when I say that the hotel facilities are first class. We dined in the restaurant almost every evening of our 14 night stay and the standard of cuisine was excellent. Full marks to the chef!!

We would not hesitate in returning and will definitely be recommending the Hotel Quinta do Serrado to our family and friends.

  • Stayed: July 2012, travelled as a couple
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8  Thank CleveleysWendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2012

One of the most relaxing holidays we have ever had! The Hotel has excellent facilities, including the Spa which we used every day for 1 or sometimes 2 hours. After walking the tracks in the morning, it was bliss to relax in the sauna, or steam room, and chill in the jacuzzi while looking out over stunning views. It also has a small exercise room, tropical shower, music station (take your own mp3 jack, memory stick, or CD's) toilets & showers, & balcony, So a private place to chill.
Free internet access, a well stocked book swap library, cable tv in rooms & sky tv in the bar give you plenty to do.
The breakfast is a great mix of hot, cold, fruit, cerial, cake, and more. If its not there, just ask. The one eveing meal we had there was good too, although, trying a different restaurant each night, we did find better.
It is around a one hour walk into town/beach, all downhill, and 7euros back in a taxi. The hotel does offer a curtesy bus service at certain times. We decided to hire a car as it was only 23 euros a day, and gave us freedom to come and go as we pleased, as well as finding lots of little 'tucked away' coves, bays, and restaurants. You can easily drive every road on the island in half a day, but we (carefully) followed any track we found just to see where it went, and found some lovely spots to stop, get out the cool bag and chill for a while!
This is deffinately a relaxing island holiday, so if you're after bars, clubs and fast food, it wont be for you. The busiest restaurant we ate at had around 10 other diners at the most.
The only fault (not complaint) I could find with the hotel is having no fridge in the room. As we had the car, a cool bag, and bag of ice from the shop was good enough for us to have chilled water, snacks, and beer all day.

  • Stayed: July 2012, travelled as a couple
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8  Thank Slidy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2012

A beautiful, peaceful, and clean family run hotel with lovely friendly staff, they make you feel very welcome and will help with everything and anything - just ask! Every member of the team are total stars!!!

We had an excellent holiday, spending many hours walking, taking photo's of the great views, swimming (in the sea) and relaxing on the clean unspoilt beach.

Ensure you attend the farewell lunch on your last day - most enjoyable!!! Mind you we did have a great group of holiday mates - Cheers guys!!!

  • Stayed: June 2012, travelled as a couple
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5  Thank Julia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2012

Having sampled the delights of the five star, all inclusive Pestana Hotel and falling in love with Porto Santo last year, we decided to go back to the Island and stay in the Quinta Do Serrado for 2 weeks in order to sample the real flavour of the Island and get out and about to put some of our holiday spending money into the local economy.

Porto Santo is one of the last places in Europe left to be discovered by mainstream holidaymakers and despite fairly strict building controls on the Island, now is most certainly the time to visit as development is taking place around the golf course and there is a skeleton of a hotel on the coast waiting to be finished when the economy improves. A place of contrast with arguably one of the best and longest sandy beaches in the World and tall volcano’s which provide wonderful walking opportunities with rewarding views at the top.

We’ve travelled extensively around the World and in our opinion the QDS was one of the cleanest and best run establishments we have ever had the pleasure of staying in. High spots included attentive and friendly staff, well appointed rooms with balcony, internet room (free) and well stocked library with British books, exceptional spa facilities, excellent restaurant and bar with terrace and a great place for watching sunset to name a few. However, what we really liked was the total peace and solitude of the place. No traffic noise, no light pollution (star gazers paradise), no hawkers or hassle, just a laid back, recharge your batteries kind of place. A special mention has to be given to Mr Santos (aka Mein Host) who deserves credit for the way this wonderful place is run. He is a delightful man who entertains and looks after his customers... when you leave you’ll feel like part of his family.

We will most certainly be back

Room Tip: The rooms overlooking the swimming pool are the best sited
  • Stayed: June 2012, travelled as a couple
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8  Thank Cardiff_Jet_Setter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Quinta Do Serrado

Address: Sitio do Pedregal, Porto Santo Island 9400-010, Portugal
Region: Portugal > Madeira Islands > Porto Santo Island
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #5 of 10 Hotels in Porto Santo Island
Price Range: £53 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Quinta Do Serrado 4*
Number of rooms: 22
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