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“Wonderfully relaxing” 5 of 5 bubbles
Review of Hotel Porto Santo & SPA

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Hotel Porto Santo & SPA
Zurich, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderfully relaxing”
5 of 5 bubbles Reviewed 15 May 2011

I've stayed already serveral times in this hotel and it's perfect for relaxing. Architecture of hotel is nice, the rooms are not four stars but surroundings are wonderful, it is practically on the beach. Very nice to sit in the beach bar. Very quit, you can sleep wonderful with only the birds and sounds of the sea. Nice helpful staff. Menu card in restaurant is the same since years. Food in beach bar is better. Absolutely wonderful beach with very few people except in summer. The island is a real paradise. For me, this is the perfect hotel if you want to relax.

  • Stayed March 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank globina13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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178 reviews from our community

Traveller rating
    45
    61
    34
    25
    13
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Exeter, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 18 March 2011

Very quiet, only 4 rooms occupied ! plenty of staff but still unable to produce either a reasonable level of service, cleanliness or food. On arrival no welcome, guidance or assistance - just a general indication of where we could find our room.
Room adequate but tired - needed a good clean & updating. balcony overhung with trees so room dark with no outlook.
Lovely Spa & good pool.

  • Stayed March 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank holiday186254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Funchal, Portugal
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 22 February 2011

I’ve stayed on several occasions in this hotel, (I've tried others) and I think it’s the perfect place to stay if you're looking for relax & SPA, especially if you’re alone or as a couple. I would say that Porto Santo is a relax destination, except in August when can by quite crowded, and this hotel is probably the best if you’re looking for a quiet place. Don’t expect luxury. The place is comfortable & cozy, not a recent building, but in “good shape” and with a very good looking architecture…only has an urgent need to change the old TVs.
Good value for money
Very good food quality
Nice for a honeymoon
Perfect for your health (try the wonderful treatments in the amazing SPA)
Need to say that this hotel is over the (probably) best beach in Europe. But don’t go only because of the sun as the weather can be a bit “capricious”, though with always nice temperature.
If you don’t want to see many people around, May – June & October– November, in my opinion are 2 nice periods to try Porto Santo.

  • Stayed October 2010, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Ricardo-M-F-Santos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 8 December 2010

Stayed with my wife for 8 days in November 2010. Great location with direct access to the beach. Excellent spa which would be in keeping if annexed to a London 5* Hotel. Well maintained pleasant grounds. The hotel has been completely refurbished and is simple and elegant. Staff, friendly and helpful. The beach bar at lunch was very pleasant indeed with good simple food and drinks. Easy (15 minute) walk into town ether along the beach or road. Downsides? The standard rooms have been refurbished but whilst everything worked (clean, plenty of hot water and air con) are rather basic and small. The new suites adjacent to the spa are very nice but much, much more expensive. The restaurant in the evening would be better with more simple dishes and offered rather less formal dining as the evening menu and food is not up to scratch. Overall, both the hotel and Porto Santo Island exceeded expectations and we would defiantly go back to this hotel.

  • Stayed November 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank William-Delaney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bury St Edmunds
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 30 November 2010

This hotel has big potential with its fantastic location right on the white beach and a most beautiful spa and gardens. The staff were really friendly, and although I went out of season they made sure all facilities were available.
The bedrooms are a massive dissapointment compared to the hotel. They are dated with dark wood and old fixtures and fittings - think Majorca 1968. The hotel promotes itself well with the infinity pool and spa but I honestly think that the type of guest who would be attracted by these facilities would probably walk out when seeing the rooms. Its not that they are not functional its just they will not be what you expect. Bedrooms should have been gutted and refurbished before spending the vast amount of money that was spent on that spa. Lets hope they spend money on the rooms now and then they will have a superb property.

  • Stayed November 2010, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mangomark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cascais, Portugal
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed 16 August 2010

Let me point out from the beginning that my review is only for the Hotel and not for the Porto Santo destination. I went to this hotel in the first week of August. I knew this hotel since i was there 10 years ago, and back then i thought it was ok.
Good Things

The best thing for me about this hotel is it´s location, not near the center but near enough to walk to without needing car, the quitness of the surroundings and beeing very close to the beach.
The bad things were several ones
For two days in a row i saw a cockroach walking buy as i was taking breakfast, one day i had to kill one and complained to the manager, i think this is not admissable for a 4 star hotel.
The breakfast buffet is also narrow in variety, the rooms are very old and need improvements. If you stay on the rooms that are not towards the front of the hotel, you will listen all day long, guys passing with supermarket carts loaded of beach towels wich is very nice mainly when you want your 2 year daughter to take a nap.
The pool was improved from last time, however it got even more dangerous from what it was, it is very beatifull however they left pointed marble edges, if someone bangs their head there....
There is no physicall separation between the children pool and the adults poll, and the steps from one to the other are very tall.
The bar near the beach has a perfect location however meals have not the quality for the price they charge and the service is very slow.
Main aspect is that this is a 4 star hotel on the expensive side, and does not provide you the quality for what you pay. My advise is if you want a 4 star hotel book it somewhere else.

  • Stayed August 2010, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank rteixeira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Porto Santo Island hotels

Funchal
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 24 July 2010

We went for a week to have restful holidays in Porto Santo. And the hotel was indeed a very good choice. It’s very good for family holidays, there’s plenty of space for the children to play, the stuff was very kind and pleasant and the SPA is marvelous. We had a very good time, calm, peaceful, the necessary ingredients to have nice holidays after a stressful time work. We certainly will return as soon as possible.

  • Stayed July 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank MBarbosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Porto Santo & SPA

Property: Hotel Porto Santo & SPA
Address: | Campo de Baixo, Porto Santo Island 9400-015, Portugal
Region: Portugal > Madeira Islands > Porto Santo Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #8 of 10 Hotels in Porto Santo Island
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Porto Santo & SPA 4*
Number of rooms: 97
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