From the moment we arrived, we were welcomed - the door man parked our rental car for us and the lady at the reception welcomed us warmly and let us check in VERY early - we appreciated all aspects of the this service, greatly!
The room is somewhat small but serves its purpose - very clean and comfortable.
We were offered a welcome drink and also ate at the restaurant twice - HIGHLY RECOMMENDED.
This is probably the best place to stay in Porto! we will be back!
the location is also wonderful - very central and in walking distance from the major sites!