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“Terrible bathrooms”
Review of Hotel Teatro Porto

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Hotel Teatro Porto
Ranked #20 of 108 Hotels in Porto
Certificate of Excellence
Recife, Brasil
Level 4 Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Terrible bathrooms”
Reviewed 5 June 2014

Very well located, friendly and helpfull staff but this is not enough to make us forget that we want privacy when we need to use the bathroom. The bathroom has no door, some have a courtin, but I didn`t was so lucky. My room has only clear glasses doors separeting the shower and the toillete. You have to shower and use toillette exposed to anyone inside your room. We ordered a room service but coudn`t open the room door until get dressed after finishing shower.
The designer Nini Andrade Silva tryed to make us feel like inside a Theatre, behind the courtins, but she forgot that all theatre needs to have "camarins" to the actors get ready to perform, so, she transported the misterious darkness from behind the courtins to the rooms. If this backstage misterious sensation works well for the Reception desk, bars and corridors of the hotel, it is not confortable or usefull to the guest rooms. It is so dark that is impossible to any women make up herself there, unless she can open the courtins to use the daylight by the window. At night, forget about it.
I stayed there in May,31,2014 together with a group of 80 braziliens friends and everybody made the same complains about the exposure of the bath rooms and the darkness of the rooms.
When we complained to the hotel staff, they said that they are not allowed to do any change to make our stay more comfortable, due to a contract they have with the Designer that made the decoration of the hotel.
The signature designer Nini Andrade Silva probably have never sleeped there, in a standard guest room, or she would know exactly what we complained about.

  • Stayed May 2014, travelled with friends
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Helpful?
2 Thank SimoneML
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Cambridge, United Kingdom
Level 5 Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 4 June 2014

My fiance and I stayed here for a long weekend away in April. Initially we were impressed by the beautiful decor and the service when we arrived (along with a complimentary glass of port).

The room was a really good size and we were suitably happy with our choice of hotel. We went out for the evening and then decided to get an early night. We were awoken by people shouting in the hotel, followed by a phone call to our room. There was some sort of altercation with other hotel guests and security in the hotel arrived. We were then disturbed a little later by the same people, who were finally removed from the hotel. The hotel did compensate us for the disturbance, but we do think it should have been handled a little better.

The breakfast wasn't a great experience either; the staff were quite rude and tried to ignore you as long as they could when you were waiting for a coffee. This was a theme throughout the hotel- you had to wait a long time to get anything. We sat at the bar in the afternoon and were ignored for a good 15 minutes before service.

I think this hotel is a really good price and has the potential to be wonderful- it just needs someone to polish the old diamond. The staff need to learn more customer service etiquette too!

  • Stayed April 2014, travelled as a couple
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Helpful?
1 Thank sophevans311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 June 2014

Having read several reviews prior to booking we were very excited about staying in the Teatro hotel. Lot of times you stay in a hotel and come away not really feeling the personality of the property. Teatro is not one of these places, the staff were so funny, friendly and accomadating. People give a place personality and the staff at the Teatro are just lovely and make you feel like you are their friend. We loved the decor, the attention to detail in the rooms to the corridors to the lift. You feel like you are backstage in this grand theatre and you are the VIP. The Teatro is in a great location in Porto and everything is within walking distance we would recommend and stay here again. Thank you Teatro you gave us a warm feeling and Porto did not disappoint.

Room Tip: We had a room facing the street and did not hear any noise and we were beside a lift but it didn'...
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  • Stayed June 2014, travelled as a couple
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Helpful?
1 Thank Edel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast N.Ireland
Level 4 Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 June 2014

This hotel has great friendly and professional staff.They have excellent English and love a joke.
The 44 euro tasting menu (with different wines for each course for an extra 19 euros) was one of the best meals we have ever had.....full of ambition imagination and taste.
The hotel's location is smashing,but the theatrical theme fails in function and execution.Since when are we comfortable in the dark? Do you like glass-walled loos and can anyone read the teas menu or find the key swipe?
Great visit to Porto,good stay,but too crepuscular

Room Tip: Standard room is fine,if toiletting can be a little explicit
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  • Stayed May 2014, travelled as a couple
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Helpful?
Thank AlanRosie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 May 2014

Very good hospitality, location, and unique decor down to the smallest detail. Only two concerns - the shower/bath and the restaurante. We often laugh at the strange design of bathtubs and showers when traveling; this one beats all others. Magnifico tub set in a broad, wide frame. Lovely, but ... water pools by the gallon around the edges, and then cascades onto the floor. The tub casing is sooo broad that, with no anti-skid nothin', it was the single most difficult tub to exit without slipping we have ever navigated, ever. As to the Restaurante Palco, food tasted very nice. However, it is a BYOM&T dining room (which is to say Microscope & Tweezers). You will not find smaller portions (served on massive, tres chic, meter-diameter plates to press the point) anywhere. Eat elsewhere before and after, and come to Restaurante Palco for the ambiance, but not with an appetite.

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
1 Thank World_Curious_III
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
95 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 31 May 2014 via mobile

Lots of people write about it being dark but it wasn't a problem for us. Our suite was a good size with a lovely roof terrace. Our 7 year old loved it. Staff were very friendly. It's worth treating yourself to a night here in a very central location.

Stayed May 2014
Helpful?
Thank Neiljw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
guernsey
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 May 2014

We were staying in a gallery room for three nights. We found the staff friendly and helpful. And a lovely bottle of champagne was waiting for us in our room ..... Which was a nice touch. The breakfast was good .... However on both mornings the coffee was Luke warm. We ate at the hotel Restaurant ... The seven course tasting menu, which was delicious .

We found the whole hotel dark and dingy. The curtains that were hung every where made the place feel more like a coffin than a theatre. The rooms were dark also, in fact my wife had to perch next to the window in an effort to put on her makeup. And she wasn't at all impressed! We found our gallery room small and there was only one plastic chair in the room. We were so disappointed with the room that we would joke with each other...."Guess it's time to return to the coffin"

Room Tip: Don't go for a gallery room
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  • Stayed May 2014, travelled as a couple
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Helpful?
Thank gunterbotzenhardt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Teatro Porto

Property: Hotel Teatro Porto
Address: Rua Sa da Bandeira, Porto 4000-427, Portugal
Region: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #20 of 108 Hotels in Porto
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Teatro Porto 4*
Number of rooms: 74
Official Description (provided by the hotel):
The Hotel Teatro arose from the spot where the Baquet Theatre was inaugurated in 1859. A hundred and fifty-one years later, the unique, refined and bohemian environment of the Theatre has been revived here in a hotel. The Reception represents a box office, where each guest receives a ticket to access their room. The Restaurant and Bar have become the new Palco and Plateia, offering creations for a discerning palate. The inner courtyard is a versatile garden or a quiet and secluded haven from the tumult of the city. The 74 comfortable rooms and suites are colored in gold and bronze, and the gym on the top floor transforms the Hotel into a true arena for action and relaxation. ... more   less 
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