Stayed for 1 night in January 2013. Unfortunately the service at reception was very poor. This was acerbated when we walked into the room. We had asked for a non smoking room and the room smelled of smoke and the air conditioner did not work. Eventually after a long wait and trips to reception we were moved to a new room. Again the air conditioner did not work. It took 2 hours to get a response from the receptionist and the air conditioner working. Staff training seemed to be a problem here.
the room was ok but very small.
On the flip side the restaurant in the basement was excellent with very good service
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