The real standout for this hotel is its superb location. It is right smack in the Ribeira area and a short walk to the Sao Bento train station. Anything you need is within a short walk and even though quite steep, the paths are fairly short.
We took a junior suite after reading the reviews on Tripadvisor and whilst we really couldn't complain about the amount of space, cleanliness and amenities provided, we found the long narrow configuration of the room rather strange.
The room with the double bed was just barely big enough for it. It was linked by a short narrow corridor to the living room where the sofa was about 3 ft from the TV screen. There were fairly deep recesses for windows which is where we ended up putting our luggage, but I doubt they were designed for that purpose.
Service was good and staff were very helpful. However, there was only 1 small lift servicing all floors so waiting for a lift can take quite awhile (longest I took was 10 minutes).
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