We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel but a bit lacking in soul or personality”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Carris Porto Ribeira
Ranked #36 of 106 Hotels in Porto
Certificate of Excellence
Brentwood, United Kingdom
2 reviews
“Nice hotel but a bit lacking in soul or personality”
Reviewed 9 August 2014 via mobile

Good central location, not the hotel's fault there were extensive roadworks going on outside, parking nearbye, taxis right opposite, bus tour stop nearbye too. All good, check in - dreadful, unprofessional, poor. Had to ask everything, even to be shown to the room, which was just as well as it was in to one lift, round a corner , up some stairs into another lift and at the end of a long corridor. Room good, spacious, comfortable, loads of storage space, good bathroom and super shower,BUT, drilling going on in adjoining property right outside our window. When we finally found our way back to the reception we had a change of shift and the senior guy on there was most helpful and offered us another room, which was somewhat smaller so we stuck with what we had as he assured us the drilling would stop after 7pm - he was correct and all was well, very comfortable bed and loads of space, but such a hike to get out of there. Wifi issue didn't,t bother us too much, we probably bothered the guy on reception more with our calls for the new passwords. Breakfast was terrific, and to our surprise we found our way to the restaurant with ease. Above mentioned senior guy on reception very helpful, told us where and where not to go in Porto and recommended us a superb restaurant a little out of town which really did make our stay in Porto so memorable. all in all would recommend this hotel, due to its central location.


Stayed July 2014
Helpful?
Thank Gerry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carris H, Guest Relations Manager at Carris Porto Ribeira, responded to this review, 26 August 2014
Thank you very much for giving us your opinion. We are sorry about the little inconvenients. We are glad to hear that you have enjoyed your stay at our hotel.

We want to give the best services to our clients and your opinion is really important for us. We will consider your comments to continue improving every day.

Thank you again for your stay, and we hope that we will see you again in a near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

840 reviews from our community

Traveller rating
    311
    363
    108
    39
    19
See reviews for
121
450
30
71
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Montpellier, France
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 9 August 2014

When we reserved we had asked for a room with a large bed but upon arrival they tried to give us a room with a twin bed. Only after insisting we finally got what we wanted. The room was nice, quite, and clean. The breakfast was good and had a nice selection of food. Parking is rather expensive (24Euros/day). Quite a few restaurants in the surrounding, but some of them are tourist traps. (Ask at the reception which ones to avoid.)

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank roswell_co
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new jersey
Level Contributor
99 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 24 July 2014

It was a wonderful location. The hotel is across from taxi stand and right up the street from the hop on hop off bus. We had a great time around the corner were great tapas restaurants. The restaurant in the hotel was also very good. There was a small but efficient work out room. The hotel was great and when it came time to leave we just had to walk out the door and get in a taxi. I loved being by the river it was just great

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank oangelw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California City, California
Level Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 17 July 2014

We are a mature couple from the US and first time visitors to Portugal. We enjoyed our stay here. The hotel is modern and unusual in it's style being that they combined a few of these old buildings to create one hotel. In the design they left a lot of the original stonework, which makes it charming. I agree with the other reviews regarding reception, friendly but not overly helpful. And yes it was a minor inconvenience messing with the internet. We were there five nights during the St. Joao celebration, and yes dancing in the streets right outside the door. We came in at 4am and our room was quiet and sound proof. The first three nights we had a room which
did not have much of a view, but was still very nice. After the celebration we moved to a room with two balconies, one over looking the Douro river. It was 20 euro more a night and worth it.
The air conditioner worked well. Breakfast offered at 10 euro a person, but you must agree to the entire stay otherwise it is 12euro. We tried it the first day, but there are cheaper choices around the corner. It was an easy 1/2 block walk to river and around the city, and there were always taxi's outside the door. There is an ATM machine also just outside the door. We would recommend this hotel and we would stay again.

Room Tip: Request a river view room if you can, wasn't much more $$.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank TerLem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mijdrecht, The Netherlands
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 10 July 2014

Special hotel in the city centre of Porto. Decor modern and sleek, with a warm atmosphere. The rooms are located in a maze of multiple linked old restored buildings. Spacious beautiful rooms. Bar in the hotel. Restaurants within walking distance. A must!

  • Stayed June 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank MirjamdV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 3 July 2014 via mobile

Reception team helpful, well spoken and friendly.

Nice modern hotel with intriguing design.

We had superb view of the river with balcony.

Comfy bed / pillows. Very clean rooms.

Bar area nicely tucked away for a sip of Porto, they have a big selection.

Mini bar selection could be improved.

Great location, just around the corner from the main river Duoro.

We will be back. Thank you to Marcelino at reception especially.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank mandb007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
79 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 26 June 2014 via mobile

Stayed here for my husband's birthday, to introduce our friends to one of our favourite cities and for the S. Joao celebrations.
Location good but the windows' sound proofing qualities are so poor that sleep is difficult especially with an Irish pub across the road....and that was before the night of S. Joao! Lifts took forever and the wifi access - what a pain! New code every 24 hours, which had to be re-entered often within that time. With the air traffic control strike, we needed information but struggled to get it.
Staff are polite but don't expect gushing. Their communication between each other could be better eg when we were trying to book transport to the airport.
The room was small...or perhaps the bed was too big for it. Nice for us to have complimentary port and biscuits - not in our friends' room though. The TV was not on a bracket so couldn't be angled into the room. Pillows were not comfy and the bed duvet/covering were on upside down. Odd. I don't see the necessity for a window into the bathroom especially when the blind doesn't reach the bottom of it. Three coat hangers for two people was a pain.
Both the bathroom and room had Silverfish - damp issues? The hair drier was awkward to use - almost standing in the toilet - and my friend's only worked for 10 second bursts. Wobbly toilet seat and difficulties setting off shower were annoying. Good to have a magnifying mirror, but better to have a heated main mirror and/or an working extractor so the room didn't steam up. Air con worked well.
It's not a cheap place so you expect better attention to detail. I wouldn't go back. I will always return to Porto itself however!

Stayed June 2014, travelled as a couple
Helpful?
Thank JMcFish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Porto hotels
0.0 mi away
The House Ribeira Porto Hotel
0.1 mi away
Porto A.S. 1829 Hotel
Porto A.S. 1829 Hotel
#8 of 106 in Porto
522 reviews
0.4 mi away
Eurostars Porto Douro
Eurostars Porto Douro
#24 of 106 in Porto
200 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Pestana Vintage Porto
0.1 mi away
Porto River Aparthotel
Porto River Aparthotel
#2 of 106 in Porto
295 reviews
0.1 mi away
Hotel da Bolsa
Hotel da Bolsa
#26 of 106 in Porto
602 reviews
Show Prices
Show Prices
Show Prices

Been to Carris Porto Ribeira? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Carris Porto Ribeira

Property: Carris Porto Ribeira
Address: Rua Infante Dom Henrique 1, Porto 4050-297, Portugal
Region: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #36 of 106 Hotels in Porto
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Carris Porto Ribeira 4*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ebookers, TravelUp, Odigeo, Priceline, LoveHolidays, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., getaroom.com, Hotel.de, HotelQuickly, Evoline ltd and Cancelon so you can book your Carris Porto Ribeira reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing