From the moment we walked in at midnight, to the moment we left 4 days later we've never felt so valued as a customer. The staff went above and beyond what I had expected.
Let me first mention the room (212). What a stunning view with the best view of the square at the front. The room was large with two balconies which you can step onto (not wide enough to sit on though). The view was brilliant, we loved opening up the curtains in the morning and standing there, looking out over the square. The bathroom was huge, lovely big bath tub with a shower and a toilet cubicle. the floor was marble as you enter the room, then changes to carpet. The bed was one of the best we've ever slept on, so comfy and the pillows felt like they were made of clouds!
The breakfast was very good, we like late breakfasts and they run until 10.30am. A very large selection of food and lovely coffee. The service was excellent.
The concierge desk was exceptional - they helped make our stay perfect. Rogerio was a fantastic help, he booked us a restaurant , a port tour (Graham's), all of his recommendations were spot on. The reception staff were great, nothing was too much trouble for them.
It was my girlfriends 40th birthday while we were there and the staff went out of their way to make it a special birthday (Rogerio organised a birthday cake!).
Porto itself is a great city - lovely food, drink, scenery and the inhabitants are very friendly. We loved it and hope to go back. When we do go back we'll stay here again.
- Official Description (provided by the hotel):
- HISTORICAL PALACE AT THE HEART OF THE CITY CENTRE. Located in the heart of the Historical Centre, classified as World Heritage by UNESCO, the InterContinental Porto - Palacio das Cardosas is the result of a careful renovation of a palace dated from the end of the 18th century. The Hotel is located in Oporto’s main city square, the Praça da Liberdade, within walking distance from all the major cultural highlights, trendy shops, bars and restaurants. The hotel comprises 105 spacious rooms and suites, the Astoria Restaurant, Cardosas Bar, meeting and banqueting rooms, as well as a Wellness Centre. ... more less
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- Also Known As:
- Intercontinental Porto Palacio Das Cardosas Hotel Porto