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InterContinental Porto - Palacio das Cardosas
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Reviews (2,168)
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1,761
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All reviewsconcierge staffduplex suiteastoria restaurantbeautiful hotelthe main squarethe rivertrain stationperfect locationfive star hotelthe heart of the citybeautiful roombreakfast buffetold palacedouro valleyloved this hotelhigh ceilingslong weekend
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1,078 - 1,083 of 2,168 reviews
Reviewed 7 May 2013

I had a great stay with my partner at this Hotel. It is beautifully decorated, the staff are very attentive and polite, and overall service is excellent. I was in a duplex suite on the 4th floor which was lovely and spacious but there was no view of the main square which was a shame. It may be better to ask for room on 3rd floor. Breakfast was of a high quality and the public areas are lovely. A couple of areas for improvement include the lack of decent spa facilities - there is no sauna, jacuzzi, pool and also no club lounge.

Room Tip: Ask for a room with view of the main square
  • Stayed: May 2013, travelled as a couple
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1  Thank J-P_Surrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2013

This hotel was very well run and the employees were eager to be helpful. Unlike some hotels, their arranged for airport pick up and car/driver Douro valley day trip was fairly priced. My only complaint was an ordinary dinner in their dinning room.

  • Stayed: April 2013, travelled as a couple
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1  Thank butravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2013

Rooms are nice. Cleaning service one day done only after 1600hrs. Concierge very attentive. Breakfast nothing to write home about. Location good. Cost/value relationship not too exciting. We had high expectations for a five-star hotel, unfortunately those were not fully met.

Room Tip: Try getting a room that goes away from the main square, crowds and traffic are noticeable
  • Stayed: May 2013, travelled as a couple
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3  Thank 665PeterB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at InterContinental Porto - Palacio das Cardosas, responded to this reviewResponded 22 May 2013

Dear 665PeterB,

Thanks for taking the time to contribute your feedback, we are always eager to find out our guests' opinion. I am pleased you like our hotel rooms. We are sorry for the inconvenience brought about by the housekeeping service and breakfast selections. I ensure you this feedback will be passed on to the relevant department for improvements.

I hope that you take the time to stop in for a visit soon to see how we have taken every comment very seriously in order to make your future stays with us as pleasant as possible.

Sincerely,

Zelyn N
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2013

The old adage of "location, location, location" certainly applies for the Palacio das Cardosas. Literally around the corner from the central train station in central Porto. Well within walking distance of central city sites.

The hotel is beautiful starting from the moment you walk into the lobby. The reception staff is efficient and extremely accommodating. The accommodations are what you would expect from a high-end hotel.

We were only in Porto for three days and leveraged the services of the concierge to maximize our stay.

Be aware that at this time the buildings surrounding the interior courtyard are being extensively rehabbed. Interior facing rooms should expect some construction noise.

  • Stayed: April 2013, travelled as a couple
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3  Thank EduardTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2013

We recently stayed in this hotel in Porto and we couldn't have found a better hotel. The stay was unplanned as we had reservations elsewhere that didn't work out. We showed up at the hotel 10:00 pm without a reservation and from that moment on we're treated like extended family. The room was high end and very comfortable with an awesome view of the plaza. The staff was amazing - from reception to the concierge's recommendations and love of their city. We opted for breakfast for a good start to the day and didn't disappoint. Great hotel and location in the historic center.

  • Stayed: April 2013, travelled as a couple
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Thank SophieYui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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