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“It is definitely best location and amenities in Porto”

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InterContinental Porto - Palacio das Cardosas
Ranked #1 of 109 Hotels in Porto
Certificate of Excellence
Reviewed 19 February 2014

Amazing service from day I booked, instant replies to my e-mails with private transfer bookings, restaurant menus sent straight to me just before arrival and so on. I had big hopes and they all came true. You cant fault a thing. Location, rooms, bar, restaurant, service all top notch.
I wish I would always be that lucky in all of the cities we visit!

  • Stayed: February 2014, travelled as a couple
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Thank SarunasG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancelinaAmaral, director of operations at InterContinental Porto - Palacio das Cardosas, responded to this reviewResponded 22 February 2014

Dear Mr SarunasG,

Thank you for taking the time to review your stay at the InterContinental Porto.
We are delighted to hear such kind words about our Hotel and service.
The InterContinental Porto doors will be always open to welcome you back.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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901 - 907 of 2,072 reviews

Reviewed 18 February 2014

As soon as we walked through the door we knew we going to love this place. Goncalo the concierge is the face of the Intercontinental. He is very pleasant helpful friendly and made us feel at home immediately. Any information, restaurant recommendations and places to visit, Goncalo's your man. He never disappointed us. All the staff couldn't do enough for us and we cannot speak highly enough of them. Our upgraded room was perfect and there were lots of little unexpected extras which we delivered to our room, compliments of the hotel.
The bed was spacious and so comfortable it was difficult to get up in the morning. The room was tastefully decorated and furnished and the bathroom was luxuriously tiled again with plenty of space.
We ate in the Cafe Astoria (the hotel restaurant) each morning and the selection of food was excellent, eaten while watching the morning commuters going to work. I especially enjoyed the spicy sausage and the Portugeuse custard tartlets. Again the staff were attentive, interested in us but not intrusive.
We did not have dinner in the hotel but drinks in the bar accompanied by live jazz was just so good
My wife had spa therapy on the last day and was very satisfied with the treatments she received.

The hotel is ideally situated in front of the Avenida dos Aliados , across the street from São Bento railway station with its tiled frescos and 300 yards from the Clerigos tower. The Pont de Luis I is 10 minutes walk, the port houses in V Nova de Gaia 20 minutes and the Sta. Catarina shops and market 10 minutes. The old trams pass along the front of the hotel.

I would not hesitate to recommend this hotel. Thanks for a memorable stay and looking forward to the next time!

Room Tip: Ask for a room overlooking the Avenida dos Aliados.
See more room tips
  • Stayed: February 2014, travelled as a couple
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1  Thank Barry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancelinaAmaral, Director of Operations at InterContinental Porto - Palacio das Cardosas, responded to this reviewResponded 22 February 2014

Dear Mr BarryT,

We would like to thank you for sharing your experience on TripAdvisor about your recent stay at the InterContinental Porto Palacio das Cardosas and to give you a special thank you for the kind words about our staff, specially Gonçalo, that we’ll be thrill to acknowledge them.
We hope the Upgrade to an Executive room with all the pampering help us to deliver a memorable experience, which is our main aim.
We are delighted to hear all our services: Bar, Restaurant and Spa were up to your expectations and the Hotel location was very convenient for visit the city.
We would like to leave a suggestion for your next stay in Porto, during the festive day of Sao Joao the 23rd June.

Kind Regards,

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Reviewed 10 February 2014

I stayed here with my partner for a week in the summer. Our room, facing the square, was beautifully decorated in keeping with the rest of the hotel. The pubilc areas are very nicely done also, the bar in particular.

Two particular groups of staff require a mention...the concierge were out of this world helping us to restaurant recommendations, places to go, maps, tours etc. The second group is housekeeping/restaurant staff. Why have I grouped them together? Having been out for the day we got back to our room to get ready to go out for the evening. My partner decided she'd like a cup of tea, but there was no milk portions with the tea/coffee making facilities. At that moment the housekeeper knocked on the door to offer the turn down service; I asked if she had any milk. She said she didn't and apologised and went on her way. Not 10mins later, a waiter from the restaurant arrived with a jug of fresh milk with the hotels compliments. Excellent service from an avenue I hadn't expected to get it from.

As I say, the rooms are great, the bar is great, the staff are great, the location is great (there are a few nice little restaurants and bars in the area - avoid those on the square), I cannot fault it.

  • Stayed: June 2013, travelled as a couple
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Thank klinsmannj18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancelinaAmaral, Director of Operations at InterContinental Porto - Palacio das Cardosas, responded to this reviewResponded 22 February 2014

Dear Mr/Mrs klinsmannj18,

Thank you for choosing the InterContinental Porto Palacio das Cardosas during your stay in Porto city and for sharing your experience in TripAdvisor.
We are very pleased to hear the Hotel facilities and decoration was up to your expectations but above all we’re proud that it was our staff that stood out.
We are looking forward for your next visit to the InterContinental Porto.

Kind Regards,

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Reviewed 3 February 2014

Loved this hotel. The lobby is absolutely stunning with beautiful marble floors & huge chandeliers. It is a very grand reception. Staff are very friendly and helpful, they assisted with making our dinner reservations etc. The room itself was very spacious with an equally spacious bathroom (separate bath & shower) Our room had a lovely view of part of the city. The location is great, a few minutes walk from Sao Bento metro/rail station, which allows for easy connection to the airport. The only downfall is that hotel doesn't have leisure facilities like a pool, steam room or jacuzzi. It only has a sauna.

  • Stayed: January 2014, travelled with friends
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Thank LoveTravelVentures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancelinaAmaral, Director of Operations at InterContinental Porto - Palacio das Cardosas, responded to this reviewResponded 5 February 2014

Dear Mr Raksha B,

Thank you for choosing the InterContinental Porto Palacio das Cardosas during your stay in Porto city and for taking the time to review your experience.

We’re delighted to hear that you had an enjoyable experience in our Hotel and the location was convenient to you, as well the Hotel features were up to your expectations.
Our Wellness Center has a Sauna, gym and 3 treatment rooms, due to the Hotel infrastructure was not possible to construct a pool or a steam room.
Our staff will be delighted to hear such kind words about their service.

We trust that we can look forward to welcoming you back to the hotel in the future.

Kind Regards,

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Reviewed 1 February 2014

Accomodating, professional staff; concierge (Rogerrio sp?) saves you the trouble of a lot of research. He knows it all including the best driver/guide (Manuel) and restaurants(Papparico). Hotel room quite nice with up to date electronics, lighting and amenities. Best location in Porto . Priced fairly especially if one has the room with breakfast included.

  • Stayed: January 2014, travelled as a couple
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Thank frannyland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancelinaAmaral, Director of Operations at InterContinental Porto - Palacio das Cardosas, responded to this reviewResponded 5 February 2014

Dear Mrs Frannyland,

Thank you for taking the time to review your experience at the InterContinental Porto Palacio das Cardosas.
We are delighted to hear you had such a wonderfull stay and our Concierge team will be very proud to acknowledge your kind words.

We are all looking forward to receive you again in a nearest future.
Kind Regards,

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Reviewed 27 January 2014

I spent just the night of the 21st January at this hotel with my wife, but I had stayed at many other hotels in this great city as we are both in love with Porto. So I can say that this is by far the best option in town taking into account every aspect you have to consider when choosing a hotel: location, attention, cleanliness, bathroom, comfortable bed, views from room, breakfast and so on. Of course it´s one of the most expensive hotels in Porto, but I think we really got a bargain: we paid 165€ including breakfast for 2 ( we got a free upgrade, so in fact we saved 20 €).
So, in short I can´t think of anything negative about this hotel and I definitely recommend it.

Room Tip: Try to book a room with views to Avenida dos Aliados
See more room tips
  • Stayed: January 2014, travelled as a couple
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1  Thank MERENDINHAS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancelinaAmaral, Director of Operations at InterContinental Porto - Palacio das Cardosas, responded to this reviewResponded 30 January 2014

Dear Mr.Merendinhas,

Thank you for choosing the InterContinental Porto Palacio das Cardosas during your stay in Porto city and for electing us as the 1st option in the city.
We are very pleased to know that you have had a wonderful and unforgettable experience with us. Our staff is trained to deliver the best service to the guests and provide memorable experiences.

We are looking forward to welcoming you again on our Hotel.

Best regards,

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Reviewed 21 January 2014

I can not say enough great things about this hotel. Location is perfect with a spectacular view of Platz und Denkmal Dom Pedro (A beautiful square in the city center) right when you walk out the doors (or from your window if you're lucky), within easy walking distance of all the best sights and attractions. The concierge was incredible! They were precise with directions and knew exactly what to recommend including names, closing times, distance from hotel, and any other information we needed; they went above and beyond to assist us with everything we needed. The room was spacious and luxurious, room service was prompt and delicious (albeit pricey), and the staff was attentive, friendly, and efficient. This was the best hotel experience we've ever had, we didn't want to leave.

Room Tip: If you can get a front-facing room with a terrace, expect a terrific view of the square below.
See more room tips
  • Stayed: January 2014, travelled as a couple
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Thank SilverFalcon11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancelinaAmaral, Director of Operations at InterContinental Porto - Palacio das Cardosas, responded to this reviewResponded 23 January 2014

Dear Mr. SilverFalcon11,

Thank you for posting your comment about your recent stay at the InterContinental Porto Palacio das Cardosas and for your kind words.

The location of the Hotel is in deed excellent and allows an easy walk to all touristic points.

All our Team and specially the Concierge will be thrill to acknowledge they had deliver a memorable experience and are looking forward to welcome you back.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Porto - Palacio das Cardosas

Address: Praca la Liberdade 25, Porto 4000-322, Portugal
Phone Number:
Region: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Porto
#1 Luxury Hotel in Porto
#1 Business Hotel in Porto
#1 Spa Hotel in Porto
#2 Family Hotel in Porto
Price Range: £145 - £374 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Porto - Palacio das Cardosas 5*
Number of rooms: 105
Official Description (provided by the hotel):
HISTORICAL PALACE AT THE HEART OF THE CITY CENTRE. Located in the heart of the Historical Centre, classified as World Heritage by UNESCO, the InterContinental Porto - Palacio das Cardosas is the result of a careful renovation of a palace dated from the end of the 18th century. The Hotel is located in Oporto’s main city square, the Praça da Liberdade, within walking distance from all the major cultural highlights, trendy shops, bars and restaurants. The hotel comprises 105 spacious rooms and suites, the Astoria Restaurant, Cardosas Bar, meeting and banqueting rooms, as well as a Wellness Centre. ... more   less 
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Also Known As:
Intercontinental Porto Palacio Das Cardosas Hotel Porto

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