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InterContinental Porto - Palacio das Cardosas
Ranked #1 of 109 Hotels in Porto
Certificate of Excellence
Reviewed 13 May 2014

Very good hotel, great staff and the building is gorgeous. The location is absolutely fantastic! The front room we stayed is a bit noisy, but the view was splendid (I posted two photos). Concierge is very helpful too.

Room Tip: The front rooms are a bit noisy, neverthless they have the best view!
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  • Stayed: May 2014, travelled as a couple
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2  Thank Sissiy2k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancelinaAmaral, Director of Operations at InterContinental Porto - Palacio das Cardosas, responded to this reviewResponded 18 May 2014

Dear Mrs Sissiy2k,

Thank you for choosing the InterContinental Porto Palacio das Cardosas during your stay in Porto city and for taking the time to review your experience.

We’re delighted to hear that you had an enjoyable experience in our Hotel and the location was convenient during your visit to the city. Our staff will be thrill to know they were helpful an above all you enjoyed the view from your room.

Kind Regards,

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865 - 871 of 2,073 reviews

Reviewed 11 May 2014

Excellent staff and location, but maybe not a five star. Originally a palace and a convent, the building is beautiful and the renovations are a tasteful combination of modern and traditional. The concierge is top notch, and Rogerio was incredible. He is one of the best. The hotel is missing something that keeps it from a five star ranking. No club floor, and nothing that takes the place of those amenities. I would definitely stay here again, but it doesn't meet the standards of other five stars like the Intercontinental Park Lane in London.

  • Stayed: May 2014, travelled as a couple
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1  Thank Jim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancelinaAmaral, Director of Operations at InterContinental Porto - Palacio das Cardosas, responded to this reviewResponded 18 May 2014

Dear Mr Jim H,

Thank you for taking the time to review you recent stay at the InterContiental Porto Palacio das Cardosas.

Our Concierge will be delighted to hear your kind words.

Unfortunately due to the small infrastructure of the Hotel was not possible to had a Club Lounge but our Bar das Cardosas and Astoria Restaurant will be a memorable experience.

We looking forward to welcome you back to our Hotel.

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Reviewed 10 May 2014

Centrally located and walking distance to all of the sights in Porto. But, that is not the reason to stay here. It is the service. The attention to detail was excellent and the concierge was fantastic. Edwardo booked us a lunch and tour at the Grahams Winery (a must do also) and we received a private tour with a window table with a view of the city. Made our trip to Porto.

Rooms are nice size and the decor is lovely. The hotel has a feel like classic Europe. Breakfast is good, but pricey, so get the room/breakfast package.

Stayed: May 2014, travelled as a couple
1  Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancelinaAmaral, Director of Operations at InterContinental Porto - Palacio das Cardosas, responded to this reviewResponded 18 May 2014

Dear Mr Jeff B,

Thank you for your kind words and for taking the time to share your experience.

I’m thrill to understand you had enjoyed your stay and that our team stood out to deliver a memorable experience during your visit to Porto city.

Looking forward for your next stay.

Best Regards,

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Reviewed 9 May 2014

I chose this hotel for several reasons: centre location, recently built hotel that revitalized an important part of the city. Stayed there for two nights and the first impression you get from the hotel aren’t deceiving: fresh yet classic look, very well decorated, the staff is very pleasant and cordial, ready, willing and able to give good informations on what you need.
To be fair, the hotel is great and provides a great experience to its guests, however, there were two things that I didn’t appreciate:
The first was that they forgot to deliver the brunch that was ordered when I booked the room. They were prompt to apologise for their mistake and to correct it, however I got a feeling of poor organization that is not adequate for a 5* hotel;
The second thing was the fact that inside the room, at night, you can hear the noises that come from the street. My room was in the corner near Estação de S. Bento, and people who have a light sleep that could be an issue.
Apart from this, I that this hotel should be considered if staying in Porto.

Room Tip: If you are a light sleeper avoid corner rooms
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  • Stayed: May 2014, travelled as a couple
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1  Thank Pedro S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancelinaAmaral, Director of Operations at InterContinental Porto - Palacio das Cardosas, responded to this reviewResponded 18 May 2014

Dear Mrs PsenaF,

Thank you for your comment on TripAdvisor regarding your recent stay at IC Porto.

We are very please to learn that your overall experience with us was a positive one. Nevertheless, we also take this opportunity to thank you for pointing out the less good of your stay. We learn with mistakes an rest assured that we will take all the measures to prevent them in the future.

We hope to welcome you again in our hotel in a near future.
Best regards

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Reviewed 7 May 2014

I have just stayed for a weekend, but it was enough to experience a wonderful time at Intercontinental. The hotel is in the heart of the city, extremely close from all the tasting bits and restaurants that Porto has to offer.

The staff was amazingly attentive, specially at "Astória". A Huge thank you to the lovely service we had. It really made the difference!

  • Stayed: April 2014, travelled with friends
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Thank Joumh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancelinaAmaral, Director of Operations at InterContinental Porto - Palacio das Cardosas, responded to this reviewResponded 18 May 2014

Dear Mr Joumh,
There is no enough words to thank you for the kind comment about your recent stay at the InterContinental Porto Palacio das Cardosas.

I’m delighted to hear our staff was up to your expectations, specially Astoria staff made your experience memorable.

I hope to welcome you in a near future for a longer stay.

Kind Regards,

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Reviewed 5 May 2014

First time in Porto and did not regret staying at this excellent property. The service was superb including the doormen, reception and the bar. When we arrived in the afternoon we were provided with a welcome drink and had a quick lunch at the snack bar which we enjoyed very much. We felt really welcome. Diego at the reception was especially good. We got a duplex room which had a good size but no view. if you want a view on the main city square, you will have to take a smaller room. Breakfast was just ok, nothing special; and noise on the square was heard during the night but may be because of the university graduation parties going at that time. parking costs 22 euros per day.

  • Stayed: May 2014, travelled with friends
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Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancelinaAmaral, Director of Operations at InterContinental Porto - Palacio das Cardosas, responded to this reviewResponded 13 June 2014

Dear Mr Michael G,

Thank you for choosing the InterContinental Porto Palacio das Cardosas during your stay in Porto city and for taking the time to review your experience.

We are delighted to hear that you had a memorable welcome to our Hotel and that our staff stood out, especially Diogo.

Once a year the Porto University makes a special Parade by the city center and at midnight they make a serenate, all the students and their families come to this traditional night. We hope our guests had a little In the Know from Porto tradition and join us in this special celebration. We also apologize for the inconvenient noise of this event.

All our Team is looking forward to welcome you back to continue discovering Porto city and it’s tradition like the coming 23rd June, São João the annual festive day of Porto.

Best regards,

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Reviewed 4 May 2014

ntercontinental Porto Portugal
After a long overnight flight we were greeted at 7am by a very pleasant and helpful receptionist who told us our soft, comfortable beds were ready for us! We expected to be walking the streets of Porto until the regular check-in time. Were we happy!
It continued to even get better from then on. The restaurant was great. Best breakfast all trip and dinner was special. The concierge team was outstanding directing and arranging activities for us. Rogério, one of the team,was so helpful and friendly. He even printed out our favorite Canadian newspaper for us, and helped us with our new GPS.
The location of the hotel is perfect on the main square in the old city.
We changed our reservation at the last minute from a less expensive hotel to the Intercontinental and were so happy we did.

Room Tip: We had a regular room and it was just fine.
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  • Stayed: April 2014, travelled as a couple
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1  Thank mutenjack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancelinaAmaral, Director of Operations at InterContinental Porto - Palacio das Cardosas, responded to this reviewResponded 18 May 2014

Dear Mr/Mrs Mutenjack,

There is no enough words to thank you for the kind comment about your last minute stay at the InterContinental Porto Palacio das Cardosas.

I’m delighted to hear our staff made your stay memorable from check-in to departure time.

These kind of reviews helps our staff to deliver their very most every day when they come to work every day, so your kind words will be shared among our Team, thank you once again.

I hope you remain loyal to our Brand and have a chance to welcome you back.

Kind Regards,

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Additional Information about InterContinental Porto - Palacio das Cardosas

Address: Praca la Liberdade 25, Porto 4000-322, Portugal
Phone Number:
Region: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Porto
#1 Spa Hotel in Porto
#1 Business Hotel in Porto
#1 Luxury Hotel in Porto
#2 Family Hotel in Porto
Price Range: £146 - £376 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Porto - Palacio das Cardosas 5*
Number of rooms: 105
Official Description (provided by the hotel):
HISTORICAL PALACE AT THE HEART OF THE CITY CENTRE. Located in the heart of the Historical Centre, classified as World Heritage by UNESCO, the InterContinental Porto - Palacio das Cardosas is the result of a careful renovation of a palace dated from the end of the 18th century. The Hotel is located in Oporto’s main city square, the Praça da Liberdade, within walking distance from all the major cultural highlights, trendy shops, bars and restaurants. The hotel comprises 105 spacious rooms and suites, the Astoria Restaurant, Cardosas Bar, meeting and banqueting rooms, as well as a Wellness Centre. ... more   less 
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Also Known As:
Intercontinental Porto Palacio Das Cardosas Hotel Porto

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