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“Comfortable and clean”
Review of Vila Gale Porto

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Vila Gale Porto
Ranked #43 of 104 Hotels in Porto
Colorado Springs, Colorado
Level Contributor
92 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Comfortable and clean”
Reviewed 23 March 2013

The Vila Galé in Porto is in a convenient location, with beautiful views from the room. It was probably a 15 minute walk down to the river. The beds and room were clean and comfortable. We stayed here for a conference, and our venue was very adequate and well-staffed with coffee, water, and snacks. The breakfast buffet was a feast. I would stay here again.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank blackhillssilver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
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Portland, Oregon
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 19 March 2013

This was my first time at this hotel. I liked some hotels on the south shore, in Vila Nova de Gaia, but the arrangements did not work out. I didn't care for some properties closer to the center. With more checking around, I found this hotel. And that fact that is on the metro between the center and the Campanha train station, it is easy to access and easy to move around from. It's generally a quite hotel.

The people at check-in are phenomenal. Regardless of which shift, all of the people working were super friendly, consistent with this city's straightforward, unpretentious friendly vibe. The rooms are large enough and the bathrooms are clean and comfortable. There are partial views available form the windows. The A/C works quickly and efficiently. These make for a great type of accommodation.

The breakfast buffet was outstanding. I really enjoyed it. In addition to snacking on so many different items available in the buffet, the service is good and one sees people from all over, though mostly from Europe. It could also set you up for lunch, leaving one to get a small bite prior to dinner.

The only thing that was tricky was the printing of boarding passes for the airport. They made it seem straightforward and it wasn't. The print was not sending the boarding passes to the front desk. I hope they have this figured out. We were able to go into the management area and get my boarding pass. That's the only reason I'll give them 4 stars instead of 5.

Again, great compact city with a lot of charm, a nice newish hotel in a good sport right above the metro, friendly employees, and a good value of room and fantastic stomach-filling buffet to start the day. I would gladly stay again.

Room Tip: Decide what you want to look out on and they will accommodate you with a room. At any rate, the win...
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  • Stayed July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank califbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuttgart, Germany
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 March 2013

I stayed at Vila Gale for two nights and it was a really nice fancy place for a vacation in the city. It is about 15mns walk to the city center and near the metro station. The people there were very nice and the place was clean and very upscale. The only downside is at the time of my stay, they were construction going on and it was very disturbing sleeping in. you also have a pay a seperate small fee to enter the spa and use the facility, but since the hotel was not too expensive, it was worth paying the fee to use the spa. great service overall

Room Tip: Rooms on the higher floors have amazing view of the city
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  • Stayed March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lycy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoVilaGale, General Manager at Vila Gale Porto, responded to this review, 12 March 2013
Dear guest,

Thank you for your detailed description of our Hotel and its services. We are glad that you have had an enjoyable stay at our Vila Galé Porto Hotel. Regarding the construction, we really sorry to disturb you. It’s very difficult to manage this situation. We will finish this march the renovation of 80 rooms.
Best Regards,

bernardo ribeiro de mesquita
gm
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kyiv, Ukraine
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 December 2012

The hotel is elegant and is decorated in a cinema theme with photos and everything all around. I liked the hotel, it is centrally located, with a nice breakfasts served in a restaurant. I appreciated the most the pumpkin jam and tomatoes' marmalade :) along with usual european menu. I do recommend this hotel as an option to stay in Porto city.

Stayed November 2012, travelled with friends
Helpful?
1 Thank VitaGmeniuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoVilaGale, General Manager at Vila Gale Porto, responded to this review, 12 March 2013
Dear guest,

Thank you so much for your review. We are glad that you enjoyed your holiday with us and that the facilities and services were according to your expectations. Porto is a fantastic place to visit and Vila Galé Porto Hotel a great place to stay! Thank you for yours options!

bernardo ribeiro de mesquita
gm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
117 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 11 December 2012

Friendly service in a bit worn hotel. The rooms were of average size, with somewhat shabby furniture. For instance, the safe deposit box was broken (no lock). Cleaning could be improved as well. Beds were a bit hard for our taste. Breakfast buffet looked very good and had a large selection. However, both of us got stomach problems after eating there, so we only did it once! The location is quite ok, a bit of a walk to the old parts of the city though.
It was cheap, and I'm not overly picky, but I would probably choose another hotel next time around.

  • Stayed July 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Blipp B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoVilaGale, General Manager at Vila Gale Porto, responded to this review, 12 March 2013
Dear guest,

Thank you very much for your contribution. We are glad that your overall experience was positive, but regrettably, not all our facilities met your expectations. Regarding the safe deposit, Clients should ask for the lock at reception. We are really sorry about your problems in the restaurant. We serve many Clients on a daily basis and we have no history about this situations.
Best regards.

bernardo ribeiro de mesquita
gm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 December 2012

nice and pleasant hotel, with proximaty to the center of the city very nice design and perfect breakfest which makes you feel very nice for the whole day, close to center, not far there is a restaurant - not the best one but nice to have a glass of wine and have a simple food ( by the way portions are rather big). Place is recommended

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Olena G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoVilaGale, General Manager at Vila Gale Porto, responded to this review, 12 March 2013
Dear guest,

Thank you so much for your review. We are glad that you enjoyed your holiday with us and that the facilities and services were according to your expectations. For the next time you stay with us I hope you try our fantastic restaurant and bar.

Best regards,

bernardo ribeiro de mesquita
gm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
new jersey
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 9 November 2012

This is a comfortable, roomy hotel and strikes me as well maintained .The desk staff is very nice and tolerant and I want to thank them for their graciousness when I accidentally knocked the power out in my room at 4 in the morning(that was an adventure).The hotel is across the street from a supemarket which is good( although they have a check out lady there who could use some serious attitude adjustment.She seemed bound and determined to give people a hard time, unecessarily.Weird character).I should add the immediate neighborhood is kind of weird.There is a building foundation and part of a structural skeleton next door that looks like it was abandoned years ago.Many of the buildings right around the hotel are abandoned and there is another very strange building next door that appears to be a courtyard surrounded by small residences.It was kind of interesting watching it from above.That said , you are right near the subway and if it's not raining, everything is in walking distance.I should add the hotel is delightfully quiet.

  • Stayed October 2012, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank enteNewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Vila Gale Porto

Property: Vila Gale Porto
Address: Avenida de Fernao de Magalhaes 7, Porto 4300-190, Portugal
Phone Number:
Region: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Porto
#9 Spa Hotel in Porto
#32 Luxury Hotel in Porto
Price Range (Based on Average Rates): £
Hotel Class:4 star — Vila Gale Porto 4*
Number of rooms: 292
Official Description (provided by the hotel):
This modern hotel is situated in the heart of Oporto and close to one of its' main shopping district. The Hotel is 1.5 km away form the city centre (Praca da Republica) and only 50 m from the transportation network which can easily be reached on foot. Restaurants and bars can be found all around the Hotel area. The distance to the closest beach is 8km and the airport is 15 km from the hotel. Opened in 1999, the hotel offers a total of 292 rooms spread over 21 floors. Among the rooms we can find 20 superior rooms, 12 junior suites and 7 superior suites on the top floor. The Hotel offers a 24-hour reception desk, Free Wi-Fi in public areas, wheelchair access, exterior parking spaces for cars and buses, garage (for and additional fee), lifts and hotel safe. Among the common areas you will find a restaurant, two bars, a TV room and a games room. This hotel is perfect for business events due to its 13 event rooms with several disposition and multimedia options. There is also a laundry services and medical assistance. The comfortable rooms are equipped with air conditioning, electronic safety door look, direct telephone, safe, LCD TV with Cable and Pay TV, Wi-Fi Connection (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. The hotel has a Health Club, which can be accessed for an additional fee, equipped with an indoor swimming pool, Jacuzzi, Sauna, Steam room / Turkish bath, Gym and Spa where you may enjoy massages and treatments. Breakfast and Lunch can be select from a wide buffet. Lunch and dinner may alternatively be taken a la carte. ... more   less 
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Also Known As:
Vila Gale Hotel Porto

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