The hotel is by no means a 4* - max 3, if even so. And the service was even less so.
When I arrived, my room was unbearably hot. After a long drive I needed a nap, which was impossible in the room. Staff couldn't care less and only asked me to turn on the aircon, which of course I had already done - but the quality of it would cool down the room in hours, not minutes.
Parking is very limited as in all of Porto, which of course is ok - but the attitude from reception and other staff to the challenge was not. At least they didn't laugh up in my face as they did to other incoming guests at the time, but still the only answer was "pay 15€ and we can help"... OK, thanks... I tried my luck at the street parking and it worked out fine for the single night I was staying at the hotel.
The location is so-so, not really inviting, but only 15-20 minutes walk to any sight... Bear this in mind if you actually want to stay at this hotel.
Bathrooms are tiny - very tiny. You can barely sit at the toilet without banging your knees on the "bathtub" (which itself is tiny: like 60 x 90 cm).
Breakfast has been seen worse, but definitely wasn't inviting either. Options are limited, and fresh fruit was kept to a minimum, just as the "fresh juices" are poured out of boxes that has never seen any orange or other fruits in their lifes. Just not good enough when so much fruit and greens are in season.
I was in doubt whether to grade the place with one or two dots... I still am. But as cleanliness was okay, I suppose the lowest grade would not be entirely fair.
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- Also Known As:
- Best Western Inca
- Best Western Porto
- Porto Best Western
- Best Western Hotel Porto