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Porto Palacio Congress Hotel & Spa
Ranked #19 of 104 Hotels in Porto
Certificate of Excellence
Thessaloniki, Greece
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Nice experience”
4 of 5 bubbles Reviewed 21 August 2013

We spent three nights at Porto Palacio and we were very happy with our choice. We had an executive room on the 8th floor with nice view. The room was spacious. The breakfast very good with lots of choices and good quality. All the staff was very very kind. Nice roof bar

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lena K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review, 27 August 2013
Dear Guest,

It is indeed very rewarding to receive Guests like yourself, who take the time to convey their opinion about us.

Such comments certainly help in motivating our staff and more importantly assist us to provide a more personal service.

Looking forward to be welcoming you back at the Porto Palacio Congress Hotel & Spa.

Sincerily,

Eugénia Queirós
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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711 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Towcester
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 7 August 2013

We arrived fairly late in the evening - and appreciated the friendly and helpful check in. We were given two glasses of port and some information about places to visit during our stay. We were shown to our (executive double) room, on the fifth floor, so not much of a view, but pleasant all the same. Great touches in the rooms - an umbrella (not needed!), very large bath towels, a decent shaving/magnifying mirror for make up (oh why don't all hotels do this!) with the hairdryer by a big mirror - and a separate loo/bidet/hand basin. Really well thought out. Comfortable bed and pillows and lovely soft linen. The top floor bar has lovely views and very helpful bar staff. Breakfast wasn't included in our deal, but was good value at 15 euros and again friendly attentive staff. The restaurant where breakfast is served is a bit 'conference hotel', but that's fair enough. The rate for the room was excellent, I guess it's out of the conference season, so we paid 210 euro for three nights. Unbeatable value. The hotel is an easy walk from Casa di Musica metro and there are plenty of places for breakfast near to the hotel if you only want a coffee and croissant. We didn't use the spa as we had so many other things to do and see. All in all a very pleasant stay and we would recommend it.

Room Tip: Higher floors have best views
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PoppyTowcester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review, 8 August 2013
Dear Guest, greetings from sunny Porto!
We thank you for the kind review on Tripadvisor regarding your stay at Porto Palacio Congress Hotel & SPA.
It is very rewarding to know that you have enjoyed your time with us and that you found our rooms excellent.
We also appreciatte your comments regarding the friendliness of our breakfast and front office staff.
Hoping to welcome you back soon again at Hotel Porto Palácio.
Best Regards,
Eugenia Queiros
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo
Level Contributor
222 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
5 of 5 bubbles Reviewed 18 July 2013

This was a really good experience. Allt he staff here was helpful and friendly and efficient.
The check in was smooth, we also got two glasses of port.Later we also got a carafe og port as a gift in the room. The valet was on the spot taking our luggage and parking our car. We where escorted to our room which was not twin bed as requested, it was taken care of at once with a smile. The room is great, comfortable beds, great view..
We where upgraded as a LHW member, that ment being in a deluxe room from the 16th floor or up. This also included breakfast a la carte in the vip lounge. We overslept every day so i am sorry to inform but we never had breakfast.. My sandals got broken and i asked if they had any possibility to fix them, no problem they said. And two hours later they had taken them to a shoe shop and got them fixed, for free. WOW this i like.. As a LHW member i got a rate of 85euro which is the greates value at a hotel ever. I reccomend deeply and would come back anyday.. Thanks ;)

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank norvagabond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review, 22 July 2013
Dear Guest, Greetings from Porto!

We would like to thank you for your kind comments on Tripadvisor regarding your stay at the Porto Palácio Congress Hotel & SPA.

It is very rewarding to know that you have enjoyed so much your stay with us and that our services met your highest expectations, also as a Leaders Club Member.

Your comments make us believe that our daily accomplishments are worthwhile and help us to continue motivated in order to always exceed the quality of our services.

As a member of The Leading Hotels of the World, that is our most important goal.

Hoping that it will not be long before we can all welcome you once again in Porto at our hotel!

Best Regards,
Eugénia Queirós
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 11 July 2013 via mobile

We really enjoyed our stay here. Rooms were great (air conditioning turned off during the night so be sure to ask them to keep it on), staff were very friendly and helpful. The rooftop restaurant has an amazing view and the food was very good. Our favourite part of this hotel was the gym and the spa! You have to visit the spa they have in this hotel. The private pool is beautiful and extremely relaxing. We will most definitely be coming back.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Genny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review, 15 July 2013
Dear Guest,
We thank you very much for your kind review on Tripadvisor regarding your stay with us.
It is very rewarding to know you have enjoyed the time spent at Porto Palácio Congress Hotel & SPA and that we offered you a true unique experience.
We hope to welcome you soon again at our hotel.
Best Regards,
Eugénia Queirós
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, TX
Level Contributor
78 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 24 June 2013

This hotel resides outside the main touristic attraction area but still a good value for the money regarding its higher than average quality to price ratio. Staff were polite and helpful, top floor lounge is beautiful. However, my room was somewhat smelling, a sign of depreciation. Even though, I would recommend this hotel for its affordable price comparing other hotels of the same level.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank blckeagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review, 28 June 2013
Dear Guest,
We appreciatte your review on Tripadvisor about your stay at Porto Palácio Congress Hotel & SPA.
It is very rewarding for us to know that you enjoyed our services and that you recognize our good relationship quality / price.
We really hope to welcome you again soon.
Sincerily,
Eugénia Queirós
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg
Level Contributor
144 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 22 June 2013

old stile !! but very comfortable, friendly staff and the rooms are very good. well situated to reach most of Porto, from business to tourism. good breakfast and everyone made sure that we were made to feel good.

Room Tip: the top floors have a great view of the city
See more room tips
  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RuiFragoso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review, 28 June 2013
Greetings from warm and sunny Porto!
Thank you very much for your kind review on Tripadvisor regarding your stay at Porto Palácio Congress Hotel & SPA.
We are pleased to know that we made your stay with us so memorable and enjoyable and hope to welcome you again in a near future.
Best Regards,
Eugénia Queirós
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Capital of the World
Level Contributor
60 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 31 May 2013

Nice set-up of the room: separate toilet, bath tube, big comfy bed, curtains that make the room completely dark. Breakfast could have been better, very standard. Staff overall very friendly and helpful.
Spa/Gym was a bit disappointing. Also has a stupid day limit of 90 minutes for use by hotel guests.

Room Tip: Try to avoid a room that has a door inside to go to another room; it makes it very noisy and you lit...
See more room tips
  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank worldCTZN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review, 3 June 2013
Greetings from sunny and warm Porto!
Dear Guest,

Thank you for having taken the time to make a review on Tripadvisor regarding your last stay at the Porto Palácio Congress Hotel & SPA.

It is very rewarding to know that you have enjoyed your stay. Your comments make us believe that our daily accomplishments are worthwhile.

We hope it will not be long before we have the pleasure of welcoming you once again at our Hotel, and remain at your entire disposal.

Yours Sincerely,

Eugénia Queirós
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Porto Palacio Congress Hotel & Spa

Property: Porto Palacio Congress Hotel & Spa
Address: Avenida Boavista 1269, Porto 4100-130, Portugal
Region: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Porto
#7 Spa Hotel in Porto
#15 Romantic Hotel in Porto
#16 Luxury Hotel in Porto
#26 Family Hotel in Porto
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Porto Palacio Congress Hotel & Spa 5*
Number of rooms: 251
Official Description (provided by the hotel):
High-rise Hotel in city center; 5 minutes from Palacio de Cristal Exhibition Center; 10 minutes from Exponor Exhibition Center. ... more   less 
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Also Known As:
Porto Palacio Congress Hotel Porto
Porto Palacio Congress Hotel And Spa

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