On arrival we found that our booking was not on the system but the staff dealt with it superbly and we were soon in our room. Throughout our stay, the reception staff were excellent including when I was robbed when queuing for Tram 1 and then returned to the hotel to deal with stolen credit cards etc. The barman on duty for most of our stay was also extremely interesting spending a lot if time taking care over the preparation of our drinks, even if it took some time it was worth it. Breakfast in the architecturally different dining room was also outstanding, the only drawback was that sometimes dishes were not automatically refilled.
The main disappointments were the room and lack of free wifi. We had a superior room which meant we were overlooking the courtyard rather than a street - a big plus. However, there was only one easy chair, very little hanging space for clothes (the safe was placed in the middle of the wardrobe so clothes were squashed on either side.) The air conditioning dripped onto the floor ( there were no instructions for operating this and no other hotel information in the room) . The TV had very few channels and no sport! Main drawback was lack of free wifi we had to go across the street to a cafe to get this.
Overall, although the staff were good, the facilities do not rate 5 stars.
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- Also Known As:
- Infante Sagres Hotel
- Infante Sagres Porto