We stayed at this hotel for three nights and found the positives to be the quality of the breakfast, the general cleanliness, the public areas with beautiful decor and the friendly staff.
With that said, we also had a number of issues with the hotel. Firstly, we were placed in room 120, which was so far away that there was zero wifi connection. Additionally the room was extremely small and old; and many things were not working properly. The bed was nice, but that was about it. We complained the next day and were moved to a never room on the lower level. This room was MUCH nicer than the first; everything was new and working and the room was a lot larger. You should definitely go for one of the renovated rooms!
A few other smaller issues were the noise levels in both rooms and that the breakfast waiters would start scrambling and cleaning (even vacuum cleaning!) while people were still having breakfast!
Overall the hotel has good value for money if you get a renovated room, but it is an average 3-star experience and not more.
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- Also Known As:
- Porto Grande Hotel