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“Fantastic hotel with fabulous views in the heart of Porto”

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Pestana Vintage Porto
Ranked #7 of 106 Hotels in Porto
Melbourne
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Fantastic hotel with fabulous views in the heart of Porto”
Reviewed 11 January 2014

I really enjoyed staying at this relatively small hotel on the river Douro. I stayed 7 nights in a beautiful room on the 6th floor. I had views over the city and along the river. The room was very spacious and extremely clean. The bathroom was very clean and functional but a bit dated. The bed and pillows were excellent. The buffet style breakfast was terrific. The bar downstairs was a nice place to sit and watch the world drift by. The WiFi was often busy and persistently "hung up". The staff were all friendly and spoke excellent English. I liked running along the river in the early morning. I would definitely at the Pestana Porto again.

Room Tip: Fabulous views from the top floor.
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank TravellorMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this review, 26 March 2014
Dear guests,

Thank you very much for your comments about your stay at the Pestana Porto Hotel. We are very pleased to receive your positive feedback about your experience at the Hotel and that you found our services to be good.
We hope that we will soon have the privilege to welcome you again.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,004 reviews from our community

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Rome
Level Contributor
79 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 8 January 2014

We stayed at the Pestana during the Christmas season. I selected this hotel on the basis of the good reviews and also because of the user-friendliness of the Pestana website: all the relevant information was there, without the conspicuous black holes you sometimes find in other hotel chains websites (unlike the Pestana, some websites do not even state with sufficient clarity what is and what is not included in the rates).
This hotel is perfectly placed on the Ribeira: almost all the major places of interest are at walking distance (the San Francisco Church, the Cathedral, the Luiz I bridge, the Port cellars, the pier from where all the cruises depart, the San Bento railway station). But you have to be quite fit: the town is built on a number of hills, and climbing over the various cliffs might be challenging if you are not prepared for it. Another advantage of the location is its proximity to several nice restaurants and wine bars.
We were given a very big room with a wonderful view on the Douro. That was worth the trip in itself. This said, the various fixtures and fittings of the room were a bit basic. Lights were too dim for my personal taste, the quality of the TV set and the choice of TV channels were a bit disappointing, and, even worse than that, the beds were not at all of the quality you would expect in a place so beautifully located. And finally, bathroom facilities were somehow below par, with shower-heads mysteriously not delivering enough pressure when there was plenty of water pressure from the bath taps.
Breakfast was pretty good, plentiful and fresh, and the waitresses were kind and attentive. But prospective guests should know that the so called “Restaurant” is only open for breakfast, so there is no hope to get a meal “in house” – we found out at our expense about this on our arrival, and at Christmas day it was difficult for us to find a place open for dinner.
In spite of the qualifications expressed above, I would still give full marks to this hotel, on the basis of its location and also of the attentiveness of its predominantly young staff. But I would urge prospective guests to book a room with a view: without that, my rating would have been one notch lower.

Room Tip: Go definitely for a room with river view
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  • Stayed December 2013, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MagisterRome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this review, 26 March 2014
Dear Guest,
We thank you for your feedback about your stay at the Pestana Porto Hotel. We are very pleased to learn that you had a positive experience at the Hotel and that you have taken the opportunity to enjoy all the attractions of the area on which the Hotel is situated.

We do hope to have the privilege of welcoming you in a near future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
144 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 7 January 2014 via mobile

We chose this hotel for the location & it delivered. Our room had 3 sets of French doors opening onto the small verandah facing the Douro.stunnning. It rained most of the time we were there & the lovely room was great. Bathroom is quite dated- poor water pressure, hard to control temperature old fashioned hair dryer, shower curtain. Etc. staff very helpful & friendly.

Stayed January 2014, travelled with family
Helpful?
1 Thank Skimum123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this review, 26 March 2014
Dear Guests,

Thank you very much for your comments about your stay at the Pestana Porto Hotel. We are very pleased to receive your positive feedback about your experience at the Hotel and that you found our services to be good.
We are also pleased to learn your suggestions and we will take good notice of your comments.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
1,531 reviews
199 hotel reviews
common_n_hotel_reviews_1bd8 462 helpful votes
Reviewed 2 January 2014

This hotel is located along the river Douro in world-heritage area. Our room was river side on the 4th floor and the views both in the morning and night time were very beautiful. Also, the room was spacious. The hotel was also closed to the cable car climbing to the sightseeing area on the hill, and there were a lot of restaurants near the hotel. It was very convenient place. The cost was around 130 Euro for a room and the performance on cost was hight. I recommend this hotel.

Room Tip: River side would be better option.
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  • Stayed May 2013, travelled as a couple
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Helpful?
Thank YacchanAmarone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this review, 26 March 2014
Dear Guest,

We thank you for your feedback about your stay at the Pestana Porto Hotel. We are very pleased to learn that you had a positive experience at the Hotel and that you have taken the opportunity to enjoy all the attractions of the area on which the Hotel is situated.

We do hope to have the privilege of welcoming you in a near future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montréal, Québec
Level Contributor
63 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 23 December 2013

This lovely hotel is very conveniently located on the Porto waterfront, with easy access to a wide variety of restaurants, bars and small shops. We were welcomed with a glass of white Port and tonic by the very pleasant and helpful staff. Our room was in the attic, which gave us beautiful views of the city, but the slanted ceiling made walking a little treacherous, especially during the night. Breakfast, which we ate on a roof terrace, was quite good and varied.

Room Tip: Try to avoid the rooms in the attic, especially if you are tall.
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  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
1 Thank DanielleD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La Habra, California
Level Contributor
149 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 26 November 2013

Located down on the river walk in a renovated warehouse and it was wonderful. Modern interior with each room unique. Service was very friendly and helpful. Arranged a wonderful day trip up to several port lodges with a very knowledgeable private driver. Breakfast included and very adequate. Well worth a few extra dollars.

Room Tip: Corner room on the river, 5th floor, was great. Some evening noise, but closing the window is all i...
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  • Stayed May 2013, travelled with friends
    • Value
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    • Rooms
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    • Service
Helpful?
3 Thank jpDills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this review, 14 December 2013
Dear Guest,
We thank you for your feedback about your stay at the Pestana Porto Hotel. We are very pleased to learn that you had a positive experience at the Hotel and that you have taken the opportunity to enjoy all the attractions of the area on which the Hotel is situated.

We do hope to have the privilege of welcoming you in a near future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 25 November 2013

It's our second time back to Porto and Pestana is our choice again. Wonderful hotel with exceptional service. When we had to wait 15 min for our room, the staff offered welcome drinks.
Great location right at the river with the view of the Gaia and bridge. Walk down from the hotel across the bridge is less than five minutes. The staff is great. When we return to Porto, we will return to Pestana again.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank xish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this review, 14 December 2013
Dear Guests,

We thank you for your preference at the Pestana Porto Hotel. We are delighted to learn that our services met the expectations provided by your first stay.
We look forward to have the privilege of welcoming you in a near future.

Kind Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pestana Vintage Porto

Property: Pestana Vintage Porto
Address: Praca da Ribeira, 1, Porto 4050-513, Portugal
Region: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Porto
#5 Spa Hotel in Porto
#7 Luxury Hotel in Porto
#7 Romantic Hotel in Porto
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Pestana Vintage Porto 5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Pestana Hotel Porto
Porto Pestana Hotel

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