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“Honest 4star”

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Pestana Vintage Porto
Ranked #7 of 104 Hotels in Porto
Certificate of Excellence
Lisbon, Portugal
Level Contributor
179 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Honest 4star”
Reviewed 18 June 2014

The location is great, the ribeira is one of the best places to stay in porto. the breakfast is great, the staff is nice and efficient. We stayed in a city view room. It was a bad choice. The room was small and a bit dark but very clean and comfortable.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Margarida W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this review, 25 July 2014
Dear guests,
Thank you very much for your comments about your stay at the Pestana Porto Hotel. We are very pleased to receive your positive feedback about your experience at the Hotel and that you found our services to be good.
We hope that we will soon have the privilege to welcome you again.
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,961 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (340)
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English first
St. John's, Canada
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 16 June 2014

This is a lovely hotel in the heart of the historic centre of Porto. It is 20 minutes from the airport and 10 minutes from the Sao Bento train station, which is a must see itself. From the balcony off our room, we looked out on the River Douro and the square. The square itself is entertaining as it is very busy with tourists, restaurants and market stalls which sell wonderful linens, shawls, hats and all sorts of colourful souvenirs. Just fun to walk and browse. This 5 star hotel is quite impressive with vast chandeliers, a sweeping staircase, lovely furnishings and a relaxed atmosphere. The staff speak English and were always helpful and friendly. Breakfast included was lovely with good choice in a nice dining room. We did not try dinner there but there are many restaurants from which to choose in close proximity. A welcoming glass of white port was a nice addition to our stay.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lynda1943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this review, 25 July 2014
Dear Guest,
We thank you for your feedback about your stay at the Pestana Porto Hotel. We are very pleased to learn that you had a positive experience at the Hotel and that you have taken the opportunity to enjoy all the attractions of the area on which the Hotel is situated.

We do hope to have the privilege of welcoming you in a near future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 15 June 2014 via mobile

Had a room overlooking the river. The room was a good size, was very clean and nicely decorated. The staff were efficient and friendly. Breakfast had a decent selection of hot and cold food. Would definitely recommend but you might wish to check where your room is located as there is major building work going on next door. No impact at weekend but work started quite early on the Friday we were there.

Stayed June 2014, travelled with friends
Helpful?
Thank 12Badger64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this review, 25 July 2014
Dear guests,
Thank you very much for your comments about your stay at the Pestana Porto Hotel. We are very pleased to receive your positive feedback about your experience at the Hotel and that you found our services to be good.
We hope that we will soon have the privilege to welcome you again.
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
177 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed 12 June 2014 via mobile

Certainly the hotel is in a great location. It is right on the river and there are lots of restaurants nearby. We arrived via the Douro river cruise and it was less than 5 minutes to get to the hotel. It is also a great location for walking to the major sites in the city. The downside is accessing the hotel if you are driving since the area is restricted to cars at certain hours and traffic is a nightmare. I thought the rooms were a bit small but adequate. The breakfast was ok, nothing special. I think the hotel in general needs some updating.

Stayed May 2014, travelled as a couple
Helpful?
Thank Sharon-Stephen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this review, 25 July 2014
Dear guests,
Thank you very much for your comments about your stay at the Pestana Porto Hotel. We are very pleased to receive your feedback about your experience at the Hotel .
We hope that we will soon have the privilege to welcome you again.
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Victoria
Level Contributor
181 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 10 June 2014

We stayed in room 306 for 4 nights. First off, the hotel location and views can't be beaten, they are outstanding and clearly the draw card of the hotel. Room 306 offers river views and a balcony big enough to stand on, looking both ways along the river. Beautiful!

The hotel decor needs a bit of updating: wood veneer panelling, but the rooms are lovely and clean. Reasonable sized room too.

Staff are very friendly and attentive (there is an employee of the month nomination form in the rooms), but lacked consistency. Our bathroom only had shampoo, I requested some conditioner which never came. Front desk directions at times were vague.

Unfortunately, the bed was 2 singles joined together, which, while fairly standard practice, lacked the usual top protector to join them together, only a sheet was used, meaning there was a hard ridge of mattress edges running down the middle of the bed. The mattresses were very hard which played havoc with my back and shoulders. The rooms were warm and the air con didn't keep up, so we needed to open a window at night which meant letting a lot of noise in as well. There's a small mini bar but no tea and coffee making and no iron.

So while we loved the look of the room and the view, the negatives were quite annoying, which would probably stop us from returning.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skyerow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this review, 25 July 2014
Dear Guest,

We have received your feedback about your stay. We are very disappointed to learn that your experience at the Hotel did not meet the expectations.

Thank you for bringing the situations to our attention.

We do hope to welcome you in a near future.

Kindest Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kansas
Level Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 7 June 2014

We spent 3 days at the hotel with a group of ten. Rooms were well done and very clean. The lobby staff was very helpful and professionalism. They have a great bar and we enjoyed their restaurant. the hotel is right on the river and faces a square full of outdoor restaurants. Porto is a graet city and the hotel was a great experience.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kseconomist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this review, 25 July 2014
Dear Guest,
It was a pleasure welcoming you at the Pestana Porto Hotel and we are very pleased to learn that you found the Hotel and services to be good. We are also very satisfied with the fact that all the standards and processes during your stay were well conducted. Your positive feedback is most valuable for the continuation and improvement of our services.

We do hope to have the pleasure of welcoming you in a near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 6 June 2014 via mobile

When visiting a UNESCO World heritage site you are not going to find run of the mill Marriott style hotels, thankfully. Lovely hotel, great staff and nicely appointed rooms with great bathrooms.

The hotel is only minutes walking distance of many world famous sites. Breakfast is a limited affair but certainly adequate for a long days exploring.

Stayed June 2014
Helpful?
1 Thank MarkMac1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this review, 25 July 2014
Dear guests,
Thank you very much for your comments about your stay at the Pestana Porto Hotel. We are very pleased to receive your positive feedback about your experience at the Hotel and that you found our services to be good.
We hope that we will soon have the privilege to welcome you again.
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pestana Vintage Porto

Property: Pestana Vintage Porto
Address: Praca da Ribeira, 1, Porto 4050-513, Portugal
Region: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Porto
#5 Family Hotel in Porto
#7 Luxury Hotel in Porto
#7 Romantic Hotel in Porto
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Pestana Vintage Porto 5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Pestana Hotel Porto
Porto Pestana Hotel

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