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“More a 3 star than 4”

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Pestana Vintage Porto
Ranked #9 of 108 Hotels in Porto
Austin, Texas
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“More a 3 star than 4”
Reviewed 10 July 2014 via mobile

The hotel is clean and the staff very pleasant, but when we arrived it was located down a pedestrian street so had to park in a bus stop while one of us ran down to ask about parking. Would have been helpful if the information was provided in the booking.
Sadly the breakfast is in line with the US cheap hotels (think la Quinta). Every other location through out Portugal had lovely breakfasts so very disappointed with canned food.
The beds were incredibly hard, not standard European hard, more like sleeping on the floor.
Location overall was handy to the main tourist sites and easy location to great restaurants (not the waterfront ones).

Stayed July 2014
Helpful?
1 Thank charmg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this review, 25 July 2014
Dear Guest,
We thank you for your feedback about your stay at the Pestana Porto Hotel.
We are very disappointed to know that some aspects during your stay did meet the expectations

We do hope to have the privilege of welcoming you in a near future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,107 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (359)
Date | Rating
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English first
Swansea, Massachusetts
Level 4 Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 July 2014

Staff very friendly. Complimentary wine at check in which was perfect after a drive from the airport. Restaurants everywhere. Easy walk over the bridge to all the port wine tasting cellars. Breakfast very good and bed very comfortable.

Room Tip: Ask for a river view room.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Debbie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this review, 25 July 2014
Dear Guest,
It was a pleasure welcoming you at the Pestana Porto Hotel and we are very pleased to learn that you found the Hotel and services to be good. We are also very satisfied with the fact that all the standards and processes during your stay were well conducted. Your positive feedback is most valuable for the continuation and improvement of our services.

We do hope to have the pleasure of welcoming you in a near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level 5 Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 July 2014 via mobile

Make sure you get one with a view and preferably on the 4th or 5th floor. It is so fascinating looking out at the activity below that it is hard to leave. It is a tourist area but there is so much choice for places to eat. You definitely don't need a car as you can walk to the main historic centre in 10 minutes. A car would be a hassle. The room was larger than usual, had a nice bathroom and big windows. We liked the WiFi. A very helpful front desk, very nice breakfast with superb coffee and friendly staff. We would give it a 5/5 if they had a jug to boil water for tea and coffee which is standard in New Zealand but otherwise a very memorable place.

Stayed July 2014, travelled as a couple
Helpful?
Thank Gerri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this review, 25 July 2014
Dear Guest,
We thank you for your feedback about your stay at the Pestana Porto Hotel. We are very pleased to learn that you had a positive experience at the Hotel and that you have taken the opportunity to enjoy all the attractions of the area on which the Hotel is situated.

We do hope to have the privilege of welcoming you in a near future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 5 Contributor
74 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 July 2014

Spent the weekend in Porto at this great hotel. Right on the water next to cafes, street vendors and river tour operators (a bit noisy in the late evening). A weekend here is not enough. The staff was outstanding, accommodating every request. Breakfast was included, and very good food and selection. You could have it delivered to your room for a 5 euro fee. About a 7 euro taxi (for two including two bags) from the metro station. Walk everywhere in town but if you decide a longer journey to the coast, grab the bus (very clean) for less than 2 euro.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this review, 25 July 2014
Dear Guest,
It was a pleasure welcoming you at the Pestana Porto Hotel and we are very pleased to learn that you found the Hotel and services to be good. We are also very satisfied with the fact that all the standards and processes during your stay were well conducted. Your positive feedback is most valuable for the continuation and improvement of our services.

We do hope to have the pleasure of welcoming you in a near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
126 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 30 June 2014

Nestled in the heart of the tourist and historical district this hotel provides beautiful views over the Douro river and the Cellar Houses on the opposite bank.
Walking distance to great cafes and nightlife.
Souvenirs and Port tasting outside the front door!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank chadpond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this review, 25 July 2014
Dear Guest,
It was a pleasure welcoming you at the Pestana Porto Hotel and we are very pleased to learn that you found the Hotel and services to be good. We are also very satisfied with the fact that all the standards and processes during your stay were well conducted. Your positive feedback is most valuable for the continuation and improvement of our services.

We do hope to have the pleasure of welcoming you in a near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level 6 Contributor
91 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 27 June 2014

We had a corner room on the 4th floor overlooking the Douro River on one side and the plaza on the other. The room was clean and the view was spectacular. However, the noise from the plaza lasted late into the night until the restaurants on the plaza were closed for business.

Our room had a raised floor, there were 4 steps to walk up from the entrance to the main part of the room. The double bed was made up of two single beds pushed together. What I found most disturbing was the creaking of the floor boards, probably due to its design and lack of maintenance. Its most disturbing during the night when one had to get up to go the bathroom.

There was no kettle in the room and nowhere to get a cup of hot water before bed as the hotel had no restaurant. Its run more like a bed and breakfast establishment. When we were there for 2 nights, the hotel was filled with tour groups. At peak time for breakfast, it was quite busy and noisy. Breakfast was adequate, there were fresh fruit juice, fruits, cereals, yoghurt, choices of bread, cheese, eggs and cold cuts.

Room Tip: A room with river view on high floor.
See more room tips
  • Stayed June 2014, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this review, 25 July 2014
Dear Guest,
We thank you for your feedback about your stay at the Pestana Porto Hotel. We are very pleased to learn that you had a positive experience at the Hotel and that you have taken the opportunity to enjoy all the attractions of the area on which the Hotel is situated.

We do hope to have the privilege of welcoming you in a near future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level 4 Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 June 2014

The location is ideal, but get a room with a river view , preferably on the 4th or 5th floor. The view across the river is really nice in the evening when everything is lit up. Breakfast is simple but good. The staff is very friendly and the rooms comfortable.
There are a lot of nice little restaurants on the side streets.

The area around , especially going uphill could use some sprucing up. A lot of abandoned dilapidated buildings.

We would definitely stay there again, mainly for the location.

Room Tip: Try to get a room with a river view on the 4th or 5th floor.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fonzy2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this review, 25 July 2014
Dear Guest,
We thank you for your feedback about your stay at the Pestana Porto Hotel. We are very pleased to learn that you had a positive experience at the Hotel and that you have taken the opportunity to enjoy all the attractions of the area on which the Hotel is situated.

We do hope to have the privilege of welcoming you in a near future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pestana Vintage Porto

Property: Pestana Vintage Porto
Address: Praca da Ribeira, 1, Porto 4050-513, Portugal
Region: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Porto
#5 Spa Hotel in Porto
#7 Romantic Hotel in Porto
#9 Luxury Hotel in Porto
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Pestana Vintage Porto 5*
Number of rooms: 109
Official Description (provided by the hotel):
In one of the most prestigious areas of Porto, the Ribeira historic district you will find the Pestana Vintage Porto, constructed as a group of 18 buildings that have been named a UNESCO World Heritage Site. Postcards always feature the hotel right in front of the Douro River, which blends in nicely with the other historic buildings in the area. We welcome you with an atmosphere that is at once vintage and contemporary, luxurious and romantic. The RIB BEEF & WINE restaurant is the place for true connoisseurs of great beef and wine. All rooms have Wi-Fi and some feature views of the Douro River, the Wine Cellars of Gaia and the D. Luís Bridge. ... more   less 
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Also Known As:
Pestana Hotel Porto
Porto Pestana Hotel

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