We bought our ticket for the Douro Acima 6 Bridges Tour from Sandeman during our free walking tour. Whilst we thought the walking tour was great, Sandeman should be ashamed of themselves for selling tickets to this cruise which was just terrible. We were asked if we wanted the ‘English’ cruise expecting there might be some sort of commentary which would have improved the experience but what we discovered was a boat full of people huddled on board out of the rain, standing room only...........looking absolutely miserable - we couldn’t wait for the 50 mins to be up, the biggest waste of 15Euros each during our stay and it could be so much better with a little effort from the company. Sadly they are not interested in customer satisfaction just taking the money.
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