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“Definitely not a 4 star hotel”

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Belver Beta Porto Hotel
Ranked #95 of 106 Hotels in Porto
Lisbon, Portugal
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Definitely not a 4 star hotel”
Reviewed 29 June 2010

Stayed 2 nights, old hotel with very dated rooms, the hanging panel was hanging, didn't try the pool area/jacuzzi.
However the food is good, lunch and breakfast and the staff are friendly.
Overall a nice 3* hotel, but most certainly not a 4* as they claim.

  • Stayed June 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lrascao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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367 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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northern ireland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 June 2009

I stayed here from 23rd to 27th May 2009 and it felt like an endurance test staying here! The air conditioning didn't work, the shower was broken, the room was dirty even after room cleans each day and the staff were very unhelpful.

I normally stay in hostels when travelling but I decided to 'treat myself' to a 4star hotel.. what I didn't realise is that 4 star by UK standards is not the same across the board. This place was simply awful.

Everything is very dated and in need of repair. The hotel is miles out of town and you need to get a bus in and out (number 600 from Trindad) It's in a dodgy area too which I didn't realise until I got there. One night I didn't get to slepptil the early hours due to cars flying past with their hand stuck to their horns.. they never seemed tolift their handsoff them after acouple of seconds. Apparently there are alot of muggings and petty crime in the area and there is a waste ground right infront of the hotel which doesn't look good. I didn't feel all that safe -and I've travelled alone backpacking alot including in South Africa.

I had a minor run in with the staff at the front desk as I had asked when I booked the room that I have loan of a hairdryer... well they confirmed this at check in and told me it would be delivered to my room that day. I went out to go exploring but by late evening it still wasn't there and I went back down to reception to see where it was. The guyat the desk was very rude and said I had made a mistake and it had been delivered. When Ipushed it and said it hadn't and if I had made a mistake I would bring the extra one back (I'd just come from the room and knew it wasn't there!) He gave me the hairdryer but he implied that I was a liar and that I might be trying to steal one! It was ridiculous.

Another time I asked for a bathrobe and the girl on the desk said "yes there's one behind you, and in your room".. this is an example of non-English speaking staff, The woman on the desk on the way into the indoor pool couldn't even say hello. By the way, if you use the pool you must wear a swimming cap.. and in the absence of owning one (who brings a swimming capon holiday?) I had to ask for one.. to which I got a shower cap!

Just don't stay here, it's awful. The lack of people sitting eating breakfast in the morning by the sombre hotel 'restaurant' staff spoke volumes.

Oh, and if you're vegetarian - good luck finding anywhere which serves vegetarians food! I ended up eating fruit I bought in a supermarket for 3 nights dinner.

  • Stayed May 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank randomnomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Porto hotels

Plymouth, UK
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 23 April 2009

Stayed here for two nights in April to watch footy at Porto stadium. Good price all things considered and an ideal place if you just want somewhere reasonable to sleep.

Staff are very friendly and helpful. Pool is scruffy and dated but just fine, you need to have sandals to go to pool otherwise you have to wear plastic foot coverings which are not cice. Sauna and steam room both good as is jacuzzi. Bar is well stocked and reasonably priced.

Taxi to town centre will cost around 6 euros and ribeira is 8 euros. No metro station anywhere near so cabs really are only way to get around.

Re. parking... I parked my car for two nights in adjacent car park and it was broken in to (along with several others)... My sat nav was stolen. Staff were very helpful and called police (also translated for me) but this was obviously a pain. Policeman told me that this area of Porto has a huge drug problem and that petty crime is prevelant here. Recommended against leaving car there or walking alone in darkness (hence why you need to get cabs).

Aside from this unfortunate incident the stay was fine, comfy beds, nice bathroom, air-con didn;t work though.

  • Stayed April 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chewyryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 May 2008

If you are expecting this hotel to be up to the 4* standard it is advertised as, you will be very disappointed. It is more like a 2*.

Negatives:
Very dated furnishings and the whole hotel (apart from the reception area) is in need of modernisation. Stairwell areas are really grim - plaster off the walls and ugly fire doors etc. Pool area is very small and very hot, and quite run-down. Rooms are not very well sound-proofed and our mattress had a big dip in the middle of it which was a little annoying. No hairdryer / iron / tea or coffee making facilities in the room (which you would expect in a 4* hotel). Not very close to the city centre (although bus stops nearby).

Positives:
Modern double glazing. Bathrooms are ok. Staff are friendly and happy to be of service and the continental breakfast is OK - fresh bread, cereal, cold meat and cheese etc. Only 10-15 min bus ride to city centre, only Euro 1,35 for one-way trip.

Overall, i wouldn't choose this hotel again when visiting Porto.

  • Liked — Friendly staff
  • Disliked — Very out-dated furnishings etc
  • Stayed May 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Lozz35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 10 October 2007

This place was pretty scruffy, very old inside, the "health club" was a hot crowded mini-pool which was very out of date. The car park across the street for the Hotel was so potholed we bottomed out the car driving in and out, plus were bombarded by beggars. The area is a 45 minute walk to down town through some really scruffy areas. The rooms stank of smoke and the breakfast was stale bread and packaged jam and nothing was freshened up. Save yourself and dont stay here!

Stayed September 2007
Helpful?
Thank tinkertoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amersfoort
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 May 2007

We booked the Hotel through D-Reizen in Amersfoort
and stayed from 15/05/2007 till 19/05/2007

People in the Hotel are indeed very friendly
and apologetic and when you speak the language
then that surely helps.

The Hotel room was noisy at night by street traffic and
some other visitors had to talk loudly at night.

In the evening the room was hot and damp, the airco
did not function well.

There was a big group visiting the hotel and simultaneous
there was water leakage from the 1st floor in the area/ room
where we had breakfast.
Breakfast was disorganised and there was not enough staff available to properly prepare/ clean tables and have all in
place as need be.
This was certainly the responsibility of the hotel
to make sure this is done well no matter what.

The orange juice was not real orange juice.
The variety of breakfast food was limited.

The glasses and plates ect were wet and not clean
and dried.

This is not a 4 star hotel and I would not recommend it.

  • Liked — Friendly staff
  • Disliked — Breakfast and Noise
  • Stayed May 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank HansDAmersfoort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto, Portugal
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 4 May 2007

I’ve stayed 5 nights at this hotel, since my house was being rebuilt.

This hotel is not brand new and, at the first instance, you might become sad for your choice; since carpets are old and furnisher is obsolete. Even the bar has an old furnisher.

I was thinking on voting with the value 3.

But, then I’ve reminded that this hotel has great facilities: it has a nice (interior) pool, a small gym, sauna, Turk bath... for FREE, for their guests. It also has a very good breakfast, with fresh bread, croissants, eggs, bacon, yogurts and some fruit.

All people are very nice, which is important to make you feel good. Another thing that I’ve liked was: besides the automobile park being night open (and at the city center), I’ve liked the idea of a guard (nice man) being around our cars, seeking if everything is OK.

So, I’ve decided for the value 4.

  • Liked — Good people and nice facilities (swimming-pool, gym, sauna, ...)
  • Disliked — Old furnisher and carpets
  • Stayed May 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Ricardo_Almeida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Belver Beta Porto Hotel

Property: Belver Beta Porto Hotel
Address: Rua do Amial 601 607, Porto 4200-062, Portugal
Region: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Porto
Price Range (Based on Average Rates): £
Hotel Class:3 star — Belver Beta Porto Hotel 3*
Number of rooms: 126
Official Description (provided by the hotel):
Comfortable Hotel located in city center, 10 km from Francisco de Sa Carneiro Airport. ... more   less 
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Also Known As:
Beta Hotel Porto
Porto Beta Hotel

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