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“Very friendly staff”
Review of HF Fenix Porto

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HF Fenix Porto
Ranked #28 of 108 Hotels in Porto
Certificate of Excellence
Reviewed 14 November 2013

The hotel is very good situated, not far from the city center and the staff at the receptiondesk is very friendly and very helpful. The rooms are spacious, clean and the beds are good. The wifi is also very good and free. The staff at the breakfastroom is also very helpful, my friend had a gluten allergy and it was no problem for them, they gave her glutenfree bread and soyamilk every morning without extra charges. They also have a sushi restaurant in the hotel and a bar, with a lot of choices and possibilities. I would recommand it!

  • Stayed: November 2013, travelled with friends
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Thank Bollie74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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169 - 175 of 1,116 reviews

Reviewed 28 October 2013

Very good price/quality ratio. Room att 11th floor was very big but also very out of date, at least 20 years old. Reception and lobby are really too dark, it seems to be in club. Breakfast really basic, good choice, tasteful fresh cakes and wonderful bread (like everywhere in Portugal) but horrible coffee, at least for me.
All in all I think I will return here but I'm willing to check for more modern rooms, if they have.

  • Stayed: October 2013, travelled on business
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Thank kuka70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2013

While not the most extravagant hotel, the service was exemplary and all staff were very friendly and willing to help.

The bar in the hotel, which is technically separate was also great.

The rooms were adequate with the appropriate facilities and very nice bedding.

Breakfast was varied and nice.

  • Stayed: October 2013, travelled on business
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2  Thank CFS-Events
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2013

I've bin here with my girlfriend for a city trip although the hotel fits better for a business trip. We slept well, the personnel was friendly, rooms were clean. Breakfast ok, overall: Price-quality is good.

  • Stayed: October 2013, travelled as a couple
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1  Thank Bart T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2013

I know, this is a strange title for a review. It refers to the color of the lighting in the lobby and the exterior building lighting. So irritating I closed the black-out drapes. The interiors are very modern and clean. The service was friendly and the rooms were "nice." It's a good place to stay for a business trip.

  • Stayed: July 2013, travelled with friends
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3  Thank aishasolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2013

Not our first choice of hotel by a long stretch but it turned out fine. No atmosphere or charm but good modern amenities and a spacious room (business class on the 11th floor). Mistake on the booking meant we had single beds the first night but that was sorted the next morning. In both rooms though we could hear the neighbours to one side; luckily the music/chat did not go on too late. Wifi good, shower strong, loads of hot water, fridge for our own booze, big big bed and all kept good and clean. Location not the best, but we grew to appreciate the nearness of the metro and with Capa Negra II down the road we didn't need to hike into town every night to eat. Being slightly out of the way also meant we did a load of walking, which was just as well after the breakfast we had. We never ate lunch, in fact we never even thought about food again until the evening. The buffet breakfast contains everything you could think of: fresh fruit (eg, melon, oranges, pineapple), bread/croissants/toast/sticky buns, hot cooked sausage/ bacon/ eggs/ mushrooms, cereals, yoghurt, cakes - lots of cakes. How reviewers have complained about it I can't imagine.

Room Tip: Definitely go for business class to get a larger room. Away from the lift probably advisable and a c...
  • Stayed: May 2013, travelled as a couple
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2  Thank Popsical
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2013

Old furniture in rooms... Slowest elevator, I had seen... Workers who don't know to read (If I hang "Don't disturb", please "Don't Disturb!", "Don't get into my room!"...)... Very light breakfast and dinners... I don't know prices of other hotels in Porto, but if you will not spend time in Hotel, then preferable just for sleep... (Don't try to work via Wifi, because it is accessable just near door...)

  • Stayed: June 2013, travelled with friends
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Thank Xtrm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about HF Fenix Porto

Address: Rua Goncalo Sampaio 282, Porto 4150-365, Portugal
Region: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#16 Romantic Hotel in Porto
#17 Family Hotel in Porto
#19 Business Hotel in Porto
#24 Luxury Hotel in Porto
Price Range: £56 - £124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HF Fenix Porto 4*
Number of rooms: 148
Official Description (provided by the hotel):
A four star hotel with a special character.The HF Fénix Porto is the smart choice for those seeking a hotel that not only makes you feel comfortable, it makes you feel special.If you choose the Motion rooms located in the top floors, you will benefit from an exclusive decoration and furniture that will turn your stay into a privileged moment.And if you choose these rooms, you will also have access to the Business Centre room, a space equipped to support those travelling in business. If you’re travelling in leisure, Family rooms equipped with bunk beds are also available. Whether for business or leisure, you'll have free Wi-Fi Internet available throughout the hotel.The location of the HF Fénix Porto is unmatchable. Just a few minutes away, you can find the Serralves Foundation and Oporto's downtown. And a few steps away are Casa da Música, Pavilhão Rosa Mota and its surrounding gardens. In the evening and in the surrounding streets you can find excellent restaurant offers and an exciting night life. ... more   less 
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Also Known As:
Hf Fenix Porto Hotel Porto
Hf Fenix Hotel Porto
Porto Hf Fenix Hotel

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