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“Great business hotel”

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Sheraton Porto Hotel & Spa
Ranked #12 of 111 Hotels in Porto
Certificate of Excellence
Reviewed 22 March 2013

Great hotel with ecellent facilities. I stayed in the hotel for business and can highly recommend. Staff is very helpful and friendly and the city centre of Porto is within a fairly short taxi cab ride from the hotel. Wifi was a bit shaky but this may have been caused by the fact that we were with a large group working with the same account. Do not forget to bring your work out clothes since the hotel gym is pretty good with Technogym equipment.

  • Stayed: February 2013, travelled on business
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Thank MennodLeiden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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665 - 671 of 2,152 reviews

Reviewed 20 March 2013

Very stylish with a stunning foyer featuring glass lifts for those not scared of heights, we found the hotel very comfortable and the staff extremely polite and helpful. It is within a short taxi ride of the cosmopolitan Ribiero district on the banks of the Douro river where there are many restaurants and bars though it is itself in a quiet area. The most astonishing breakfast buffet selection ever !! including freshly-cooked omelettes and caviar. Rooms well equipped beds very comfortable. Would definitely return

  • Stayed: March 2013, travelled with friends
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1  Thank GingerGoddess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this reviewResponded 1 April 2013

Dear Guest,
Thank you very much for your comment and such a nice feed-back, which we will share with our team.
We are looking forward to the opportunity of welcoming you again at Sheraton Porto Hotel & Spa!
Best regards,
Joana Almeida
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2013

I stayed for a week on a conference in this hotel. The service was perfect, great food and accomodation, I highly recommend this place if you intend to have a confortable stay in Porto. During that week we saw Cristiano Ronaldo and some other starlets staying overnight here, which is a signalmthat the standard there is high. From the top floor you have great panoramic view of the ciry.

  • Stayed: February 2013, travelled on business
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Thank PaulClem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this reviewResponded 18 March 2013

Dear Sir,


Thank you very much for your nice comment, and for having taken the time to post it.
It is very rewarding to have such wonderful feed-back, which we will obviously share with our team.

Cordially,
Joana Almeida
General Manager

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Reviewed 10 March 2013

We stayed at the Sheraton Porto for a conference for three nights. It's a standard business hotel. Nothing spectacular but comfortable with good services and ammenities. Id recommend if you are in Porto for work and need a full service hotel. If on vacation, I'd consider a more personable option.

  • Stayed: March 2013, travelled on business
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Thank rajithavinnakota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this reviewResponded 14 March 2013

Dear Guest,


Thank you very much for having selected Sheraton Porto Hotel & Spa for your stay and for having posted your opinion.

We are looking forward to the opportunity of welcoming you again in a near future.

Best regards,
Joana Almeida
General Manager

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Reviewed 6 March 2013 via mobile

Good clean, well maintained modern hotel. Friendly staff, good quality food. Drinks were expensive. Especially mini bar drinks!!
Arrived very late at night and the staff quickly checked me in, on site car parking was also appreciated.


Enjoy

  • Stayed: March 2013
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Thank Bigboyboyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this reviewResponded 14 March 2013

Dear Guest,

We would like to thank you for having preferred our property for your stay, and for having taken the time to convey us your opinion, a valuable contribution to the quality of our services.
Please rest assured that we will share it with our team.
We remain at your disposal and look forward to welcome you again in a not too distant future.
Yours sincerely,
Joana Almeida
General Manager

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Reviewed 17 February 2013

A little bit out of the centre of town but easily reached by public transport we had a wonderful stay here. A very luxurious hotel, with a lovely spa (a small swimming pool but a great range of saunas and steam rooms) however the selling point here was the service. Impeccable. From the welcome to the goodbye, everyone in this hotel made sure our stay was perfect.

  • Stayed: May 2012, travelled as a couple
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Thank Georgina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this reviewResponded 21 February 2013

Dear Georgina R,
Thank you very much for your review. It is indeed very rewarding to receive such a nice feed-back, which we will share with our team.
We look forward to welcoming you again soon.
Best regards,
Joana Almeida
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2013

I stayed in this hotel as my company has a corporate agreement. I was traveling with some colleague of mine who is a repeat guest of the hotel and was confident that we would have a great experience....Total disappointment ! Very poor and rude check in experience, we had to queue for ages, no smile, young inexperienced team. I was totally disappointed with the restaurant and its messy service and average food quality. As I was complaining about this experience to a staff member, I was under the impression that there were lots of changes in the management team, that some Sheraton standards were stopped as a result of these changes...really strange explanation of such poor service....definitely not 5 star. The colleague traveling with me told me that indeed the hotel standards have changed a lot for worse. Finally, the location is really boring, nothing to do walking distance from hotel, need to pay taxi to get to the city center. this is the best part of Porto, with trendy bars and restaurants. I do not recommend this hotel and personally will chose alternate hotel in central Porto for my next stay.

  • Stayed: February 2013, travelled on business
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3  Thank Stephane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this reviewResponded 21 February 2013

Dear Stephane L,
Thank you for having taken the time to post your review. We are sorry that we haven’t been able to meet all your expectations. Please rest assured that we will take all the measures we believe appropriate to prevent such situations to occur in the future, and that we will continue to do our best to improve the quality of our services and standards.
Best regards,
Joana Almeida
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Porto Hotel & Spa

Address: Rua Tenente Valadim, 146, Porto 4100-476, Portugal
Phone Number:
Region: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Porto
#3 Family Hotel in Porto
#5 Romantic Hotel in Porto
#6 Spa Hotel in Porto
#12 Luxury Hotel in Porto
Price Range: £98 - £204 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Porto Hotel & Spa 5*
Number of rooms: 265
Official Description (provided by the hotel):
Step into a world where fine art, design and comfort blend beautifully at the Sheraton Porto Hotel & Spa. Our hotel is a modern wonder of marble, wood, steel, and glass, situated in the heart of Porto. Enjoy the convenience of being only a short walk away from fabulous shopping, art museums and nightlife. ... more   less 
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Also Known As:
Sheraton Porto Hotel And Spa
Sheraton Porto Hotel Porto
Porto Sheraton

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