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“nice hotel”

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Sheraton Porto Hotel & Spa
Ranked #11 of 108 Hotels in Porto
Certificate of Excellence
Reviewed 14 December 2013

This an extremely nice hotel in Porto. The reason I am giving it 4 stars is because of having to pay to use the gym and pool. The staff at the hotel are pleasant and helpful. The rooms are spacious and extremely nice.

  • Stayed: December 2013, travelled on business
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Thank Lori D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this reviewResponded 17 December 2013

Dear Lori,
Thank you for having chosen Sheraton Porto Hotel & Spa for your recent stay, and also for your comments, which we will share with our team.
It will be a pleasure to host you again in a near future.
Best regards,
Joana Almeida
General Manager

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566 - 572 of 2,095 reviews

Reviewed 7 December 2013

two nights on business in this hotel, very comfortable and with great service very comfortable room with great bathroom. slightly out of the way in Porto but clean and well furnished. could do with a more intimate bar but still very nice

Room Tip: higher the better
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  • Stayed: December 2013, travelled on business
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1  Thank sfhmgusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this reviewResponded 11 December 2013

Dear Guest,
Thank you so much for having chosen Sheraton Porto Hotel & Spa for your recent stay.
We would also like to thank you for having taken the time to give us your feed-back. Please note that there’s a metro station close to the hotel (5 minutes walking distance), and that the metro takes you to the most relevant places in town.
We hope to be able to welcome you again soon.
Best regards,
Joana Almeida
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2013

We were there for only one night after taking the train from Lisbon. Good location from the train station. I wish we were closer to the old town, but cabs were plentiful and not much money. The lobby bar was comfortable and the service throughout the hotel was very good, friendly and thorough.

  • Stayed: November 2013, travelled with family
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Thank rpantoga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this reviewResponded 9 December 2013

Dear Guest,
Thank you for having chosen our property for your recent stay. We are happy to learn that you have enjoyed your stay with us. We would also like to inform you that there’s a metro station 5 minutes walking from the hotel (Francos), which will take you to the most relevant spots in Porto.
We hope to have the opportunity in a near future to welcome you again.
Best regards,
Joana Almeida
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2013

I've booked a romantic package room with spa and room breakfast and VIP reception in the room with champagne. Very nice and pricy but not that much. A good package for a romantic evening, Enjoy the bar, spacious room and sexy shower (with window dividing it from the rest of the room)

Room Tip: Do not choose a room in high levels because of the heat in the morning.
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  • Stayed: December 2013, travelled as a couple
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1  Thank IvoDias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this reviewResponded 9 December 2013

Dear Ivo Dias,
Thank you so much for having selected Sheraton Porto Hotel & Spa. We are glad to know that we have been able to meet your expectations.
We are looking forward to the opportunity of welcoming you again soon.
Best regards,
Joana Almeida
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2013

The hotel is beautiful and fresh, with a modern interior. The rooms are quiet and comfortable, with all expected amenities. While value for money is on par, there are a few typical problems. The minibar is outrageously expensive (just walk across to the supermarket, a can of Coca-Cola is 9 times less expensive - yes the 800% profit margin is accurate). The second problem is that you have to pay for Internet usage - wake up people it's 2013 - this is no longer acceptable. Breakfast is fabulous, with lots of fresh offerings. Dinner was a serious let-down, it was a bland meal.

Stayed: December 2013, travelled on business
Thank RVTAntwerpen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this reviewResponded 9 December 2013

Dear Guest,
Thank you very much for having preferred our property for your recent stay. We would also like to thank you for your feed-back, which we will analyze carefully.
We remain at your disposal should you decide to return to Porto.
Yours sincerely,
Joana Almeida
General Manager

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Reviewed 1 December 2013

The hotel is very nice. The spa was okay but cost $10 euro a day. I only used it one time as I did not think it was worth the cost and felt it should have been included in the hotel rate. The front desk personnel was very nice and helpful. Their English could have been better but I found this to be an issue all over Portugal. I had dinner at the hotel restaurant one night and the service was great and the risotto with veal was amazing.

  • Stayed: November 2013, travelled solo
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Thank Stephanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this reviewResponded 5 December 2013

Dear Stephanie,
Thank you so much for having selected Sheraton Porto Hotel & Spa for your recent stay. We would also like to thank you for having taken the time to post your comments, which we will share with our team.
We are looking forward to the opportunity of welcoming you again in a near future.
Yours sincerely,
Joana Almeida
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2013

Firstly, this is a good looking hotel with a stunning lobby and the staff were the most friendly I have met. Very attentive to detail. And based on the website, I was very much looking forward to my stay. HOWEVER - what they don't tell you is that the stunning Spa and Pool...that's an extra €10 per person. And the price of the treatments is more than central London prices. Then the breakfast €15 extra. And the cheapest main meal in the restaurant is just shy of €25. The toblerone (small) in the room - that was €8 and the water was €4.50. Come on Sheraton. What started off as a good value deal ended up being a very expensive stay. Shame.

  • Stayed: November 2013, travelled on business
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1  Thank PaulB186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this reviewResponded 2 December 2013

Dear PaulB,
Thank you very much for having selected our property for your recent stay.
We would also like to thank you for your comments, which we will analyze carefully.
We remain at your disposal should you decide to return to Porto.
Best regards,
Joana Almeida
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Porto Hotel & Spa

Address: Rua Tenente Valadim, 146, Porto 4100-476, Portugal
Phone Number:
Region: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Porto
#3 Family Hotel in Porto
#5 Romantic Hotel in Porto
#6 Spa Hotel in Porto
#11 Luxury Hotel in Porto
Price Range: £111 - £343 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Porto Hotel & Spa 5*
Number of rooms: 265
Official Description (provided by the hotel):
Step into a world where fine art, design and comfort blend beautifully at the Sheraton Porto Hotel & Spa. Our hotel is a modern wonder of marble, wood, steel, and glass, situated in the heart of Porto. Enjoy the convenience of being only a short walk away from fabulous shopping, art museums and nightlife. ... more   less 
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Also Known As:
Sheraton Porto Hotel Porto
Sheraton Porto Hotel And Spa
Porto Sheraton

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