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“Ideal for Porto”

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Sheraton Porto Hotel & Spa
Ranked #11 of 108 Hotels in Porto
Certificate of Excellence
Reviewed 6 May 2014

The Sheraton was everything one expects from this chain. Well equipped hotel and superb spa facility. Only negative with the spa was the 8euro charge each use ( and 10 on a Sunday)
Breakfast was superb. Rooms are excellent but took 24 hours to get air-con problem sorted.
Lovely bar area but bar prices prohibitive! Not surprising that in a busy hotel the bar was very quiet.
Hotel location is good and in a quiet area so no traffic noise problems.

  • Stayed: April 2014, travelled with family
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1  Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this reviewResponded 9 May 2014

Dear James B,
Thank you for your preference and comments, which we will carefully review. We remain at your disposal should you decide to visit Porto and our property again.
Yours sincerely,
Joana Almeida
General Manager

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536 - 542 of 2,095 reviews

Reviewed 4 May 2014

I stayed at the Sheraton Porto in April 2014. This is my go-to hotel in Porto. All in all this was a great stay. I really enjoyed the upgrade to a suite on the club floor (12). The suites have a small patio which really makes for a nice evening looking at the sunset.

The staff, as always, are top notch. The beds and amenities are very comfortable. And most important to me, the internet is nice and fast. Well worth the extra fee.

Room Tip: Get a north side facing room, I think they are quieter.
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  • Stayed: April 2014, travelled on business
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Thank AgileDude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this reviewResponded 9 May 2014

Dear Guest,
Thank you very much for your preference and wonderfull comment, which we will sahre with our team.
We are looking forward to welcome you again soon.
Best regards,
Joana Almeida
General Manager

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Reviewed 29 April 2014

Like all Sheratons, rooms are clean, big and fully equipped (satellite TV, wifi, heating, etc). I specially liked the swimming pool at the top; great vistas of the city and the river.
The breakfast is fantastic; fresh fruit, juices, coffee, bakery.
The only weak point is that it is located in the middle of nothing, you have to take a taxi to the city centre (you have a taxi stop there).

  • Stayed: August 2013, travelled as a couple
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1  Thank Martina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this reviewResponded 9 May 2014

Dear Martina B,
Thank you for your preference and comment, which we will share with our team. For your next visit, please note that there’s a metro station 5 minutes walking from the hotel, which takes you easy and comfortably to the main spots in town, as well as to the airport.
Yours sincerely,
Joana Almeida
General Manager

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Reviewed 25 April 2014

Stayed here a few days at the end of easter holidays with our kids. One of our rooms was upgraded for free to a suite room with club access to better accommodate our family. Package included breakfast and internet which was a great deal. FItness center is excellent, spa with pool quite nice. Excellent running route along small streets towards Foz and then along the shore direct out the front door of the hotel, can't beat it!. Fun, local restaurants within walking distance. Metro to city center also very close. Hotel staff was excellent and providing recommendations for outings or dining. We had a great experience.

  • Stayed: April 2014, travelled with family
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1  Thank Cate B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this reviewResponded 29 April 2014

Dear Cate B,
Thank you very much for having selected our hotel for your recent stay. We are glad you enjoyed it, and look forward to welcoming you in your next visit to Porto.
Yours sincerely,
Joana Almeida
General Manager

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Reviewed 21 April 2014

We were travelling as a group (Riviera Travel) to visit Porto. The Sheraton is an excellent hotel (a bit of a trek to the city centre though). The rooms are spacious and very well equipped (even for those on the lower floors but with NO tea/coffee making facilities) Plenty of storage space - bathrooms with both tub and shower - good lighting and with robes and slippers. The fitness centre was extremely well equipped with modern equipment (and plenty of stations) but I do object to paying extra for access to the swimming pool (I did not in fact indulge - but it would have been nice to cool down after a session on the tread-mill - but for the short time I would have been there - not worth it). Breakfasts were excellent with plenty of choice - good coffee and plenty of fresh fruit. Dinners (we were on a half-board package) were good - a reasonable choice of main courses but it would have been nice to have choices of starters and puddings. But I wish the waiters would leave the bottles of wine on the table - my partner and I much prefer to pour the wine ourselves as and when and how much when WE want it. In summary an excellent hotel - bit far from the centre (but taxis are only about 7EUR one way)

Room Tip: As usual the higher the better
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  • Stayed: April 2014, travelled as a couple
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1  Thank Einrac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this reviewResponded 23 April 2014

Dear Guest,
Thank you for having recently stayed with us, and for your detailed feedback. We would just like to point out a few details: fitness is free of charge and available 24 hours a day. The fee that you mention is not just to access the pool, but to use all the Spa facilities. Please also note that there’s a metro station 5 minutes walking from the hotel, which takes you to the main spots in Porto, as well as the city’s airport.
We would be pleased to welcome you again in a near future.
Best regards,
Joana Almeida
General Manager

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Reviewed 20 April 2014

I have stayed here several times on business. It is good for a business hotel but has quite a sterile atmosphere, so you may prefer something smaller, with more character, if you are visiting on holiday. However, it is clean, with spa facilities. The food served in the bar and restaurant is average/good and there is an extensive breakfast buffet. Taxis are parked outside, which is helpful. Staff are friendly and the bar staff very good. There are mini bars in the bedrooms but no tea making facilities. Bathrooms are large and clean.

  • Stayed: January 2014, travelled on business
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2  Thank TravellingMum7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this reviewResponded 23 April 2014

Dear Guest,
Thank you very much for your continuous loyalty to Sheraton Porto Hotel & Spa.
We would also like to thank you for your opinion, which we will share with our team, the bar one in particular.
We are looking forward to your next stay with us soon.
Yours sincerely,
Joana Almeida
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2014

Very modern and clean hotel. Very accommodating and friendly staff (especially the manager, Mr. Goncalo Ramos). Also, we probably had the best meal we have ever had in Portugal at the hotel restaurant.

As other have mentioned it is about a 10 minute walk to the Metro and about a 10 ride to the city center. Be sure to have Euro coins as the ticket machine would not accept Visa and Euro notes.

Minor suggestions to the hotel:

1) Parking should be free and included for all hotel guests. I would understand the charge for parking IF you were located in the city center where space is a premium, but the reason many people tend to stay at a non-city center hotel is because they usually almost always include parking.

2) In room WiFi should be free. This is 2014 not 2004.

3) Pool access should be free. Again, even basic hotels have free pool access. This property should as well.

In conclusion, we would definitely stay here again. Many of the city center hotels are older and will have smaller rooms. Don't let the minimal distance deter from you.

  • Stayed: April 2014, travelled as a couple
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1  Thank DRSJPESQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this reviewResponded 23 April 2014

Dear Guest,
Thank you for having preferred our hotel, and also for your comments and suggestions.
We will be sharing your feedback with our team, Gonçalo Ramos in particular, and look forward to your next stay with us.
Best regards,
Joana Almeida
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Porto Hotel & Spa

Address: Rua Tenente Valadim, 146, Porto 4100-476, Portugal
Phone Number:
Region: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Porto
#3 Family Hotel in Porto
#5 Romantic Hotel in Porto
#6 Spa Hotel in Porto
#11 Luxury Hotel in Porto
Price Range: £110 - £322 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Porto Hotel & Spa 5*
Number of rooms: 265
Official Description (provided by the hotel):
Step into a world where fine art, design and comfort blend beautifully at the Sheraton Porto Hotel & Spa. Our hotel is a modern wonder of marble, wood, steel, and glass, situated in the heart of Porto. Enjoy the convenience of being only a short walk away from fabulous shopping, art museums and nightlife. ... more   less 
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Also Known As:
Sheraton Porto Hotel Porto
Sheraton Porto Hotel And Spa
Porto Sheraton

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