We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beware of excessive car park charges - hotel was fine but lacks customer service”
Review of Vivacity Porto

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Vivacity Porto
Ranked #25 of 154 Porto B&B and Inns
Certificate of Excellence
Bordon, United Kingdom
Level Contributor
242 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
“Beware of excessive car park charges - hotel was fine but lacks customer service”
Reviewed 17 July 2013

Very central location in historic Porto (Oporto), this is a modern and comfortable but basic supposed-to-be economy hotel. Directly outside there are bakeries for breakfast and shops and bars are a short walk away.

WARNING
If you are travelling by car, please beware that the nearby public underground car parks are very expensive and, despite being advised at check in we would pay a reduced rate of €12 for 24 hours, we had to pay €35, making the total cost unaffordable for a budget hotel. The room rate of €40 suddenly becomes €75 and is therefore no longer 'budget'.

I regret having to write this negativity for the hotel, but having exchanged numerous emails with the management there is no satisfactory resolution - it seems the staff do not speak good English (a poor excuse in our case as my partner is native Portuguese) and they should have advised us we needed a special pass for the car park - we couldn't return at the time because we were already aware our flight was imminent.

OVERALL
Decent, clean hotel but not value for money if travelling by car and the staff fail to follow procedure to ensure car parking charges are not excessive. Sad to say but our stay in the beautiful city of Lisbon was severely tainted by this experience.

Room Tip: Not a budget hotel due to car park charges
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kevinfff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

219 reviews from our community

Traveller rating
    84
    107
    20
    6
    2
See reviews for
26
136
12
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
76 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 9 June 2013

Very nice hotel in the heart of Porto, close to lots of bars and restaurants. Room was really clean with a very spacious bathroom. The owners are really nice and friendly people. Good value for money.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Minimigreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milano
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 March 2013 via mobile

Good position in the city, close to aliados metro station and main attractive locations good service, good price
Rooms are clean and equipped with tv, towels, toilet facilities.
Staff unfortunately doesn't speak English and sometimes is really difficult to communicate.
Warmly suggested!!!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stefano B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofia, Bulgaria
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 25 September 2012

Vivacity is very close to the city center and to the Sao Bento train station. It has been opened recently and I could unhasitatingly say, that it was the best place, where we have slept from our four Portugal cities experience. Everything was brand new and very nice done. The room was spacious and clean. The furniture was new style. The windows were "from the floor to the roof" and a lot of light could go inside the room. There were window covers too, very important to fight the midnight noise coming from the small square nearby, some days. The bathroom was clean and spacious also. Everything inside was working great. The room was cleaned every day. Wi-Fi network was presented and the usage was included in the price of the room. The bed was big and comfortable. There were air-conditioning and TV also. There were two restaurants and a bakery just on the square. It was also possible to leave the luggage for some time, after the check-out.
I have just nothing to complain. It was a perfect stay and real rest for us there.
Highly recommended!

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SDBG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto, Portugal
Level Contributor
166 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 352 helpful votes
Reviewed 18 September 2012

The Vivacity Porto has just open, I think they have a bit more than 1 week, so prices are very competitive and unbeatable. The place, a Guest House, is wonderfully located, right at the heart of the city, with dozens of cafes and restaurants nearby, as well as tranportation (bus 50mts, metro 150mts, train 100mts) to reach the airport and other places in town. The building is antique, typical Porto's facade, all of it recently renovated, as well as the rooms - larges, clean, with modern lines, excelent soundproof (amazing for an antique building in the middle of the city), comfortable, very cozy, nice and friendly staff. The prices are really great (35€ doble/night), no breakfast but there's a lot of typical cafes aside with magnificent portuguese pastries.
Tottaly recomended, an authentic hidden gem.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank PortoExplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Porto hotels
0.5 mi away
Casa dos Guindais
Casa dos Guindais
#10 of 154 in Porto
275 reviews
0.1 mi away
Grande Oceano Guest House
0.1 mi away
Yes! Hostel Porto
Yes! Hostel Porto
#4 of 225 in Porto
377 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Porto Central Flats
Porto Central Flats
#12 of 225 in Porto
117 reviews
0.8 mi away
Fine Arts Guesthouse
Fine Arts Guesthouse
#22 of 154 in Porto
143 reviews
0.2 mi away
Yours GuestHouse Porto
Yours GuestHouse Porto
#6 of 154 in Porto
416 reviews
Show Prices
Show Prices
Show Prices

Been to Vivacity Porto? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Vivacity Porto

Property: Vivacity Porto
Address: Praca Guilherme Gomes Fernandes 35, Porto 4050-293, Portugal
Region: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Kitchenette Wheelchair access
Hotel Style:
Ranked #25 of 154 B&Bs / Inns in Porto
Price Range (Based on Average Rates): £
Hotel Class:4 star — Vivacity Porto 4*
Number of rooms: 10
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Agoda, Priceline and Hotel.de so you can book your Vivacity Porto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing