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“Music to All Ears?”
Review of Hotel da Musica

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Hotel da Musica
Ranked #31 of 106 Hotels in Porto
Certificate of Excellence
New Haven
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Music to All Ears?”
Reviewed 15 August 2014

The Hotel da Musica is a spotlessly clean, modern hotel with a fine central location in Porto. It has a charming musical motif that is reflected in the carpeting you walk on as you enter, the decor of the Bar Pavarotti, and even the corridors and the rooms--the proprietors clearly care about music and know something about it (and Porto's Casa da Musica is just around the corner). Everything about the hotel seems to reflect the latest in technology and decor, but that is not always advantageous--for instance, the sink in our bathroom area was so designed as to hold no water, and as to make splashing almost inevitable when the tap was turned on, however carefully. And the shower door was so designed as to make the escape of water on to the bathroom floor inevitable every time it was opened, even though it kept the water from flowing it when closed.
The breakfast buffet was impressively ample, but there seemed to be something wrong with the coffee--at any rate, we both felt somewhat unwell after drinking it. But a most remarkable feature of this hotel is that it can, and does, provide supervised kosher dinners for orthodox Jewish travellers,of good quality and at reasonable cost (a 3-course dinner for two people cost about 45 to 50 euros, not including drinks), and attentively served. This should make it a perfect choice for visitors requiring such service.
The hotel staff are very helpful and polite. They all speak English well, and are sweetly encouraging to guests (like the present writer) learning to speak Portuguese.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Euphues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catarina V, Guest Experience Manager at Hotel da Musica, responded to this review, 17 August 2014
Dear Guest,

Thank you for sharing with us your opinion about your recent stay in our hotel.

The comments of our customers are very important, so we can continuously improving our services.

Your feedback regarding the Jewish guests and our Kosher food this really important for us since is a new project.

Hopping you stay with us in a next opportunity.

Yours Faithfully,

Ana Rita Ferreira
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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704 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
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  • English first
  • French first
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  • Greek first
  • Hebrew first
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  • Japanese first
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English first
New York City, New York
Level Contributor
234 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 9 August 2014

This hotel is a very good choice for tourists in Porto. It is located near the Casa da Musica, a major entertainment center in the city. There is a food court next door and a large shopping center across the street. Also, a wide variety of very good restaurants and cafes are close by on Boa Vista St. The metro is about a 7-8 minute walk away and a bus station is right next door. The staff is very friendly and helpful. The design and rooms are modern and very tastefully decorated. The breakfast is plentiful and varied; it includes items like walnuts, watermelon, fruits, cheeses, cakes, meats, eggs, many yogurts and many, many other items.
For kosher travellers, this is the one place to stay in Porto. There is a separate kosher menu (a separate kosher kitchen) and the staff has been carefully instructed regarding issues of concern to Jewish guests. The synagogue is about a ten minute walk away.

Room Tip: The rooms are not large but certainly sufficient.
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  • Stayed August 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catarina V, Guest Experience Manager at Hotel da Musica, responded to this review, 17 August 2014
Dear guest,

On behalf of our entire team, we would like to thank you for the kind words about your stay at our hotel.

Opinions like yours encourage us, to improve our services day by day.

It´s really important for us have this kind of feedback regarding the Jewish guests and our Kosher food since is a new project.

Hopping you stay with us in a next opportunity.

Yours Faithfully,

Ana Rita Ferreira
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai, India
Level Contributor
72 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 23 July 2014

If you want a place to brighten up your stay at Porto, then this hotel is the place to stay. From the reception space and the people at the front desk, to the corridors, the rooms and the food court at the basement, everything is bright, cheery and well designed. The hotel is close to the Casa da music metro stop but is a bit difficult to find because there is no signboard. However the building where it is housed is well known, so one only has to ask directions to it.

We stayed in a room for three. The design was unusual. Soon after a short passage way from the room door, were separate cubicles for the WC and shower, and a wash basin. This part of the room is nicely separated from the beds. The room was long, well lit and cheery. However, we felt that functionality has been sacrificed at the altar of design - there is inadequate storage space, particularly for the luggage (we had only 2 small pieces apart from back packs and yet only one small stool on which to keep them!).

Right from the long corridor that leads to the rooms, one can see the food court at the basement. One has to go through the back of the reception - all spaces are beautifully designed - and down the stairs to the food court. We were at Porto during the Brazil- Columbia match of the FIFA World Cup and enjoyed watching the match on big screen at the Food Court, while eating some delicious thin crust pizzas. The hotel reception had a large television and was an equally good (and quieter) place to watch the match.

The breakfast spread was good with good variety and choices including eggs. We had some freshly brewed coffee which alone was charged extra but at a very fair price.

Service (room service and otherwise) was excellent and we enjoyed our interaction with people at the front desk and in particular, the Brazil born but otherwise fully Portugese Patricia.

Stay fresh and cheery Hotel da Musica! You brightened up our stay.

  • Stayed June 2014, travelled with family
    • Value
    • Service
Helpful?
3 Thank RamTheWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catarina V, Guest Experience Manager at Hotel da Musica, responded to this review, 17 August 2014
Dear Guest,

On behalf of our entire team, we would like to thank you for the kind words about your stay at our hotel.

Opinions like yours encourage us, to improve our services day by day.

We keep waiting for your return.

Yours Faithfully,

Ana Rita Ferreira
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
101 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 14 July 2014

We spent 3 nights in this hotel and we had a great time. Hotel is modern, rooms are large enough, right, spotlessly clean and have all you need. Bathroom is very modern, we liked the design. As usual with this kind of modern bath, design is put on top of practicality, but we don't mind that at all, we really liked the place, some splashing and water here and there really didn't matter in the scheme of things. Some are complaining about getting to their rooms; indeed, corridors might seem tricky, but we enjoyed exploring the hotel and finding various routes to go to the restaurant for breakfast or to get to the underground parking.
We had a hire car as Porto was a 3 days stop on our Portugal tour, and the hotel is easy to find from the airport, and then easy to get out of the city without having to drive into Porto itself. Parking is in a secure underground car park and costs 9.50 euros a day. Access to city is also easy enough, if one wants to drive (although I recommend walking or public transport, much better ways to explore the city than driving through it).
As mentioned in other comments, hotel is not exactly in the heart of the city center, but for us was very convenient, we liked walking to the river shore and back, it was good exercise, we liked to observe the city and to lower our food after delicious dinners :) .
The hotel itself is located inside an old market, which is a light bright modern space with various food and drink options, very nice atmosphere to it on various moments of the day: business lunches, people on lunch break, or joining for drinks after office hours. Really nice to mingle with the locals, we found it very popular.
Breakfast was nice, we liked it that it was enough variety on the dishes but not food wastage as we have observed in other hotels. Fruits were very fresh, coffee really good, and staff were very smiley and attentive. Overall service of the hotel was good.
Check out was not the fastest, but the reception staff spoke good English (which was refreshing after other previous experiences) and they have been very helpful each time we asked for information or direction.
All in one, we had a great time in this hotel and we recommend it if one is happy with being a short distance out of the center.

  • Stayed August 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank oana_15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catarina V, Guest Experience Manager at Hotel da Musica, responded to this review, 6 August 2014
Dear Guest,

On behalf of our entire team, we would like to thank you for the kind words about your stay at our hotel.

Opinions like yours encourage us, to improve our services day by day.

We keep waiting for your return.

Yours Faithfully,

Ana Rita Ferreira
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona, Spain
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 12 July 2014

The hotel is not in the center of Porto, but it is walking distance form the Casa da Musica metro stop, which mean is well connected with both the airport an the city center (10-15 min trip). Actually, if you don't mind walking a bit, you don't even need the metro to reach the city center.The hotel itself is located inside an old market (hard to distinguish from the outside, the hotel, I mean, not the market...), which also host diverse informal meal and drinks corners (quite nice and convenient, actually). My room overlooked the hotel lobby, but it was well noise-insulated. Rooms are not very large, but contain all necessary stuff. They are kept very clean. Bathroom is sort of "design style", with all the associated problems (water leaks a bit from the shower, ..). Breakfast was abundant and of good quality (orange juice could be better, however, but the bread and pastry selection was great). I had dinner one night at the restaurant. Just fine, but you have better options in the vicinity, namely Casa Agrícola. Staff was very friendly and helpful.

All considered, it is a satisfactory place to stay. Woulnd't mind to go back.

Room Tip: Rooms facing the lobby are quiet (i.e 310, 312,...) Not so sure about those with windows open to the...
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  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Jack_the_Fast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catarina V, Guest Experience Manager at Hotel da Musica, responded to this review, 6 August 2014
Dear Guest,

Thank you for sharing with us your opinion about your recent stay in our hotel.
The comments of our customers are very important, so we can continuously improving our services.

Hopping you stay with us in a next opportunity.

Best Regards,

Ana Rita Ferreira
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 July 2014

if you have a stroller... don't go there... you have to go trough the restaurant... find the elevator... and go up... but sometimes the restaurant is closed... it is really near casa da music.... but it isn't the best place for sightseeing...

the breakfast isn't the best one... I've seen better in a lot of 3 stars... its not terrible... but these days a lot of hotels are going more bio and sustainable friendly... for example they could use some fresh orange juice... but they choose to use packed one...

the bathroom is not very practical... but... the hotel is as it should be... brand new,,, very clean... and staff is ok...

in this review they ask me about the pool... i dont know if there is one....


i really don't like the decor... a little bit to centered in the music theme... but that is just my opinion...

I'm really loyal to hotels i like, and have a tendency to repeat them, because i like to feel at home... but I'm not planning to repeat this one!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank castorr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catarina V, Guest Experience Manager at Hotel da Musica, responded to this review, 6 August 2014
Dear Sir,

Thank you for sharing your opinion concerning your recent stay in our hotel.

Regarding some of the things you had´nt like in our hotel, in respect the staircase as may know, this building was not built for the hotel, it was a market that was converted.
Therefore it was not possible to change the input or replace the staircase, since it is historical, as well as the entire building.

The alternative that we pass beyond the restaurant's entrance and exit be made through the garage, so our guests do not have any trouble getting around.

We are sorry that did not appreciate the hotel's decor, but if our name is the Music Hotel has all the logic that the decor was going over the same theme.

In thermes of the toilet we choose the Open Space style toillet, consisting absence of partitions (walls) between the bedroom and the bathroom.
Querying our site, the gallery has photos were is clear provision of the same.

Hopping to receive you again soon.

Yours Faithfully,

Ana Rita Ferreira
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
414 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
Reviewed 3 July 2014

Hotel is modern and funky and although the rooms aren't large they are bright, modern, spotlessly clean and have all you need. All the floors are named after different composers.
We had a car as we were moving onto the Duoro valley for the 2nd half of our trip and the hotel is easy to find from the airport and then easy to get out of the city without having to drive into Porto itself. Parking is in a secure underground carpark and costs 9.50 euros a day.
Breakfast was fine but the real advantage is you are joined to the Bom Successo market which is a light bright modern space with dozens of food and drink options. It is very popular with the locals and had a great atmosphere day and night.
The hotel is about 5 mins walk from the metro which will whisk you into the centre in about 5 mins and about 2 mins walk from the main roundabout where all the hop on/hop off tour buses stop
The only negative was a very slow checkout - it took over 20 minutes as although there were 2 receptionists on the desk only one was checking people out. When it was our turn, the girl was friendly and helpful but didn't apologise for the long wait.
If you want to stay in the atmospheric Porto centre then this place is not for you, but if you are happy with being a short distance out of the centre then this is a great choice.
We can also recommend Casa Agricola - a lovely local restaurant with excellent value and quality food - approx 5 mins walk away.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank davidandmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catarina V, Guest Experience Manager at Hotel da Musica, responded to this review, 6 July 2014
Dear David,

Thank you for sharing with us your opinion about your recent stay in our hotel.

The comments of our customers are very important, so we can continuously improving our services.

I apologize for the delay in your check out.
There were in fact two people in the reception but one of them was our Trainee and as such was not authorized to conduct Check Outs by herself.

Hope to receive you again in our Hotel.

Yours Faithfully,

Ana Rita Ferreira
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel da Musica

Property: Hotel da Musica
Address: Largo Ferreira Lapa 21 183 | Mercado do Bom Sucesso, Porto 4150-323, Portugal
Phone Number:
Region: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #31 of 106 Hotels in Porto
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel da Musica 4*
Number of rooms: 85
Reservation Options:
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