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“OK but nothing special”

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TRYP Porto Centro Hotel
Ranked #48 of 104 Hotels in Porto
Level Contributor
149 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“OK but nothing special”
Reviewed 3 October 2013

We stayed here on two separate occasions at the start and end of a trip. The hotel is quite plain but the rooms are spotlessly clean and beds are comfortable. Buffet breakfast is quite adequate and is replenished frequently. It's further out of the centre than you'd want in this hilly city and we decided on a taxi back after our day's sightseeing; they are cheap enough - only 5€ from the Ribeira. We booked a twin room rather than a double because they are larger and also asked for a non smoking room; at the start of the trip it was fine but on our second visit neither request was met. The double room was so small that we had to store a suitcase in the bathroom, so we went to reception to ask to change rooms. We were given a speech about special requests being subject to availability but we waited until they did find us the type of room which we'd requested, so it was available after all. Just a shame we weren't given this in the first place.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tryp C, Gerente de relações com clientes at TRYP Porto Centro Hotel, responded to this review, 6 October 2013
Dear Sir,

Thank you for your comments regarding your experience at the Hotel Tryp Porto Centro. It is with great satisfaction that we see our work be rewarded with reviews like yours.


We'll be waiting for a next visit to Porto,
Greetings
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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566 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
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Belgium
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2013

It is a very nice and clean hotel. The parking space is not quite big, and if there is no place, you have to park on the road. You have to pay for the parking space. Nice rooms, though we had not a very good one, some of the staff is very friendly. Nice breakfast, nice bathrooms. Good location in the city.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Pierre H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tryp C, Gerente de relações com clientes at TRYP Porto Centro Hotel, responded to this review, 29 September 2013
Dear Mr.
We're very appreciated for your comments regarding your experience at the Hotel Tryp Porto Centro. It is with great satisfaction that we see our work being rewarded with reviews like yours.

We'll be waiting for you in a next visit to Porto,
Greetings
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 9 August 2013

Good rooms and cheap prices.
Walkable diastance from centre but duable.
Main issue was the car park advertised on the website but always full in the days I was there.
When I have asked to be informed about possible free parking space following clients' checks out, reception guys were not helpful.
A cristiano Ronaldo feeling like guy with earing gave me also attitude.
...I was the client.
In this case cheap price, cheap service

Stayed July 2013, travelled as a couple
Helpful?
Thank Franchinii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tryp C, Gerente at TRYP Porto Centro Hotel, responded to this review, 10 September 2013
Dear Sir, We appreciate the time spent for your comment and inform you that due to hotel being full, our garage didn't have space. Our reception staf is normally very helpfull to our guests, we are checking what could have been wrong with the attitude you mention.
We hope to have the opportunity to receive a subsequent occasion and provide a stay according to your expectation,
Greetings

Pedro Salazar
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Munich, Germany
Level Contributor
110 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 1 August 2013

It's a fairly long walk up and down the hilly streets of Porto to the center, but I like walking. The service in the hotel was good, and the room/bed were a good standard. The free wifi doesn't really work in the room, but if you go down to the lobby, it works.

Ordering coffee in the mornings was a bit of an adventure to make myself understood. I think the staff are trained in English up to a point, but they have their limitations. Still, very nice people.

We didn't have breakfast included in our price, which was very reasonable. I did, however, go into the breakfast room to check out the buffet. It looked acceptable.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChristopherAllen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tryp C, Gerente at TRYP Porto Centro Hotel, responded to this review, 10 September 2013
Dear Sir, I hereby thank your comments regarding your experience at the Hotel Tryp Porto Centro. It is with great satisfaction that we see our work be rewarded with reviews like yours. We inform that internet problems in the rooms are solved. The wifi net is working in all áreas.
We'll be waiting for a next visit to Porto,
Greetings

Pedro Salazar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Caxias, Portugal
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 31 July 2013 via mobile

Traveling to Porto with my family, my wife booked at least one month in advance, two rooms for us, a double and a triple.
Two weeks before going to Porto, I phoned to confirm the reservation.
The day before, I phoned again, to confirm again, and asked about a car park place.
All was OK.
The day we booked for, we finally arrived at Tryp Porto Centro.
No rooms available for my family!
Sorry, we are overbooked, but we found you an alternate hotel, far away from the area we wanted to stay at.
I tried to understand what happened, but no one could find an answer.
The fact of making re-confirmation phone calls is no use.
Our places where taken last minute, and here we are, offered to go elsewhere, in a distant hotel from Porto sites we wanted to visit in our 12 hours stay in Porto.
So, beware of that hotel, if you don't want to have bad surprises.
Porto is full of nice, central hotels, for sure more trustful then this one.
Tryp Porto Centro, an experience, in years and years of travel, that never happen to me, with all double and triple checks of the reservation.
No use in doing so.
You know what can happen to you in booking this hotel.

Stayed July 2013, travelled with family
Helpful?
6 Thank Joao59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tryp C, Gerente at TRYP Porto Centro Hotel, responded to this review, 10 September 2013
Google Translation
Estimado Senhor(a), Agradecemos o tempo despendido para o seu comentário. De facto o hotel TRYP Porto Centro estava com uma situação de overbooking, o que lamentamos. Oferecemos várias hipóteses de alojamento, e reservamos onde o cliente desejou dentro das opções que havia.
Esperamos ter a oportunidade de o receber numa próxima ocasião e proporcionar uma estadia de acordo com a sua expectativa,
Cumprimentos

Pedro Salazar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Porto hotels

Wellington, New Zealand
Level Contributor
64 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 8 July 2013

Stayed 2 nights. Staff were all professional, helpful and had good English. Room was generous size and clean. No in-room amenities (minibar, safe, tea/coffee). My room had no view and only one window, but some rooms have balconies. Air conditioning appeared to work however did not cool the room down. There are smoking floors in this hotel so be careful to specify if you want a non-smoking room. Good WiFi. Small bar behind reception, not much of a drink selection, but at least can get a beer after walking back from the city. Only used the dinning room for breakfast, and breakfast was excellent with full range of choices including cooked eggs etc. There is a good restaurant 20 meters across the street. Everything else is downhill - fine if you are fit, enjoy walking, and its not raining.

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tryp C, Gerente at TRYP Porto Centro Hotel, responded to this review, 10 September 2013
Dear Sir, I hereby thank your comments regarding your experience at the Hotel Tryp Porto Centro. We emphasize that the rooms have a safe and minibar. Sorry we have not seen. It is with satisfaction that we see our work be rewarded with reviews like yours.
We'll be waiting for a next visit to Porto
Greetings

Pedro Salazar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about TRYP Porto Centro Hotel

Property: TRYP Porto Centro Hotel
Address: Rua da Alegria 685-689, Porto 4000-046, Portugal
Phone Number:
Region: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #48 of 104 Hotels in Porto
Price Range (Based on Average Rates): £
Hotel Class:3 star — TRYP Porto Centro Hotel 3*
Number of rooms: 62
Official Description (provided by the hotel):
The hotel is located in the city centre of Porto, which is considered part of the World Heritage of UNESCO. It is near the Santa Catarina Street and the heart of Oporto, which is a traditional place for shopping, as well as for visiting the principal monuments of the city. The hotel has 62 rooms, all equipped with satellite TV, telephone, high-speed internet, minibar, air-conditioning, safety box and hairdryer. The hotel also offers 3 meeting rooms. Nearest metro station Marques. ... more   less 
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Also Known As:
Tryp Porto Centro Hotel Porto
Sol Melia Porto Centro

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