We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great price and location”
Review of Hotel Universal

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel Universal
Ranked #63 of 104 Hotels in Porto
Coimbra, Portugal
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great price and location”
Reviewed 27 March 2012

This hotel is right in the center of the city, very close to the main attractions. The room was very clean and the staff very friendly and helpful. The room could be bigger and more sound proof.

Room Tip: ask for the panoramic room it seemed bigger.
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DLAC83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

299 reviews from our community

Traveller rating
    29
    106
    117
    25
    22
See reviews for
35
138
32
7
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dublin
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 March 2012

Hotel is perfectly located, few minutes away from Ribeira, plenty good places to have a tasty snack&drink. Easy access to all main attractions
Light breakfast in the morning. We had a wake up call very early on departure and breakfast was provided at the bar.
Multilingual Staff. Rooms clean but quiet tiny with a poor view at the back but who cares when you discover amazing Porto all day/night long!? Will be back.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GosiaDonatien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pawtucket, Rhode Island
Level Contributor
127 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 1 January 2012

I stay here every time I go to Porto. The location is great. Walk out the front door to the Avenida dos Aliados, right in the city center. Restaurants, cafes, shops Metro and buses. This is not a modern hotel. The only downfall is that you have to carry your luggage up or down one set of stairs to or from the reception desk, but it does have a mechanical platform for a wheelchair. A small elevator is also available to the rooms. The buffet breakfast is basic.

Room Tip: A room with a balcony will give you a nice view of the avenue and its architecture.
See more room tips
  • Stayed June 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JoeyRainbow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 December 2011

I was in Porto just for 3 nights and booked Residencial online paying only 85 euros for the whole stay with breakfast. The hotel is located within minutes from Trindade station from where a train takes you to the airport. I was quite pleased with the lobby, although the room was horrible. At first, I wanted to check out but then considered the price and the fact that I was there to rest only, I plucked up my courage and had shower. Run down and sticking of old wood furniture, cheap hangers and those towels with holes, OMG! I was scared to leave my belongings because of the poor lock and, what is the biggest joke, the front door was not straight and there was a gap through which you can hear and see the outside coridor. The view was nul as it faced the inner escape routes full of unnecessary clutter and other painting accessories. Some rooms have shared toilet/shower facilities! At least breakfast was good. Good quality teas, rolls, pastry would fill up for some time. Attention: no toiletries in the room or a kettle! I am giving them a big plus for bed comfort and location.

Room Tip: When booking this hotel, please read room description carefully as some rooms have shared bathrooms...
See more room tips
  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MatUKLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
huniversal, Manager at Hotel Universal, responded to this review, 15 March 2012
little correction to the customer review: we don't have rooms with shared bathroom, what we have is some bathrooms on the corridors for use of guests after check out. toiletries aren't available on room, but may be request for free on the reception.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Porto hotels

London, United Kingdom
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 20 November 2011

Very friendly staff on arrival. It is in a great location as it is near the metro and on the main square! The room was really small but clean and the bed was comfortable. Although it is clean, the colour scheme leaves much to be desired and there are plumbing pipes in the roof of the bathroom that is clearly visible. We thought that to be rather strange. To our dismay we were woken up by loud banging at 2am! It was the painters and decorators busy with their business outside our window about 2 levels down. The breakfast was very basic with diluted juice, rolls, jams, croissants, cheese and serial.

We will go there again but we will ask for a bigger room next time.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bliksimstrale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 October 2011

This hotel is fine for a short stay - good value for money, central location. Rooms are clean with a/c, breakfast was basic but fine, staff were quite helpful - WiFi avaliable but there is a charge for it. Easy walk from the train station with luggage. Solid choice.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vicky83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 October 2011

We stayed in this hotel for only one night, and would have stayed longer had we not had to change cities. It is a great place to stay, considering the price. They were doing some works on our floor, but our room was clean, our bathroom shiny and the girl at the reception very nice. Breakfast was VERY basic, but for the price we payed, it was more than enough. It may not be the ideal hotel to stay in if the focus of your holiday is on your hotel itself, but it is definitely a good option. We stayed in quite a few other 'residencials' in Porto, which may have been 10 or 5 Euros cheaper, but only because they weren't as central as this one.

  • Stayed February 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aschil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Porto hotels
0.1 mi away
Hotel Peninsular
Hotel Peninsular
#89 of 104 in Porto
3.0 of 5 bubbles 259 reviews
0.0 mi away
Hotel Aliados
Hotel Aliados
#66 of 104 in Porto
3.5 of 5 bubbles 416 reviews
0.1 mi away
Vera Cruz Porto Hotel
Vera Cruz Porto Hotel
#54 of 104 in Porto
3.5 of 5 bubbles 420 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Paulista Pensao Residencial
0.3 mi away
Hotel do Norte
Hotel do Norte
#61 of 104 in Porto
3.5 of 5 bubbles 362 reviews
0.1 mi away
Residencial Girassol
Residencial Girassol
#83 of 104 in Porto
3.5 of 5 bubbles 86 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Universal? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Universal

Property: Hotel Universal
Address: Avenida dos Aliados 38, Porto 4000-064, Portugal
Region: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #63 of 104 Hotels in Porto
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Universal 2*
Number of rooms: 42
Official Description (provided by the hotel):
Located in an elegant and old avenue "Avenida dos Aliados," in the heart of the historical center of Porto, the Hotel Universal is surrounded by some of the most emblematic buildings of this city and in a central point to reach on foot touristic sights one can’t miss such as: The City Hall, Trindade Church, S. Bento Railway Station, Clérigos Tower, The Cathedral Douro Riverhood. If you want to go further, you have a railway station or an underground station both in less than 3 minutes on foot. One can’t miss neither a boat trip through the magnificent Douro River, nor the night view of the old part of the town near the river, where you can taste a good meal and a delightful Porto wine. Our hotel offers you a personalized service in a joyful, comfortable and inviting atmosphere. We guarantee the best prices and we’ll help our guests to get the most out of their trip calling our receptionists’ advice. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, LoveHolidays, Odigeo, HostelWorld, Priceline, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd, HotelQuickly and Hotel.de so you can book your Hotel Universal reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing